Dear HIROSHI, 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。敬具Justin Malcolm General Manager

Dear Frank, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Michel, Thank you so much for your review of our residences. We trust you had a comfortable stay with us and I really appreciate your positive comment about our breakfast buffet at Market 39. I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Hoi Yee, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Milagros, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.I really appreciate your positive comment about our restaurants. Our dedicated and skillful chef always put their best effort and passion into every dish they cook, in order to make every dining experience an unforgettable one.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear KEN, 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。敬具Justin Malcolm General Manager

Dear Mayumi, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Julie, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.I really appreciate your positive comment about our breakfast buffet at Market 39. Our dedicated and skillful chef always put their best effort and passion into every dish they cook, in order to make every dining experience an unforgettable one.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Mijeong, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Steven, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Thank you so much for your review of our residences. We trust you had a comfortable stay with us.On behalf of the team, I am so sorry that you were not having good experience due to the annual marathon event of Ho Chi Minh City. Our team appreciates your candid feedback that we will be sure to address. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin MalcolmGeneral Manager

Dear Joanne, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear James, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. On behalf of the team, I would like to apologize for any inconvenience we may have caused you throughout your stay at the InterContinental Residences Saigon. As we strive to provide the highest level of service everyday; we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Justin Malcolm General Manager

Dear Lisa, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear JOYCE NANJINGA, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear dooyoung, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Maitram, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear eunmin, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Errol, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Wilson, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Katrina, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you during your stay. Although we never want to learn that a guest has had a bad experience; comments such as yours allow us to take an honest look at our operations and make necessary improvements. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Justin Malcolm General Manager

Dear Toshiyuki, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Kim, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Sang Il, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Stella, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.On behalf of the team, I am so sorry that you were not having good experience with the extra bed surcharge. Our team appreciates your candid feedback that we will be sure to address. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Valued Guest, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Chee Hong, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Akemi, 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。敬具Justin Malcolm General Manager

Dear sachiko, 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。敬具Justin Malcolm General Manager

Dear mai phuong, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.I really appreciate your positive comment about our breakfast buffet at Market 39. Our dedicated and skillful chef always put their best effort and passion into every dish they cook, in order to make every dining experience an unforgettable one.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Sujia, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.I really appreciate your positive comment about our breakfast buffet at Market 39. Our dedicated and skillful chef always put their best effort and passion into every dish they cook, in order to make every dining experience an unforgettable one.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Michael, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Akshay, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Ms. Anh,Thank you for sharing your detailed experience with us during your recent stay! We appreciate your kind words about our impeccable service, well-trained staff, and the convenient location of our hotel. It's wonderful to hear that you found our complimentary breakfast buffet enjoyable and that the room was clean and spacious.We appreciate your comments regarding the spa and apologize for any inconvenience caused. We understand your expectations and will take your feedback into consideration as we work towards improving our offerings. We value your loyalty and hope to have the pleasure of welcoming you back in the future, where we can provide you with an even more enjoyable stay.Thank you once again for your feedback and for choosing our hotel as your home away from home. Best regards Sabrina Hofstetter Hotel Manager

Dear Yuen Kwan, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear John, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Hong, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel. Our team appreciates your candid feedback about breakfast that we will be sure to address, and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear danghyun, Thank you so much for your review of our residences. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Justin Malcolm General Manager

Dear Loan, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin MalcolmGeneral Manager

Dear Valued Guest, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear My Dung Thi, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Hui Chia, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin MalcolmGeneral Manager

Dear tomoko, Thank you so much for your review of our residences. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Justin Malcolm General Manager

Dear Hisao, Thank you so much for your review of our residences. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Justin Malcolm General Manager

Dear Kana, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear YU LIN LINDA, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear izumi, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Justin Malcolm General Manager

Dear Tuyen, Thank you so much for your review of our residences. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our residences.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Yumie, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. First and foremost, we would like to apologize for any inconvenience. Although we never want to learn that a guest has had a bad experience; comments such as yours allow us to take an honest look at our operations and make necessary improvements. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,InterContinental Residences Saigon