Hotell nära Hillcrest Shopping Center

“💯”

“Was quick in and out trip. No problems. Toddler loved indoor pool.”

“All good”

“Told the front desk the carbon monoxide detector was going dead and they never came to change it. Tv didn’t work!”

“Limited choice of unhealthy food ”

“Terrible customer service.they do not even open the door for you to check in,they let you stand out in the heat,while they are enjoying the ac and talk to u thru the intercom ..this place is getho”

“Clean”

“Very nice location! We enjoyed thw spa!”

“There has been a change of owner of this hotel recently. The last visits I have made I have asked the owner to clean the pool. It is very dirty and you dont want to swim there. There was a pool service guy there but the pool did not look better after his visit. Not good. Also there used to be a lot of sports channnels on TV to chose between. Now thtere are just a few left. But the rooms are large and quite ok! The price has increased 15% since the last owner.”

“Indoor pool is not heated so water is really cold also pool is dirty and needs scrubbed. I think its rude when check out is at 12 noon and they call your room at 11:00 to make sure you're checking out. Im super confused how its rating is so good. It is a decent hotel, but wouldnt stay there again. ”

“Very clean room, bathroom, and overall the whole building. The location is right off the interstate 40. Super comfortable bed. The hotel is almost brand new. The parking is plentiful. Recommend going to Empire Slice House nearby.”

“Unfortunately did not have the best experience. I understand you get what you paid for but at a bare minimum I would expect the essentials to be done. Bed sheets were covered in stains, bathroom tub was chipped and had black spots everywhere. Toilet paper was empty, spare toilet paper roll looked liked someone peed on it (yellow stains). Leather couch was cracked and peeling. Had to ring the doorbell multiple times to get staff to come to front desk to get keys. Not ideal for a place to sleep. ”

“Good”

“Clean, helpful staff, breakfast good. Room was spacious”

“Construction noises were going on while I was trying to sleep, food was out at breakfast and I had to go to a restaurant off site instead, pool and hot tub were closed during my stay and that is the main reason I booked this hotel. The bed was too firm and uncomfortable. Police were there arresting people at one point and the hotel felt chaotic. I felt like I was in a ghetto and didn’t feel safe. The front desk didn’t answer the phone when I called about the construction noise. I’m usual not one...

“It's weird because there are multiple hotels in one, but the signage is misleading. But the room looked brand new and everything was nice.”

“Beds very hard. ”

“Beautiful hotel,restaurant in hotel has delicious food and drinks ”

“Staff was very polite and helpful. Rooms were clean and eerything operated properly. ”