Hotell i Helechal

“The staff, the place, the people! Amazing!”

“I loved it, this hotel has been owned by different hotel chains but I must say SPARK? Best one yet. The staff are extremely knowledgeable, friendly & attentive. Can’t wait to visit again.”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Todo muy bien!!!”

“Great staff , awesome location”

“The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best.”

“Very nice”

“Yes, parking was easy, right in front of the building but was upset there was no elevator and I had five suitcases with me”

“muy limpio”

“If you’re going looking to take some rest this is not the place. Everything else was fine.”

“Un poco más de atención a los huéspedes y un poco más de atencion a la limpieza de las habitaciones”

“Buen sitio y limpio”

“Todo muy bien ”

“They didn't offer military discount and for the 900 spent with no t.v and the toilet being small was not worth that but in a pinch can be a beautiful place as it was for me and my wife. ”

“Un lugar espacioso, limpio, muy bonito y comodo. Estuvimos la casa solo para 2 personas. Al rededor no es de mucho ambiente a distancia caminando. Pero el lugar es muy acogedor”

“Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”

“Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio”