Dear manuel,We are glad you agreed with, that this comment was not based on true and that you tried to remove the negative comment but it was too late.It's a pity that you didn't consult us about your doubts before you put it up. We are always available for our customers.PATIO never cheats its guests. We are committed to the highest standard and would never risk a negative comment for extra financial gain (you received a draft of the invoice for extras before the day of check-out to check it all is correct (it was of course and you paid by yourself, it was not an automatic charge by our system).We took care of you like family, we did a great job during your stay in our hotel to meet all your expectations, for which you thanked us during your check-out. Nevertheless, even though you apologized to us in our internal email communication, a negative comment cannot be removed by anyone and we have to live with it.We kindly ask you to clarify your concerns first before leaving a negative comment to another hotelier in the future.We wish you many enjoyable travels.

Dear Ryan, what a very nice feedback, that makes the whole team really proud. Thank you! Victor, Anja & The PÁTIO Team

Dear guest, thank you for evaluating PÁTIO Lodge. We would have been curious to know how to achieve 5 in your review. In that way we are always able to even get better. Looking forward to meet you again. Thank you!

Dear Carrie, thank you so much for very nice feedback! The whole team of PÁTIO appreciated a lot and wishes to see you back as soon as possible. All the best from the Mid-Atlantic! Victor & The PÁTIO Team