Hotell nära Hodbarrow lagoon

“I admittedly arrived at a busy time and The Bear was reportedly chronically short of staff. Whilst the room and its cleanliness was excellent, the human side was somewhat chaotic. I queued twice for approx. 15 mins in total only to be told, in regard to ordering food, that the chef was very busy and not feeling well. I could not order any food and whilst sickness is unavoidable no decision was made to stop food orders for the evening. That lack of a decision was the problem and frustrating. I...

“The host cancelled my booking the day before I was due to book in because I use a walking stick and the room was on the middle floor. When I made the booking there was no mention on the booking page about about difficulties I may have. The reason given was not enough room on the expedia page. I was also refused a refund, which I find very disappointing as it was the host who cancelled my booking, not myself. Very disappointed allround.”

“I was given a double room instead of a suite, they couldn’t give me the correct room due to it being full and couldn’t refund me due to not having access to the correct system. The coffee machine didn’t work and they only gave a small amount of milk which only lasted one day.”

“Wifi var uselt - tur att jag inte behövde det för viktiga förberedelser inför morgondagen. Någon hjälp med att åtgärda det fick jag inte - byte av rum erbjöds men..... Bortsett från det - om man vill koppla av och njuta av omgivningen är detta THE PLACE to be. Bra frukost - bra parkering.”

“Clean room, comfy bed and a good shower. Hallways could have done with a quick vac. Missed second day breakfast but still enough left.”

“Absolutely amazing room with easy check in and clear communication ”

“Very good communication. In general the apartment building is clean and nice, though inside the apartment smelled strong curry ( Penthouse ), even a cheap air freshener will make a difference. Pillow cases and Bed blankets do not smell fresh. No shampoo and shower gel. Netflix is a plus. We still enjoyed our stay.”

“Trevlig och hjälpsam personal! Bra läge centralt i staden och väldigt bekväma sängar!”

“The outside isn't pretty, but don't let that influence you. The room is excellent. It was nice to have cold water in the fridge and a piece of chocolate in the room upon arrival- nice treat, no charge. We found the bed a little hard and the room warm. The staff brought us a fan so sleeping was much better.”