Hotell med pool i Hook Norton

“Poor experience unfortunately. We checked in mid afternoon but, as we were attending an event elsewhere, we didn't get to our room until late evening. Firstly, we struggled to find our room as it was not clearly signed. On going into our room, we had no power at all. We had to prop open our door to let enough light in so that we could call somebody. They eventually resolved the issue and we managed to sleep, despite the very hard bed In the morning, the kettle was not working so we couldn't...

“Good spa, nice breakfast with a decent selection. The hotel has easy parking and check in was good. They weren’t able to manage a 30 minute extension on the room which was disappointing. The food and service in the bar was excellent.”

“Lovely property. Front desk staff very helpful. Requested housecoats and slippers, slippers never came, housecoats was the rattiest thing I have seen, would fit a child and both had no ties. I stayed two days and they never vacuumed my room and there was a spider on the ceiling and a huge cobweb in the window that I cleaned. I had to ask three different people to fix the safe before it was fixed. Dining staff was extremely slow with picking up dishes and the food was not very flavourful for...