Hotell i Heidlersburg

“No complaints”

“Facility is in desperate need of a remodel. They need ice machines on each floor. They need to repair the ones they currently have. The staff needs to be trained to be more professional and guest friendly. Good points: comfortable beds and good water pressure in the shower.”

“Very clean”

“Perfect place to stay after visiting Gettysburg before heading to Philadelphia.”

“Very clean, friendly and great location for what I needed”

“Breakfast could be better”

“Helpful staff, decent breakfast, EV plugin.”

“Great stay all around!”

“The door handle broke, trapping me in my room. I was unable to get out. When I discussed this with the manager the next day, I was told that I would get a partial refund. I thought this was fair and satisfactory. Yet when I followed up regarding the status of the refund, I was told that I had to handle this with Expedia. So there maintenance problem, which put me at risk, is not my responsibility? That is a failure to take responsibility for customer service. (And there was no shampoo, so...

“Very close and convenient to downtown and the Army War College”

“The beds were very comfortable. Bathroom was ok. Needs a little remodel but was clean. Only stayed one night but price and lication was great for our stay. Wish there was some vending machine with drinks and snacks to purchase. I would stay here again!! ”

“Everything was wonderful. Would stay again.”

“The Hotel itself is above average, the staff is professional, efficient and friendly. In their lobby is a very cool replica civil war canon. Overall good experience with the hotel. The attached restaurant however is another story entirely as multiple staff struggled with the basics. Do yourself a favor and dine elsewhere.”

“We checked in late and left early just a quick sleep before getting back on the highway. It was clean and quiet.”

“New hotel, spacious, apartment type room.”

“The breakfast is outstanding. The kitchen staff are friendly, helpful, and always cleaning up after messy guests . The rooms are impressive and clean. The walk in shower is awesome. Parking is ample and free. The location is the best! No need to drive around town.”