Detalj exteriör

Recensioner av Dorsett Wanchai Hong Kong

4.5 out of 5
Dorsett Wanchai Hong Kong
387-397, Queen's Road East, Wan Chai, Hong Kong

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 383 av 1002 recensioner" "
8 - Bra i betyg. 402 av 1002 recensioner" "
6 - Okej i betyg. 130 av 1002 recensioner" "
4 - Dåligt i betyg. 52 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1002 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Anton

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i maj 2023
Svar från Dorsett Wanchai 24 maj 2023
Dear Anton, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

2/10 Väldigt dåligt

Martin

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023
Svar från Dorsett Wanchai 19 maj 2023
Dear Martin, Thank you for your rating. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

10/10 Fantastiskt

Wilson

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Warm and friendly stat.
Our stay was very good. Friendly staff, especially Kyle that helped us with the free smartphones we could loan.
Bodde här 4 nätter i oktober 2019
Svar från Dorsett Wanchai, Hong Kong 31 okt. 2019
Dear Wilson, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2019
Svar från Dorsett Wanchai, Hong Kong 4 sep. 2019
Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

6/10 Okej

Henry

Gillade inte: Renlighet och boendets skick och faciliteter
Besvikelse
Hotellet, städar väldig dålig, under min vistelse så städas badrummet och toaletten nästan aldrig. Sista dagen innan checkout så fylldes toalett artiklar inte på. Concierge var dålig på att erbjuda Shuttlebus trots att vi frågade om det finns buss till närmaste MTR station.
Bodde här 5 nätter i juli 2019
Svar från Dorsett Wanchai, Hong Kong 29 juli 2019
Dear Henry, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Please be assured that the services you encountered was not reflecting the standard of services we always strive to deliver. The concerned staff have already been reminded, and training will be reinforced to ensure excellent hygiene condition of all guest rooms and that the best services are provided to all our guests. Please accept our sincere apologies for the inconvenience caused. We truly hope that you will give us the chance to regain your faith towards our hotel in the future.

6/10 Okej

Jamal

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The building was old and run down, the room had no windows and was as if you were locked inside a windowless room.
Bodde här 1 natt i april 2024

8/10 Bra

Abby

Affärsresenär
Facility is a bit rundown. Hit and miss. Would avoid this hotel if there is other choices.
Bodde här 1 natt i mars 2024
Svar från Dorsett Wanchai 2 maj 2024
Dear Abby, We regret to hear that your stay did not meet your expectation this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.

6/10 Okej

Sharron

Reste i grupp, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We were disappointed in our recent stay at the Dorsett Wanchai Hotel. While the reception desk workers were okay, the boys working in the lobby were helpful, as was the cleaning lady. However, the negative experience came from the service attendant. She finally arrived after two requests, an hour later, with a dirty pillow covered in saliva marks in one hand and a separate pillowcase in the other, meaning we had to cover the pillow ourselves.The city view was another surprise that made us uncomfortable; they had never mentioned the rundown and dirty cemetery next to the hotel. Out of the four rooms we rented, only one faced the horse racing track as requested, which was particularly disappointing on the frequent rainy days in Hong Kong, making the window view even worse.The hotel restaurant only opens until 10:30 am every morning. If you miss this time, you won't find any food to eat around the hotel area. The hotel shuttle was the only convenient facility that deserves praise among the hotel's amenities.
Bodde här 8 nätter i april 2024
Svar från Dorsett Wanchai 2 maj 2024
Dear Sharron, We regret to hear that your stay did not meet your expectation this time. Please be assured that the service you encountered was definitely not reflecting the standard of services we always strive to offer. We will reinforce our staff training to ensure courteous and friendly service is extended to our guests at all times. Our hotel is located amid Wanchai and Causeway Bay where the closest MTR station as well as numerous shopping and dining options are just in minutes of walk. Free shuttle bus service with stops at Wanchai, Causeway Bay and Central is also available daily to ensure a hassle-free stay for everyone. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.

10/10 Fantastiskt

Catherine, Bryn Mawr

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good service
Bodde här 8 nätter i april 2024
Svar från Dorsett Wanchai 2 maj 2024
Dear Catherine, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

4/10 Dåligt

Guillermo

Reste med sin partner
Gillade inte: Renlighet och bekvämligheter
Pésimo, no se queden aquí, las fotos no son lo que te dan en cuanto a amplitud. La cama tenía chinches, no se los recomiendo.
Bodde här 5 nätter i april 2024
Svar från Dorsett Wanchai 2 maj 2024
Dear Guillermo, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Our hotel provides various room categories to cater to different guests’ needs, with the room features clearly stated on the booking platform. That said, we will also review the booking platforms from time to time to ensure all the information stated is accurate and up-to-date. We would like to assure you that the condition you mentioned is definitely not the kind of experience we always strive to deliver to our guests. Rest assured that it was an occasional case and we will look into it seriously to prevent the same from happening again in the future. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

10/10 Fantastiskt

Herman

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Free upgrade!!!!
Bodde här 1 natt i april 2024
Svar från Dorsett Wanchai 2 maj 2024
Dear Herman, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

10/10 Fantastiskt

Natalie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location and shuttle bus service very good.
Bodde här 3 nätter i april 2024
Svar från Dorsett Wanchai 2 maj 2024
Dear Natalie, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

8/10 Bra

Riccardo

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Ottima relazione qualità prezzo, ma scarsezza di servizi, vending machine nella hall solo con moneta locale, pulizia della stanza cambio asciugamani solo su richiesta.
Bodde här 2 nätter i april 2024
Svar från Dorsett Wanchai 2 maj 2024
Dear Riccardo, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
clean and very helpful staff
Bodde här 1 natt i april 2024
Svar från Dorsett Wanchai 25 apr. 2024
Dear George, We are glad that you had a comfortable staying experience with us. Your compliment is definitely a great motivation for all of us to strive for even better services in the future. We will seek continuous improvement and deliver to all our guests a comfortable stay.

8/10 Bra

Shun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Dorsett Wanchai 25 apr. 2024
Dear Shun, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

6/10 Okej

May Lin

Gillade: Personal och service
Its ok
Bodde här 1 natt i april 2024
Svar från Dorsett Wanchai 22 apr. 2024
Dear May, We are glad that you had a comfortable staying experience with us. We will seek continuous improvement and deliver to all our guests a comfortable stay.

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and friendly staff and very helpful
Bodde här 2 nätter i april 2024
Svar från Dorsett Wanchai 22 apr. 2024
Dear George, We are glad that you had a comfortable staying experience with us. Your compliment is definitely a great motivation for all of us to strive for even better services in the future. We will seek continuous improvement and deliver to all our guests a comfortable stay.

8/10 Bra

Serena

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
1st floor women’s washroom was terrible as the toilet was difficult to flush. Main lobby has very old and dirty furniture. Breakfast selections were limited. Staff were super friendly. Shampoo and conditioner not usable. Slippers were poor condition
Bodde här 8 nätter i april 2024
Svar från Dorsett Wanchai 18 apr. 2024
Dear Serena, Thank you for your comments. We regret to hear that your stay did not meet your expectations this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to Dorsett Wanchai in the near future, providing you with a more enjoyable and satisfactory stay.

10/10 Fantastiskt

Midori

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Dorsett Wanchai 18 apr. 2024
Dear Midori, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

8/10 Bra

Susana, Wantage

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great property, centrally located to all amenities, walking distance to the So Kon Po hotel, Time Square, Tram & causeway bay & wan Chai train stations. Staff are great and very hospitable to our needs. Highly recommend this hotel.
Bodde här 6 nätter i april 2024
Svar från Dorsett Wanchai 15 apr. 2024
Dear Susana, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Fantastiskt

James Arthur, West Vancouver

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staff tried extra hard to make sure we had a great time
Bodde här 2 nätter i april 2024
Svar från Dorsett Wanchai 15 apr. 2024
Dear James, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Bra

Laurence

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rather expensive bar. Otherwise ideal location for us.
Bodde här 7 nätter i april 2024
Svar från Dorsett Wanchai 15 apr. 2024
Dear Laurence, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Bra

Elsa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value. Staff very friendly and helpful.
Bodde här 7 nätter i april 2024
Svar från Dorsett Wanchai 15 apr. 2024
Dear Elsa, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Fantastiskt

Joseph Edward

Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

James, West Vancouver

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is very clean and well maintained. Everyone is helpful and responsive. I would highly recommend staying here as a former resident of Hong Kong.
Bodde här 1 natt i april 2024
Svar från Dorsett Wanchai 15 apr. 2024
Dear James, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 Okej

Lala

Gillade: Renlighet
I was looking forward to a cityview from my window but was shocked to see a massive cemetery. It was a creepy view.
Bodde här 3 nätter i mars 2024
Svar från Dorsett Wanchai 15 apr. 2024
Dear Lala, Thank you for taking the time to review your recent stay with us. When you stay with us next time, we hope you will try out our different room types with most of them overlooking the Happy Valley racecourse for a more pleasant and promising stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.

10/10 Fantastiskt

David

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff who couldn't do enought to help
Bodde här 6 nätter i april 2024
Svar från Dorsett Wanchai 15 apr. 2024
Dear David, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 Okej

Cindy

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
First they don't give me the type room I booked. They down grades my room. Until I got back down customer service complaints.
Bodde här 2 nätter i april 2024
Svar från Dorsett Wanchai 15 apr. 2024
Dear Cindy, Thank you for taking the time to review your recent stay with us. We would like to assure you that the room assignment issue you mentioned is definitely not the kind of experience we always strive to deliver to our guests. Rest assured that it was an occasional case and rest assured that training will be reinforced to all front line staff to prevent any similar incidents from happening again. Again, thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more satisfactory stay in the future.

8/10 Bra

kazuo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is good for sightseeing
Bodde här 3 nätter i april 2024
Svar från Dorsett Wanchai 12 apr. 2024
Dear Kazuo, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 Okej

Thomas

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Room was very musty/damp smelling.
Bodde här 4 nätter i april 2024
Svar från Dorsett Wanchai 10 apr. 2024
Dear Thomas, Thank you for your comments. We regret to hear that your stay did not meet your expectations this time. Rest assured that the services you encountered were definitely an occasional case which we will promptly look into, we would like to thank you for bringing these matters to our attention. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to Dorsett Wanchai in the near future, providing you with a more enjoyable and satisfactory stay.

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

8/10 Bra

Russel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was okay. It was easily navigable with Uber. Our room came with breakfast and it was alright. The room felt a little cramped, but otherwise a nice stay!
Bodde här 3 nätter i mars 2024
Svar från Dorsett Wanchai 8 apr. 2024
Dear Russel, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. On your next visit, you are recommended to try out our other room types that measure up to 48 sq. m overlooking the racecourse or Causeway Bay city view, for a more enjoyable stay. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Bra

Andres

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well located!
Bodde här 6 nätter i mars 2024
Svar från Dorsett Wanchai 8 apr. 2024
Dear Andres, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful staff and very quiet
Bodde här 1 natt i april 2024
Svar från Dorsett Wanchai 8 apr. 2024
Dear George, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Bra

SONA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They had a water refill machine just outside the door - which was really convenient so we didn't waste plastic bottles. We really appreciated that. Shuttle bus times were really weird. Check out was 11 am, but the shuttle buses were 10:30 and 12:15. That was a bit inconvenient, but Hong Kong has a really good infrastructure, so finding busses was easy. Food places are a short walk down the stairs next to the school, including a 7/11 and a noodle shop. Really convenient.
Bodde här 3 nätter i mars 2024
Svar från Dorsett Wanchai 5 apr. 2024
Dear Sona, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Friendly staff and clean room
Bodde här 1 natt i april 2024
Svar från Dorsett Wanchai 3 apr. 2024
Dear George, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Bra

Gerard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Dorsett Wanchai is conveniently located. Best shower of our 14 day visit to China and Hong Kong. Very busy part of town and many restaurants.
Bodde här 2 nätter i mars 2024
Svar från Dorsett Wanchai 3 apr. 2024
Dear Gerard, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were great, welcoming and really helpful. Thanks to lovely Agnes on the front desk for giving me a fab room and info and the guys helping with luggage, taxis shuttle bus and breakfast staff. All really looked after you well. Right across from the Happy Valley Race Course but you need to go farther afield for food and shops. Fortunately the tram stops just across the road and also the free shuttle bus will take you in to central places and whilst it finishes early taxis are cheap.
Bodde här 9 nätter i mars 2024
Svar från Dorsett Wanchai 3 apr. 2024
Dear Mary, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 Okej

MICHAEL VITO

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Dorsett Wanchai 25 apr. 2024
Dear Michael, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

8/10 Bra

Shirakawa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
女性一人ですが、3泊を普通に快適に過ごしました。 最寄駅から歩くので、シャトルバスを活用して、一人旅を楽しみました。 立地的に窓が開かないのと、四六時中、ホテル内外の騒音が聞こえて、神経質な方は対策が必要に思います。
Bodde här 3 nätter i mars 2024
Svar från Dorsett Wanchai 3 apr. 2024
Dear Shirakawa, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Fantastiskt

Mikhail, Moscow

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very good hotel in the centre of everything in Hong Kong.
Bodde här 3 nätter i mars 2024
Svar från Dorsett Wanchai 3 apr. 2024
Dear Mikhail, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Fantastiskt

TAKASHI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
コンビニが近くにあって、良かった
Bodde här 1 natt i februari 2024
Svar från Dorsett Wanchai 3 apr. 2024
Dear Takashi, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Bra

Genesis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel and staff. Rooms were big and very pretty. However some items like mirrors and walls need to be cleaned better. There were plenty fingerprints every where. Overall it was a good stay and we were upgraded to a suit at check in.
Bodde här 4 nätter i mars 2024
Svar från Dorsett Wanchai 28 mars 2024
Dear Genesis, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 Okej

Tsuyoshi

Reste med familjen
Gillade: Bekvämligheter
MTRの駅からは距離があるがトラムを使うと行きは便利。帰りは湾仔からの徒歩のほうが楽でCWBは遠い印象。 競馬場が近いので観戦する人にはおすすめのロケーション、ハッピーバレーの開催日は水曜日の夜です。
Bodde här 4 nätter i mars 2024
Svar från Dorsett Wanchai 28 mars 2024
Dear Tsuyoshi, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Fantastiskt

Olivier

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I recommend the view on the cemetary, very calm.
Bodde här 4 nätter i mars 2024
Svar från Dorsett Wanchai 28 mars 2024
Dear Olivier, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Fantastiskt

Yunyi

Gillade: Personal och service och bekvämligheter
Bodde här 2 nätter i mars 2024
Svar från Dorsett Wanchai 18 apr. 2024
Dear Yunyi, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

10/10 Fantastiskt

ZHANG

Bodde här 1 natt i mars 2024
Svar från Dorsett Wanchai 18 apr. 2024
Dear Zhang, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.

4/10 Dåligt

Timothy

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
I've stayed at the Dorsett (and the Dorsett's sister hotel, the Cosmo) on plenty of occasions. I have always found it a good place to stay. Sadly, on this occasion, I was very disappointed with my stay. Both hotels have begun a policy where they won't make up your room after 10am. This is very inconvenient. I was there on holiday, not business. I don't want to have to get up early just so it's more convenient for them to make up my room. I expect a room to be service at MY convenience, not the hotel's. Frankly, I was so irritated by this experience, it would put me off staying there again.
Svar från Dorsett Wanchai 25 mars 2024
Dear Timothy, Thank you for taking the time to share your feedback regarding your recent stay at Dorsett Wanchai. We appreciate your continued support and your previous positive experiences with our hotels. At Dorsett Wanchai, we have implemented a practice where housekeeping service is provided upon request as part of our commitment to environmental sustainability. We encourage our guests to join us in reducing the consumption of resources and protecting the environment. We understand that this change may not have met your expectations, and we apologize for any inconvenience this may have caused you. Please rest assured that our housekeeping team was always available to provide service upon your request during your stay. Should you decide to stay with us again in the future, please do not hesitate to reach out to our team with any specific requests or preferences you may have. We will do our utmost to accommodate them. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to Dorsett Wanchai in the near future, providing you with a more enjoyable and satisfactory stay.

8/10 Bra

Heejin

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
티비 밑에 선이 복잡하게 얽혀있고 뜯겨있고 먼지가 많았어요. 너무 눈에 보이는 곳이라 왜 저길 청소를 안하나 싶었네요. 교통편이 번화가와 떨어진건 알고 간거라 괜찮았습니다. 조식도 괜찮았습니다. 샤워기 물도 잘 나왔고 뷰도 나쁘지 않았어요.
Bodde här 1 natt i mars 2024
Svar från Dorsett Wanchai 25 mars 2024
Dear Heejin, Thank you for your comments. We are glad that you had a comfortable staying experience with us. We would like to assure you that the cleanliness issue you encountered was definitely not the kind of service we strive to provide to our guests. Rest assured that it was an occasional case and we will look into it seriously to prevent the same from happening again in the future. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. We will seek continuous improvement and deliver to all our guests a comfortable and hassle-free stay experience in the future. Thank you.

10/10 Fantastiskt

Li-Nei

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean. fast easy check-in Breakfast was small but good. Nice selection The rooms were small. Got a view of the cemetery.
Bodde här 2 nätter i mars 2024
Svar från Dorsett Wanchai 25 mars 2024
Dear Li-Nei, Thank you for taking the time to review your recent stay with us. Your comment on breakfast has been well noted and reflected to the concerned department for continuous improvement. On your next visit, you are recommended to try out our other room types that measure up to 48 sq. m overlooking the racecourse or Causeway Bay city view, and with spacious bathroom, for a more enjoyable stay. Thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the future.