Resor till Hornstein 2024

Mycket fint hotell. Centralt beläget. Utmärkt service, fantastiskt fin frukostbuffét.

Trevligt hotell med fina rum. Dock lite lyhört. Man görde tydligt när folk slog i dörrar.

Bra frukost och ett bra läge. Dock dålig återkoppling vid bordsreservation då lappen kommit bort !

The hotel is in a great location, a stone's throw away from the Hofburg but on a quiet side-street. My wife and I stayed for three nights and although we had a few things to remark on, we we overall very pleased with our stay there. We were impressed with the way the manager dealt personally with the small complaints we had, and how the feedback was taken onboard. We were a bit annoyed with the fact that we had to pay to use the hotel computer and that we didn't have any dressing gowns or slippers in the hotel room when we arrived - small things but for what one pays to stay at a Radisson you expect a high standard. One morning we came down to breakfast to a bit of chaos because there was a full house and we had no-one to take our order until 10-15 mins later, which was a bit disappointing. However, saying that, when we told the manager, she personally ensured us she'd take our comments onboard and was very professional and accommodating throughout. The breakfast was otherwise great, can't remember the last time I was so happy about coming down for breakfast. Our room was very good and to a standard that can be expected at a Radisson, and we have nothing to remark on in this department (aside from the dressing gown and slippers). Overall, the staff were professional, friendly and helpful,which always helps.