Hotell med pool i Highwood

“Rude staff, misrepresentations of rooms, dirty rooms. Never again”

“The place was nice, but as a first tome visiter, it would have been better if they had given us or emailed me a map of the property. That especially would have been helpful when trying to find my room. We had kids with us, so i wanted to park as close to the room as possible. There were three towers and no obvious indication of where to find my room or which parking lot would be best for our room. Check in was a kiosk, which was fine. However it would be great if the kiosk would offer the option...

“Good, Clean, Comfortable. Big rooms. Wifi brooke and didnt get fixed. ”

“The rooms were clean and just right for us. The some of the staff didn’t understand my conversation when I tried to ask for towels. Breakfast was ok, yes it was fresh but I believe there needs to be a different selection. Sausage and eggs every morning. The hot tub was small and tge water was warm nothing near hot”

“The hotel called me 2 days before our stay and said the overbooked for the night we wanted and was canceling our reservation. The said we had to contact Expedia for refund. I am still working on getting that refund. ”

“They used must credit and charge double. ”