Hotell nära Heijos palats

"Great service and wonderful rooms. "

"Nice bathroom, friendly staff, good location, clean."

"Fantastisk utsikt från rummet. "

"Sängen mycket små passar inte 2 personer 140. 200 passar inte jätte konstigt. "

"Central location, very nice onsen with multiple pools (one cold) and a sauna. Rooftop pool is nice but entrance is booked in advance. The view is worth it though. Top restaurant is nice: food is good but the interior could be improved. It’s ok though. Staff is very friendly."

"Helt okej."

"Really a 5-star experience"

"Bra läge nära Osaka centralstation. Låg servicenivå, opersonligt och stimmig frukostmiljö. Hotellet saknar dessutom en riktig bar med lounge-känsla."

"We had a very unpleasant experience with our current stay. The side facing the river has train tracks parallel to the hotel and there is a train running every minute, super annoying when you want to rest or sleep since the windows are not offering adequate sound proofing. We tried to switch the room to a more quiet one, this was only possible if we pay the upgrade fee to stay on the other side. So not really customer friendly. Especially because a member of the staff said he can upgrade us for free but then said since we booked with Expedia we need to pay. If I wanted the view of the castle I would have booked it, I just wanted a quiet room. No solution what so ever except pulling more money from your customers. Embarrassing Apart from this the hotel is modern and fresh."