Hotell i Herndon

“Nice hotel!”

“Very satisfied with everything! ”

“Killed a bug in the shower. Nice that there were 4 towels and wash clothes. Could use to have USB and c-port charging spots. Overall a good experience ”

“No elevator. In our room [203] the blow dryer didn't work and the toilet seat was loose.”

“The lobby and exterior of the hotel are well maintained. The bed was clean. We have a small well behaved mini dachshund. Upon entering our room assigned on the first floor our dog zeroed in on an area in front of the couch. We found vomit all over the floor. I went back to the desk and asked for another room and was assigned a room on the second floor. This room had dog hair in the drawers and on the floor. The body wash bottle in the shower was empty. A screw had fallen out of the door lock...

“Had to ask for a new room because the first one had brown streaks in both beds and pee stains on one of them. Toilet paper on the floor in the bathroom along with very rusty tub. Second room was just ass bad with the steaks in the beds but also good crumbs. Worst experience I’ve ever had, and there’s no one to talk to in person. The guy on the kiosk screen was not helpful at all.”

“Great”

“We stayed three nights and had no one to come to clean the room while we were out, We had to go and get clean towels for the bathroom. The staff on duty said that they were out of facial towels because they didn’t have any one to wash them (not good).”

“I have stayed at Best Western several times the staff member are very helpful kind and friendly also the host HeMal is always a pleasure to see thank you for maintaining your property and the breakfast is always good and delicious. Thank you Paulette Desmore”

“The room was clean enough to sleep in. Empty place but yet they stuck me on the room right next to the highway with a broken tv and the WiFi did not work most of the night. The shampoo was half empty Boyle in the shower. You get what you pay for hard to find a hotel that is clean for under $100 a night.”

“No complaints it was clean, the breakfast buffet was one of the best we’ve eaten. Lots of selection. Close to shopping, restaurants. Easy on and off the highway”

“The bed was very comfortable. The room was very clean.”

“You have to let the staff know if you’d like room service!”

“The front desk lady was so very friendly.”

“Ok”

“The room smelled so bad like cigarettes which i didn't request a smoking room.. There was someone's toe nails on the floor and the bedding had hair in the bed.. The air conditioner smelled horrible when i turned it on..Just nasty all the way around. They said that was the only room left the lady at the desk so very rude and had a really bad attitude. We just left we lost our money and the room because i refuse to sleep in a hotel room that is dirty like that.”

“The room was clean, staff was helpful and friendly and breakfast was good.”

“The receptionist took a $50 deposit from me for a room that was paid for already, and I could not even get a receipt for the $50 they wanted to lock up on my card. The room smelled and we had to call for someone to come and spray the roon. We sprayed Lysol and that did not help. We will never stay at this hotel again as we are very dissatisfied. You should allow a guest to get a receipt of payment regardless of how the room was booked. You have no problem taking the money so you should have no...

“Like the quietness”