Hotell nära Highland Hospital of Rochester

“Food service staff was surly .”

“The room was clean, the breakfast was tasty and it was very comfortable. Parking was a little tight, but no trouble finding a spot. Breakfast staff was very friendly. Potatoes were the best I have every had.”

“-”

“Check in clerk was outstanding. Professional”

“Good ”

“The HVAC units are a huge problem here. They’re mounted on plywood in each room and are terribly loud. Very difficult to sleep. You can hear them roaring in the hallways too. Many people were complaining and trying to find quieter rooms. HUGE issue if you want good sleep. ”

“I stay at a lot of hotels due to my daughter dance sport. This hotel truly exceeded my expectations the staff was absolutely wonderful and every request was quickly answered. If ever in Webster again this is the ONLY hotel I would stay at. The suite style room was perfect in size and comfort. ”

“The room is what we expected loved the bathroom And the room Was clean and the service was exceptional ”

“Mycket välskött hotell med rymligt och välstädat rum. Fint skick. Bra frukost. ”

“The hot tub was great. The staff wasn’t the best help but the stay was short so not too much to complain about. There’s no breakfast and ice was barely coming out the machine”

“24 hour coffee and tea station and wonderful pool! My favorite place to stay when I'm in the area.”

“A perfekt place to stay at. The service, the breakfast an the room were really the very best.”

“Väldigt oprofessionell personal som är obrydda och bråkar med varandra framför gästerna. Vid flera tillfällen såg vi personal sova i lobbyn och snarka högt. Väldigt ofräsch lobby och personal. Rummen var ok men inte prisvärda.”

“Bathroom floor needed cleaning. And bed was horribly uncomfortable.. was given a handicap room.. and bed seemed to be to accommodate that. Lower on one side and horribly uncomfortable.. staff did offer to change room but wasn’t able as affair we were there for would have been missed.. Why put someone in a room like that if you had other rooms to begin with.. have stayed here before but will not again.. For the price room should be clean too”

“Vi är inte nöjda med städningen. Det kändes inte rent, en dag hade städpersonalen missat att bädda med överkast (det låg på en stol) och lakan var felbäddade i båda sängarna. Mögel på AC:n. Slitet och väldigt hårda sängar. Trevlig frukost, bra tvättmöjligheter. ”