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Recensioner av Cedar Glade Resort

2.5 out of 5
Cedar Glade Resort
900 4th Street, Horseshoe Bend, AR

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 13 av 62 recensioner" "
8 - Bra i betyg. 26 av 62 recensioner" "
6 - Okej i betyg. 7 av 62 recensioner" "
4 - Dåligt i betyg. 10 av 62 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 62 recensioner" "

7,6/10

Renlighet

8,0/10

Personal och service

6,2/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Stephanie

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The picture that we saw did NOT remotely look like the room we got. When you opened the door, the room just smelled "old" Random mismatched bedding on the bed was odd. TV wasn't working properly. Just gave a very creepy vibe so we ended up not staying
Bodde här 1 natt i april 2024
Svar från RG 30 apr. 2024
We are very sorry for your experience. We are in the process of renovating our rooms.

4/10 Dåligt

Daniel Mollet

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från RG 30 apr. 2024
We are sorry for your experience. We are in the process of renovating our rooms.

2/10 Väldigt dåligt

Erling

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Upon pulling up to the hotel, cats everywhere. Was unable to pull up to front entrance because of it. We then enter our room where there are dead bugs everywhere. No toilet paper, Kleenex shoved in holder. Had to got front desk to ask for TP. Room appeared to not have been serviced! Stains on bedsheets, toilet bowl had poop all over inner rim, bugs and debris under bed, cobwebs all over, toiletries covered in filth and under chair was a spider nest and egg sacs. We asked for a new room. She grabbed her cane, pops a cigarette in her mouth, then grabs her electric cart to show us another room. This room was worse….live bugs crawling all over! She tells us if we want to go somewhere else she can reimburse our stay. Mentioned another hotel/resort down the road but have a minimum night requirement. Also informed us that they let maintenance guy go and some cleaning staff go the previous day and therefore closed their other building. With no choice we stayed the night after running to the Family Dollar to buy new bedding/pillows and cancelled our 2nd night. We avoided the continental breakfast which consisted of cereal thrown in Tupperware containers. The whole experience was so repulsive, could not even sleep with fear of bugs all over. This hotel needs to be shut down. Never have we experienced something so horrific!!!!!!

8/10 Bra

Stefanie

Bodde här 1 natt i maj 2023

8/10 Bra

Daniel Mollet

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Daniel Mollet

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely in a beautiful and quiet location.
Bodde här 1 natt i april 2023
Svar från Robbie 22 apr. 2023
We are so happy that you enjoyed your stay. Come see us again!

10/10 Fantastiskt

Brandi

4/10 Dåligt

Eric

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very outdated. No 24 hours staff. We were the only ones there aside from a vehicle with all the windows busted out and two men staring us down as we went into our room. Bugs on the floor and in the bathroom. Stains on the top bed cover. Felt eerie enough for us to leave and go home at 11 pm.
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Temi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022
Svar från robbie 29 maj 2022
Thank you for your feedback. So glad you had a wonderful stay and we look forward to seeing you again!

6/10 Okej

Tammy

Reste med familjen, Reste med husdjur
Gillade: Renlighet och personal och service
I stayed for an overnight in the offseason so many of the advertised amenities were not available (understandably so). Staff at checkin was very nice. Older decor, rooms could use an update.
Bodde här 1 natt i februari 2022
Svar från Robbie 1 mars 2022
Thank you for your feedback and we look forward to having you stay with us again!

8/10 Bra

Terry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One night - good facilities
Stayed on night off season. Rooms are big.
Bodde här 1 natt i januari 2022
Svar från Robbie 25 jan. 2022
Thank your feedback. We look forward to you staying with us again!

8/10 Bra

Noelle

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
We were well accommodated however the hot water only lasted a minute every time we showered.
Bodde här 1 natt i januari 2022
Svar från Robbie 4 jan. 2022
Thank you for your feedback! We look forward to seeing you again!

8/10 Bra

Elizabeth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2021
Svar från Robbie 6 dec. 2021
Thank you! We look forward to seeing you again! Happy Holidays!

10/10 Fantastiskt

Brian

Bodde här 1 natt i oktober 2021
Svar från Hotel Manager, Robbie 14 okt. 2021
Thank you for your review! Come stay with us again!

8/10 Bra

Juanice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Although an obviously older facility, it was clean and updated. The staff was very friendly and helpful. The lobby being closed from 8:00pm to 8:00am was a little inconvenient, but we knew that ahead of time and they accommodated our late arrival. The breakfast wasn't served until 8:00 so our early start made us miss it. Again, we knew that ahead of time. We will definitely stay there again.
Bodde här 1 natt i oktober 2021
Svar från Robbie 7 okt. 2021
Thank you for your feedback and we look forward to seeing you again!

10/10 Fantastiskt

Stacie

Bodde här 1 natt i oktober 2021

8/10 Bra

Jason

Affärsresenär
Gillade: Personal och service
Bodde här 2 nätter i september 2021
Svar från Robbie 30 sep. 2021
Thank you for your feedback! Come stay with us again!

8/10 Bra

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cedar Glade Resort
Everything was good nice trip and get away
Bodde här 2 nätter i september 2021
Svar från Robbie 14 sep. 2021
Thank you for your feedback. Come see us again!

8/10 Bra

Tammy

Affärsresenär
Gillade: Rummets bekvämlighet
Good
Bodde här 1 natt i augusti 2021
Svar från Robbie 2 sep. 2021
Thank you for your feedback. Come see us again!

10/10 Fantastiskt

Karla

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just wish the lobby was open earlier the 8am
Bodde här 2 nätter i augusti 2021
Svar från Robbie 14 sep. 2021
Thank you for your comments. Come see us again!

4/10 Dåligt

Rebecca

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Not so good. Admission lobby was hot,air conditioning was out and there was no one at the front desk to check us in. Our room had no air conditioning until maintenance personnel got it going. The hotel looked much better on line than in person. Room and bathroom should of been cleaner.
Bodde här 2 nätter i juli 2021
Svar från Robbie 21 juli 2021
Thank you for your feedback. Not sure why no one was at the front desk and I'm sorry that you were inconvenienced. Our lobby a/c has recently gone out but we are in the process of getting it fixed.

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Bekvämligheter
Bodde här 1 natt i juli 2021
Svar från Robbie 21 juli 2021
Thank you for your feedback

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place, don't book through expedia
Bodde här 1 natt i juli 2021

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
In the middle of nowhere
Seemed to be vacant for a long time. There were dead and alive bugs everywhere, cob webs, no hot water and no extra sheets for pull out bed. Front desk was helpful and was accommodating.
Bodde här 1 natt i juni 2021
Svar från Robbie 21 juli 2021
Thank you for your feedback

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When you walk in the room it feels like 1975. Its ovious the rooms/facility have not been updated since then.
Bodde här 1 natt i juni 2021
Svar från Robbie 14 juni 2021
Thank you for your feedback

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 1 natt i maj 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was dusty. There was paint splatters all over the carpet. It looked like carpet hadn’t been vacuumed. Key stopped working, no one was working the desk so had to call someone in. No breakfast. Ironing board, but no iron. When asked for an iron, was told they didn’t have one. For the price and being called a “resort”, I expected more. The tub was nice.
Bodde här 1 natt i april 2021
Svar från Hotel Manager, Robbie 27 apr. 2021
Thank you, Tara, for bringing this to our attention and please accept my sincere apology for any issues you had with your room. We want our guests to have the best positive experience at our hotel and I'm sorry we fell short in this instance. We lacked judgement renting this room as we just finished painting the room and had not completed the task of removing any paint splatters. Again, my sincere apologies and hope you'll come again!

8/10 Bra

Janie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2021
Svar från Hotel Manager, Robbie 30 mars 2021
Thank you for staying with us! Come see us again!

10/10 Fantastiskt

Mike

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2021
Svar från Hotel Manager, Robbie 23 mars 2021
Thank You! We look forward to seeing you again!

8/10 Bra

Holly

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall pleasing
Bodde här 4 nätter i november 2020
Svar från Hotel Manager, Robbie 5 jan. 2021
Thank you and we hope to see you again!

6/10 Okej

Christopher

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable bed
The bed was very comfortable. The grounds around the hotel was a little rough and the price per night was a little high for what we got but i would stay again.
Bodde här 2 nätter i oktober 2020
Svar från Robbie 17 nov. 2020
I'm so glad you enjoyed your stay. Come see us again!

10/10 Fantastiskt

Maxine

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff was very friendly and helpful! Room was clean and happily got a first floor room and we had a good nights rest! Young man at desk gave me name for local restaurant for breakfast! The restaurant was Calabama and the breakfast was great and cheap and the service was excellent! My friends and I enjoyed our visit to Horseshoe Bend!!
Bodde här 1 natt i oktober 2020
Svar från Hotel Manager, Robbie 21 okt. 2020
Thank you for your response and we look forward to seeing you again! Safe travels!

4/10 Dåligt

Wade

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Only game in town
No hot water, no one in the office until the next morning, room was dated.
Bodde här 1 natt i mars 2020

8/10 Bra

Wendy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This is a unique place to stay. It may not have all the modern day comforts of some hotels but it has a friendly staff that will do all they can to help, especially if you ask. We enjoyed our stay.
Bodde här 3 nätter i november 2019
Svar från Front Desk 2 dec. 2019
Thank you! We look forward to seeing you again!

6/10 Okej

David

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i september 2019
Svar från Cedar Glade 13 sep. 2019
Thank you for staying with us and giving us your review. This will help us to improve our services. Thanks again and look forward to seeing you again!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2019
Svar från RG 14 aug. 2019
Thank you for staying with us and we hope you'll come again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We were not impressed with the free breakfast. It was quiet, there were only 2 others cars in the parking lot. Probably wouldn't go back.
Bodde här 1 natt i juni 2019
Svar från Cedar Glade 9 juli 2019
Thank you for staying with us

2/10 Väldigt dåligt

Larry, Machesney Park, IL.

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Daily room housekeeping was non-existent. Breakfasts included out of date items. 3 night stay, no clean sheets, coffee was used first night not replenished til last night. Small bar of soap was all we had during entire stay. No phone in room to reach front desk, (not sure if there was an attendant overnight. My wife is handicapped and we requested a handicapped accessible room that's the only thing that was right. Totally bad experience. We would like a refund.
Bodde här 3 nätter i november 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2018
Svar från Robbie 19 sep. 2018
Thank you! Come stay with us again!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2018
Svar från Staff 24 aug. 2018
Thank you! Come again!

2/10 Väldigt dåligt

Holly, Nashville TN

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very bad experience
Room was smelly and air conditioner screeched and knocked. Spoke to the office, they couldn’t of cared less. Finally moved us to another room, the small fridge knocked. Didn’t get much sleep the 2 days I was there. I wouldn’t recommend this hotel.
Bodde här 2 nätter i juni 2018

8/10 Bra

heather, Arkansas

Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice hotel
Nice hotel amazing staff willing to work with you. Beautiefull views golf course they are remodeling hotel but only during day looks as if they keep going it will be so much nicer. The rooms are nice but still need some work the rooms are so clean. We accidently got over booked for our room so they cleaned the room again and let us use the room and gave us a discount.
Bodde här 1 natt i juni 2018
Svar från Robbie 20 juni 2018
Thank you, Heather. I'm sorry for any inconvenience you experienced, but you are right in that we have some amazing staff members who believe in providing excellent customer service. We, at Cedar Glade Resort, are always committed to making our customers stay a relaxing and positive experience. We look forward to seeing you again! Have a wonderful day!

6/10 Okej

Billy

Gillade: Renlighet, personal och service och rummets bekvämlighet
Arrived late and lobby closed at 8 pm. No key in the late check in box. Called the number posted on lobby door. Got a voice mailbox. Had to call the emergency maintenance number. When staff arrived they were very apologetic and helpful. Said they had not received our reservation from Expedia. We always use Expedia and have never had this happen. Hotel staff said they have problems with reservations often. I would encourage calling the hotel to confirm before driving way out into the backwoods where the hotel is located.
Bodde här 1 natt i juni 2018
Svar från Robbie 12 juni 2018
We are so sorry for the inconvenience you encountered. We always strive to give good customer but apparently someone who received the email from Expedia about your booking failed to reserve the room. Once again, we are sorry and hope you will stay with us again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2018
Svar från Robbie 21 maj 2018
Thank you for staying with us. Come again soon!

6/10 Okej

Jamie, Horseshoe bend, AR

Gillade: Renlighet, personal och service och rummets bekvämlighet
Very roomy
The shower took an hour to get to work other than that it was great
Bodde här 1 natt i mars 2018

8/10 Bra

Shera

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Out Of the way
Kind of isolated place. Room was spacious
Bodde här 1 natt i september 2017

8/10 Bra

J, Kentucky

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
For our needs.
It worked very well for our Thanksgiving trip needs. Loved the room floor plan. Nice tile work in the bathroom. The tub/shower fixtures are cheap and don't work very well, but we survived. If you need a 24-hour desk/office it's not your place. Limited office hours. But it worked for us and we will use again.
Bodde här 3 nätter i november 2017

8/10 Bra

David, Lexington, KY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Hotel in Ozarks
Had a nice overnight stay. Friendly staff, spacious room & bathroom, clean. Had a golf course & golf clubs if guests wanted to play a Par 3 course--nice touch.
Bodde här 2 nätter i oktober 2017

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Wedding
1)Bad smell 2)Gaps around door and at bottom anything could gotten 3)not very clean 4)window was frosted unable to look out 5)very worn and outdated
Bodde här 1 natt i september 2017

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2017