Hotell nära Highland Lake

“Staff and personal were supper nice”

“Good, Clean, Comfortable. Big rooms. Wifi brooke and didnt get fixed. ”

“Breakfast was minimal.”

“Overall good the staff were very rude and not helpful”

“Family friendly”

“Great hot breakfast. Easy check in. Secure area of North Chicago.”

“Just a short overnight stay. Did the job”

“I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a...

“Our room was run down, The tiles in the bathroom were loose. Everything looked dingy and not well maintained. Elevator was not working most of the time, so hauling luggage was more difficult. The pool was absolutely disgusting, it was cloudy and very cold. Hot Tub was not working. Breakfast was typical and not very good. Pay the extra $20 dollars a night for a better hotel.”

“This hotel is the definition of “you get what you pay for”. Beds were functional for sleeping one night, probably 2.5 stars for cleanliness (one dirty towel at checking), although breakfast was better than expected.”

“There’s was no extra towels. No coffee and it smell bad!”

“This was the worst hotel I have ever stayed in. The air conditioning barely worked. We told the staff about it, and they said they would come fix it, but no one ever did. The room smelled terrible, and there were dead bugs on the floor. The so-called free Wi-Fi didn’t work, and the TV didn’t work either. It even had grocery bags stuffed behind it, which was very strange. At night, there was a lot of yelling. We heard people shouting, “We’re going to call the police if you do not leave,” which...

“our room flooded and we were”

“Wonderful place”