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Recensioner av Best Western Golden Spike Inn & Suites

2.5 out of 5
Best Western Golden Spike Inn & Suites
601 E Main Street, Hill City, SD

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 528 av 1000 recensioner" "
8 - Bra i betyg. 304 av 1000 recensioner" "
6 - Okej i betyg. 89 av 1000 recensioner" "
4 - Dåligt i betyg. 51 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 1000 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Ann-Britt

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2022

4/10 Dåligt

Patti

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Property was not ready to open for the season. Hallways were 55 degrees, hot tub didn’t work, no hot water in our room so unable to take a shower. Very disappointing.
Bodde här 3 nätter i april 2024
Svar från GM 1 maj 2024
We really apologize for this experience of yours, it was very unfortunate that on our first day of opening we ran into several issues that were beyond our control. We assure we have worked through all the issues now and the property is fully functional and ready to meet our guest's expectation 100%. We hope you will give us another chance to serve you better. Thank you for your business.

10/10 Fantastiskt

Pa Nyia

Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Karen

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

James

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

batbayar

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was very clean, quiet and variety of breakfast but microwave start button not working

8/10 Bra

Sanjana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A good stay. Comfortable rooms, they have a gift shop I’m the building that I really liked. Very easy to get travel memorabilia.
Bodde här 1 natt i oktober 2023

6/10 Okej

Lacie

Reste i grupp, Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
The hotel rooms were pretty decent and clean. We had 3 rooms, all with queen beds, the pullout sofa and a kitchenette. The mattresses are really hard. The hot tub did not have jets that worked. There were no pool towels. When we checked in, the guy at the front desk was not very friendly. He acted annoyed that he had to help us with 3 reservations. We stayed there one night. Definitely not going back. I would say it is worth the few extra miles to stay in Rapid City, especially in the off season.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Gloria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderfully spacious room. Extremely clean.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Sara

Bodde här 1 natt i oktober 2023

8/10 Bra

Kevin

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We really enjoyed our stay at the Golden Spike. Our room was clean and comfortable. The location is convenient. Overall, it was a great stay.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Doug

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel. Rooms were clean and up to date. The breakfast was a bonus. Very friendly staff and would highly recommend this hotel.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Deb

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Bekvämligheter
Staff was very friendly and helpful. We stayed 4 nights. Although breakfast area was clean and breakfast was adequate, all four mornings offered sausage as the meat and sugared donut holes as the pastry. A variety would have been nice.
Bodde här 4 nätter i oktober 2023

8/10 Bra

Laurie

Bodde här 4 nätter i oktober 2023

10/10 Fantastiskt

Susana

Reste med familjen
Gillade: Bekvämligheter
The people
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Evelyn

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Great location. Very friendly and helpful staff. We have stayed before and will definitely be back on our next visit.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property and very easy walk or drive to downtown Hill City. The hotel was redoing the parking lot to make it even nicer. Very clean rooms and nice breakfast area. I would definitely stay here again.
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Wallace

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Heat and air unit would not operate. Vending machine not operating & would not refund money
Bodde här 1 natt i oktober 2023
Svar från Management 12 okt. 2023
Thank you for leaving us a review! We have a great maintenance staff on call to help with any heat and air issues you may have. Management would have been happy to get your money back from the vending machine had we known there was an issue. We hope you enjoyed your time in the beautiful Black Hills!

8/10 Bra

Lowell

Reste med familjen
Gillade: Boendets skick och faciliteter
Okay
Bodde här 1 natt i september 2023

6/10 Okej

Julius Caesar

Gillade: Personal och service
Bodde här 2 nätter i september 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Kimry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Jody

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff was quite friendly at check-in. The rooms were clean and the pillows comfy. Breakfast was good. We would stay there again.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

cecilia

Bodde här 1 natt i oktober 2023

6/10 Okej

Mandy

Reste med familjen
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Lumpy bed and poor service
Front desk staff had no customer service skills and struggled to even find our reservation. No greeting, or even a thank you for staying.
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and comfy stay
Super easy check in. Very clean hotel. Very nice laundry area. Large breakfast
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Kris

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great room, loved the water pressure...breakfast was yummy! Would definitely recommend.
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Alvin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Merlyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well maintained and clean very friendly staff,
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Linda

Reste i grupp
Door to outside in hallway was always open and a snake was in our room doorway in the hallway Breakfast wasn’t as good as other Best Western properties
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Kirstie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

8/10 Bra

Lois

Reste med sin partner
Gillade: Renlighet och personal och service
Centrally located, nice area. Very nice room, clean. Could use a little updating in bathroom. The AC didn’t work but fortunately we kept cool by opening the window. But otherwise a pleasant experience. We would recommend this property.
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value for the money
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Randy

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We were in a suite. It had plenty of room, comfortable beds, a very nice sitting area as well as a kitchen area with cupboards, a sink, microwave, and small refrigerator. The only change I would make would be a larger fridge. All in all a great stay. We had wonderful visits to Mount Rushmore, Custer State Park, and Crazy Horse, all quite close.
Bodde här 4 nätter i september 2023

8/10 Bra

Ann

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfy bed, quiet hotel
The bed was so comfortable, I wanted to take it with me! Breakfast was nice and the hotel was quiet even though at capacity. Would definitely stay here again.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well kept, safe and friendly staff. I would highly recommend and I personally would stay here again.
Bodde här 4 nätter i september 2023

8/10 Bra

TONYA

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very clean place stayed 4 days with family ..only down fall is breakfast was good but basically the same meal everyday
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Kary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We’ve staying multiple times. It’s convenient to everything and the staff is amazing. Only place we stay and it’s kid friendly.
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Karen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We thoroughly enjoyed our stay at the Golden in Spike, best Western in Hill city, South Dakota. We couldn’t have asked for better service or more congenial Customer service will definitely stay there again when we are in the area. Will recommend this facility to anyone we know is going to that area.
Bodde här 2 nätter i september 2023

8/10 Bra

teresa

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
this was close to shopping. easy to get around. Breakfast was good.
Bodde här 1 natt i september 2023

4/10 Dåligt

Thelma

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Management 22 sep. 2023
Thank you for leaving us a review! I'm sorry to hear your stay was less than satisfactory. I hope we were given every chance to help you with any problems you had while you were at the property.

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Darcy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was excellent
Bodde här 2 nätter i september 2023

8/10 Bra

Donna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Towels were old, thin and worn and the sheets were not soft they had fuzz bumps all over them! The grout in the shower had moldy areas! Overall the rooms were clean. Breakfast buffet was great!
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Janice

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Easy on n off major highways to get where you want to go. Great breakfast and the employees were very attentive and courteous. Comfortable beds. I would definitely stay here again should I visit the area.
Bodde här 3 nätter i september 2023

8/10 Bra

Terri

Reste med familjen
Gillade: Renlighet och personal och service
Convenient location; very Very average room but the king bed was amazing! Great mattress and pillows and sheets! Best part of the hotel was a great nights sleep! Room very dark, bathroom small. It worked for a nights stay.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Debra

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023

4/10 Dåligt

beth

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Old hotel that needs updating. We stayed 3 nights and never got housekeeping. Refrigerator was either warm or froze all our food.
Bodde här 3 nätter i september 2023
Svar från Management 12 sep. 2023
Thank you for leaving us a review! We are sorry to hear you had trouble during your stay. We have a great staff who is available and ready to take care of any problem items or missed housekeeping while you are at the property.