Hotell nära Highland Oaks Upper Lake

“Horrible staff. ”

“Staff was all friendly and accommodating. Breakfast was plentiful and good. Close inspection of the room, I felt there was a lot of work that could be done. Tub faucet was dripping. Some kind of stains on the sofa. So made me a little concerned about the rest of the room.”

“It was ”

“It was nice. The elevator was not working so that was inconvenient.”

“AC whas terrible, noisy and would not cool the room. Hotel needs a complete remodel! ”

“Perfect”

“The room as clean and perfect for the time I needed it. Felt like home away from home”

“Room was good, but to be picky, only one Kleenex in the box! I wasn’t thrilled by that. I didn’t stay for breakfast. I’ll probably stay there again ”

“Okay”

“The staff was very friendly, but the room was dingy. The walls needed to be wiped down as there were several spots of dirt. Orangish color on a beige background. The shower floor was also rather dirty. The office chair had been sat in and looked like it contained bodily fluids on the seat. The wall outlet cover had gaps around it which may be a safety and/or electrical hazard. The room had clearly not been thoroughly cleaned in some time. ”

“We arrived on Friday about 3pm, book in was ok we were informed our room was on 2nd floor but the one elevator was out of order, I advised the receptionist that I had recently had a knee replacement and could she find me a room on the 1st floor, she informed me that they were fully booked., NO help was provided to take our luggage to our room. I noticed that there was no sign of an engineer nor the next 2 days of our stay - Bad management. There was no water/coffee available after breakfast had...

“Excellent”

“Laundry was old”

“I was very disappointed with our stay. The staff wa super nice but the breakfast was not up to the usual Home2Suites standard. If I had been able to eat a biscuit I might have broken a tooth. We went to breakfast around 8 so it shouldn’t have been “the last ones”. No waffles? Just disappointing. ”

“If you value peace and privacy over aesthetics, this is a hidden gem. ”

“Staff was great very clean rooms very safe ”

“I recently stayed at the Hilton in Dothan, Alabama, and my experience was far from satisfactory. After paying for a specific room, I was given a completely different one that lacked basic amenities. To my dismay, the bathroom didn’t even have a shower, and it seemed they assigned me a handicap room instead. I had spoken with Kara earlier in the morning, and she confirmed that my room would be ready upon my arrival. However, when I got there, it had been given to someone else. To make matters...

“I stay here multiple times a year. Its overall a quiet clram safe place to stay, well located too Its NOT a Ritz Carlton....you get what you pay for, i have never had any problems the staff couldn't handle ”