Hotell i Hòn Đất

“Clean room, extremely helpful hosts ”

“We had to modify our trip when we arrived in Vietnam as our daughter fell very sick on the first day. We had no feedback from the hotel, despite the fact that our request was just to postpone our arrival. Customer service was inexistent.”

“Very good!”

“The rooms are spacious and clean but the air conditioning took a long time to cool off the room to be comfortable. The staff are very nice and helpful. FYI the bed is like sleeping on concrete. ”

“Staff helpful”

“great service..”

“Front staff were amazingly helpful and kind. Rooms were spacious and comfortable. ”

“Long story short: after a 3-hour drive from Châu Đốc, we arrived at Hòa Bình Restaurant & Hotel around 3:00 PM, only to be told at reception that our pre-paid reservation made via Hotels.com had been canceled. The staff claimed that someone else had canceled “our” booking. When we asked to see proof, they showed us a written cancellation request—from Traveloka (a platform we never used)—for a guest with the same name but a different booking number, a different number of guests, and a different...

“Staff (Ha)”