Dear Tim,We truly appreciate your taking your precious time to share your feedback of your recent stay at Fairmont Royal Pavilion. We are glad to read that you enjoyed our resort’s luxury guest room accommodations, food and beverages offerings and well-maintained grounds. As well, we are delighted to hear that you had a pleasurable experience with our friendly and helpful staff.We have shared your additional comments regarding the beach service with our service management teams for review. Please be assured that we take immense pride in training and coaching our staff members to provide five-star service to all our guests, and we sincerely apologize that your expectations were not met. Should you plan a return visit to Barbados, we will love to welcome you back to Fairmont Royal Pavilion.

Dear ENIS,Thank you for taking time to share your feedback, and being our valued guest. It is always a pleasure to receive positive feedback about our staff. They take immense pride in their work and strive to create memorable experiences for all our guests, which includes being as helpful as possible. We hope to have the pleasure of taking care of you once again in the future.

Dear Janet,We truly appreciate your kind sentiments regarding the hospitality extended to you by our staff. Each team member takes immense pride in creating magical moments for all of our valued guests. Thank you for acknowledging these efforts and it would be our pleasure to welcome you back to Barbados and to Fairmont Royal Pavilion once more.

Dear Lee,Thank you for rating Fairmont Royal Pavilion 4/5 after your recent stay. We truly appreciated having you as our guests and anticipate your return in the future.

Dear Jason,Thank you for taking time to share your feedback of your experience at Fairmont Royal Pavilion. We appreciate your compliments on our excellent staff and nice rooms. At our resort we all take great pride in providing the highest levels of service, therefore I am very sorry to learn that our service was not up to our typical five-star standard. I can assure you that our staff cares about creating memorable experiences for all our guests and genuinely apologize that we did not meet your expectations. Our intentions to refresh the Taboras Restaurant and do maintenance on one of the room blocks, were disseminated to our Tour Operators and direct bookings as we wanted to ensure we are transparent and set the expectations for incoming guests. If this information did not reach you, we truly apologize.We hope though, that we can regain your trust and that you will give us the opportunity to serve you with the five-star service you deserve in a rejuvenated environment.

Dear Robert,Thank you for choosing Fairmont Royal Pavilion as your holiday destination. Though your holiday was average, we hope you can join us once again to truly experience the five star service that you deserve.

Dear Meko,Thank you for your comments regarding your stay at Fairmont Royal Pavilion.We are delighted you enjoyed your stay holiday us and very much look forward to warmly welcoming you again in the near future.Yours sincerely,

Dear Kimberly Dawn,Thank you for choosing Fairmont Royal Pavilion and for being our valued guest.We hope to have the pleasure of yet another one of your visits.

Dear Neil,Thank you for taking time to share your candid review of Fairmont Royal Pavilion. Valuable feedback such as yours is important to us as we continuously strive to improve the resort experience we provide to all our guests.We are pleased to hear that you enjoyed the easy beach access from your suite, the variation and quality of the breakfast and had positive interactions with our team. Please be assured that we are addressing improvement areas internally and your feedback is very helpful as we identify enhancement opportunities. Your comments about the communication on entertainment and the stocking of the minibar have been duly noted and would be addressed through training with our teams. We sincerely appreciate you being our valued guest and really hope you will give us another opportunity if you plan a return trip to sunny Barbados. Best regards,

Dear Corey,Thank you so much for choosing Fairmont Royal Pavilion and for leaving such a nice review of your stay. We are happy that you were here to enjoy all that our island and our resort has to offer and that you were satisfied.It would be a pleasure to welcome you back for another perfect holiday.Best regards,Katrina Cumberbatch

Dear Steven,Thank you for telling us about your experience at Fairmont Royal Pavilion. We are pleased that you chose us for your holiday and that you enjoyed your stay.We look forward to welcoming you back in the future.

Dear Michael Curtis,Thank you very much for taking your time to share your experience on Fairmont Royal Pavilion. We are pleased that the staff made a positive impression on you and that we checked all of the boxes that are ideal for a perfect vacation. It would be our pleasure to serve you again in the future. Best Regards,

Dear Arlene R Williams,We are thrilled to have exceeded your expectations at Fairmont Royal Pavilion.Thank you for choosing us and we hope to have you join us again.Sincerely,

Dear Michael,Thank you very much for taking the time to share your holiday experience at Fairmont Royal Pavilion. It is always very heartwarming to read about the effect our dedicated staff had on our valued guests. Please be assured that these details will be shared with all the team members as we know they will be overjoyed to read that you enjoyed the food, the island and most of all, the warm and personable service they provided. Thank you once again for choosing us for your holiday and we look forward to warmly welcoming you back.

Dear Perry,Thank you so much for rating us a 5/5, we truly appreciate such a high score but moreover we were happy to have provided a perfect experience for you.We hope to have the pleasure of warmly welcoming you back. Regards,

Dear Samantha,Thank you for your feedback on your recent stay at Fairmont Royal Pavilion. We sincerely apologize that you had a less than favorable experience as we pride ourselves in creating positive memories for all of our guests. As a token of our most sincere apologies, we have refunded the charge for the afternoon tea and we thank you for your patience in this matter. It is our hope that you give us the opportunity to serve you again, we will ensure that we give you the great hotel experience that so many of our guests have grown so fond of.

Dear Jonathan,Thank you for your five-star review of Fairmont Royal Pavilion. We truly appreciate your patronage and look forward to welcoming you back.Regards,

Josue,Gracias por sus comentarios especiales con respecto al mayordomo. Nos complace que haya encontrado el servicio atento y servicial.Esperamos darle la bienvenida de nuevo como nuestros huéspedes en un futuro próximo.

Dear Pedro,Thank you for taking the time to write such a detailed review of your recent stay at Fairmont Royal Pavilion. Valuable feedback such as yours is important to us as we continuously strive to improve the resort experience that we provide to all our guests.We are thrilled that there are some aspects of our product that you did enjoy, namely the perfect beachfront location and our friendly staff who make it their aim to provide 5-star, attentive service to all of our guests.We all take immense pride in our work and strive to create memorable experiences each day. Therefore, we are disappointed that our resort atmosphere did not meet your expectations. Please be assured that we are addressing improvement areas internally and your feedback is very helpful as we identify enhancement opportunities. We do hope that we can soon welcome you back to the shores of beautiful Barbados and a refined Fairmont Royal Pavilion.Kind regards,Katrina CumberbatchExecutive Assistant

Dear Samih, Thank you for taking the time to review our hotel. While you enjoyed your time overall with us, with amazing sea views and friendly staff, I want to sincerely apologize for the slow service you received. I will be sure to share your review with our senior management to ensure a better experience the next time you stay with us. Thank you again for your review and we hope to see you soon again! Daimon Nurse Digital Marketing and Communications Manager

Hi Horacio, Thank you so much for reviewing our hotel. We truly appreciate your comments and rating! Our location in Porters, St. James truly is perfect with its amazing beach location but yet still conveniently located to other major attractions in Barbados! Sincerely, Daimon N Digital Marketing and Communications Manager

Dear Anonymous, Thank you so much for your kind remarks. We are so excited you enjoyed one of the best beach resorts locations in the Caribbean. Your feedback on the evening dining has also been noted and will be discussed by our senior culinary team. We hope you can join us again soon in paradise. Regards, Daimon N Digital Marketing & Communications Manager

Dear Anonymous, Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Royal Pavilion. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont Royal Pavilion in the near future. Sincerely, Daimon N Digital Marketing & Communications Manager

Dear Anonymous, Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Royal Pavilion. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont Royal Pavilion in the near future. Sincerely, Daimon N Digital Marketing & Communications Manager

Dear Anonymous, Thank you for reviewing our hotel. We are overjoyed you had fun on your vacation and we exceeded your expectations. We do hope we can see you soon again on our beautiful beach. Sincerely, Daimon N Digital Marketing & Communications Manager

Dear Anonymous, Thank you for rating our hotel and we hope to see you soon again! Sincerely, Daimon N Digital Marketing & Communications Manager

Dear Anonymous, Thank you for rating our hotel. We hope you can visit us soon again! Sincerely, Daimon N Digital Marketing & Communications Manager

Dear Anonymous, Thank you for rating our hotel. In an effort to better serve you and others in the future, would you be able to share more of your experience with us? Sincerely, Daimon N Digital Marketing & Communications Manager

Dear Anonymous, Thank you for such kind feedback. Our dedicated team truly make our hotel wonderful and I am glad Charlene and the rest of the team were able to make your holiday delightful. We hope to see you soon again. Sincerely, Daimon N Digital Marketing & Communications Manager

Dear Anonymous, Thank you for taking the time to review our hotel. We are delighted you enjoyed your overall stay with us and your comments on the butler service and menus have been noted and will be addressed by our senior management team. Thank you again for your valuable insight and we really hope to see you soon again. Regards, Daimon N Digital Marketing & Communications Manager

Dear Anonymous, Thank you for rating our hotel and saying such kind words about our staff. They are truly the secret to our resort's success and we hope to see you soon again! Regards, Daimon Nurse Manager of Digital Marketing and Communications

Dear Anonymous, Thank you for sharing such valuable insights. As a leading luxury hotel in the Caribbean, we pride ourselves on not only having one of the best beachfront locations but some of the friendliest staff in the Caribbean. We are glad you enjoyed your overall stay with us and your feedback on the restaurant has been noted and will be addressed by our management. We hope you can join us again soon. Regards, Daimon N Digital Marketing & Communications Manager

Dear Anonymous, Thank you for reviewing our hotel. I am glad you enjoyed your ocean-facing room and it is one of the best features of the hotel; having all rooms face the ocean ensures all our guests get the same fabulous views. We hope to see you again soon! Sincerely, Daimon N Digital Marketing & Communications Manager