Hotell nära Historical Society of the Tonawandas' Museum

“We booked two rooms, and unfortunately, both had issues upon check-in. The air conditioning in one room was not working, and the other room was missing a shower curtain. The manager was able to fix the AC quickly, which we appreciated, but we had to ask twice and speak with different front desk staff before the shower curtain was installed. Cleanliness was also disappointing. There was hair on the bathroom floor, and the toilet seat was not clean when we entered the room. Overall, we were not...

“The Internet in the room wasn’t working in. The staff told me that we are running out of bandwidth and they could not help at all. Finally, I had to change to a different room to get the Internet working.”

“The room was not cleaned on one day and on another day it was only partially cleaned. Very disappointing”

“The rooms were clean good conditions , parking space are great too”

“Watching another renter take the 1st floor window out and load their luggage thru the window. Can say never seen that before. Grade school furniture.”

“Very good experience”

“Friendly staff. Good breakfast. Hotel was located right across the street from the university and was very convenient. Room was outdated and not up to par. There was a broken handlebar in the bathroom and a dirty washcloth under the sink. The bar on the door to keep people out was broken.It took a long time to figure out how to work the television not much guidance was given. Walls to the hallway where paper thin. We could hear everyone coming down the hallway.”

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“Helt ok för det pris vi betalade. Rummet var bra städat och det gick att använda WIFI utan avbrott.”

“Like other 1-star reviews that I only read after the fact, they were very shady about sharing their check-in policy. I got NO messages as they claim they send to other reviewers about this policy, and when I reviewed my confirmation, the policy is on tiny print amongst all the other tiny print AT THE BOTTOM of the tiny print. I am LIVID. I drove 6.5 hours with my son only to arrive at 12:30 to a closed office with no answer by bell or phone. I had to find another hotel to check into. They should...

“It was a pretty decent hotel. We needed something for a quick stopover and it served the purpose. Good value for money and really helpful front desk!”

“Allt bra utom belysning ovanför TV som inte slocknar på natten. Fick lägga en hopvikt badhandduk över för att få någorlunda mörkt.”

“The only problem I had is that when we got there, it was like 10° outside and there was absolutely no heat on in that room whatsoever so you can imagine how cold it was in there. We sat in there with our coats on for two hours to get the room to a point where it was warm enough to take our coats off”

“Wouldn’t recommend it. Unengaged staff and we could have skipped the breakfast that was included in the price.”

“Rooms were recently remodeled and clean. The bed sheets felt damp as if the room humidity was extremely high prior to our arrival. This resulted is a very poor night of sleep.”

“Good for budget”

“My experience was extremely disappointing from beginning to end. First, I was charged twice for my stay on two separate cards. When I questioned it, Setu told me this was "normal," which only added to my confusion and frustration. Later, I was informed that I had to check out on Saturday morning and then check back into a different room just to extend my stay by one additional day, requiring a separate charge. Thankfully, I happened to meet an associate in the elevator by the name of Monique...

“Upon arrival, the girl at the desk was pleasant and helpful. We arrived early, but we're told our room was ready, so we checked in and headed to our room. It wasn't ready. It was still being cleaned. After waiting about 10-15 minutes, it was "ready" for us to enter. I say "ready", because it wasn't actually clean. Both mattresses had some gnarly stains on them, there was random dust and loose hairs in the bathroom, and there was even something on the ceiling. All this, despite the fact that the...