Hotell i Hoà Lợi

"All was good "

"The host purposely did not respond until check-in time, got two different instructions of meetup points. When arrived, the guy showed me a room way worse than what was shown, told about access to the facility pool and gym but lied and said there was no access. Would not give me another room. I ended up not getting the room. Had to struggle with hitel.com support for 2 hour. Such a shame that hotels.com is getting such scammers into their hotel-pool. They managed to compensate me wkth a more expensive apartment in the area. Turned out it was the same agency and host number. I was too tired. Ended up with a moldy and badly maintained apartment . Tjis is the Agencys method of scamming people. Hotels.com should terminate its contract with these scammers "

"Öpnade ej dörren till oss när vi var framme "

"After check in I found the room to not be clean. There were stains and holes in the sheets, I found what looked like a dried up grain of rice on the bed and saw insects on the pillow. Front desk offered me a change of rooms which I declined as I was too tired to risk having the next room be dirty as well. Front desk manager was kind, tried to resolve the situation and accepted my descion to check out and not spend the night at their hotel."

"Will stay here again. Very welcoming staff. Nhi, Linh, Nhu Quynh, Austin. Always with a smile on their faces and they are very helpfull. Well planned rooms. I got some idea how I want to have in a future home. Very nice bed sheets. So I sleeped very good here. Good bar with a really good Avokado smoothie. Great breakfast Easy to take a Grab outside the hotel. Close to a good spa"