Let us know what we can do better! Thank you...

We thank you for your feedback. We will address the cleanliness issue as well as the breakfast issues. I hope you give us the opportunity to correct these issues and come back to see us. Happy Holidays

Thanks, Devan! We hope the next time you visit our area we can get together and see how we can move to a star hotel.

Thanks, Tamara! So glad your stay was enjoyable and we hope you will continue to visit us on all your future visits to our area.

Thanks, Jan! We are glad you enjoyed our stay with us hope to see you again.

Haiyan, this great! We are glad you were impressed. We hope you will continue to stay at our location in the near future.

Thanks, April! We have some great staff members whom love the guests like family, and we are so proud they are here. I will be happy to share your feedback with them.

Thank you for the great review, Cynthia! We sincerely appreciate you being our superb guest.

Thank you for bringing these issues to our attention. Hilda, im so sorry for your experience at our location. We are looking into this situation so we can retrain the particular staff and assist our guests better.

We apologize for the issues you incurred during your stay.

Lisa, Thank you for the feedback. We will continue to work hard to provide excellent service to our guests so we can strive to a 5 star hotel in the future.

Thank you, Tamara for sharing your experience with us! We are glad you enjoyed your stay. We hope to see you again soon.

Thank you, CLARK! We are glad you enjoyed your stay with us.

Thank you, Maryann

Jeanne, we apologize for this issue. Our housekeepers will be doing some spring training to help refresh on the cleaning process.

We found after researching your concern that this is the room type you booked. ***Standard Room, 2 Queen Beds, Accessible (Communications)[TWGN]***This means accessible to those with communication difficulties. We apologize for the inconveniences.

Thank you for the great review, Alexandra! We sincerely appreciate your business. We hope to see you again soon.

Jenna, thank you for taking the time to let us know how your stay was. We just opened in 2018 but hoping soon we can get another refreshed updated look.

Thanks, Marie for the 10!!! We are so glad you enjoyed staying with us.

Josh, We apologize for that. Let us know when you return and we can make sure your stay is perfect!

Thank you , Lilia!!!

Accounts, we appreciate the great score!!!

STEPHEN, Thank you for the kind feedback! We do our best daily to provide exceptional service to our wonderful guests, and of course we apologize for any hiccups you encountered but we hope to see you again very soon.

Ronald, Thank you for the kind feedback! We do our best daily to provide exceptional service to our wonderful guests.

Thank you, Christopher for the kind feedback! We do our best daily to provide exceptional service to our wonderful guests. We hope to see you again soon.

Thank you so much, Jane. We are glad that you like the update and we hope to see you on all your future visits to our area.

Thank you so much Martha. We hope to see you on all your future visits to our area.

Thank you so much, James. We hope to see you on all your future visits to our area.

Thank you, Jomin for the great review! We are blessed to have such great employees who love our guests. We hope you will remember us in all your future visits to our area.

Thank you, Marlon for the great review! We are blessed to have such great employees who love our guests. We hope you will remember us in all your future visits to our area.

Thank you, Miriam for the great review! We are blessed to have such great employees who love our guests. We hope you will remember us in all your future visits to our area.

Salena, Thank you for the 10 out 10 review. We really appreciate you taking the time to let us know how we are making our guests feel.

Demarrio, I love it! Thank you for rating us an "A"! We sincerely appreciate that. We hope to see you again soon on all your future visits to our area.

Russell,Thank you for the 4 out 5 review. We really appreciate you taking the time to let us know how we are making our guests feel. We hope to see you again soon

Thank you for the great feedback, Christopher. We are very glad you enjoyed your stay with us and we hope to see you again in the near future. Happy holidays , to you and your family.

Ramon,We are very glad you enjoyed your stay with us and we hope to see you again in the near future. Happy holidays , to you and your family.

Thank you, Rehman!! We are so glad you enjoyed your time with us and we hope you will visit us on your next stay in our area.

Thank you, Carla for the great review! We are blessed to have such great employees who love our guests. We hope you will remember us in all your future visits to our area.

Iris, you are too kind! Thank you for the amazing feedback. We are so glad your stay with us was a "10"! You are the reason we do what we do. Please let us know when you will be joining us again.

Lauren, Thank you for the 5 out 5 review. We really appreciate you taking the time to let us know how we are making our guests feel. We hope to see you again soon.

John, Thank you for the sweet words of gratitude. We sincerely appreciate it. We hope to see you on all your future visits to our area.

Thank you, Jaylin. We are so glad your stay with us was a 5 star! We hope anytime you are in our area , you will be our guest.

I am so sorry, Katy. We had a cheerleading group in house and they were running and playing around the hotel. We are sorry this dampened your stay, hopefully you can stay with us in the future.

Christopher, Thank you for your great review of our property. We hope you will continue to stay with us when you are in our area.

Shibu, I am sorry to hear of your issues during your stay with us. I apologize you are unhappy. let me get some details, so we can make this right. I saw you were put in a king suite.I did not see your reservation cancelled. Did you not stay with us?

Cornelius, I sincerely apologize for any inconvenience you had. I have reviewed the cameras (starting with the time period, once you arrived then departed). I also spoke with my staff for further clarification. Upon your arrival, our front desk clerk was gone. The desk was empty for 8 minutes. He was cleaning our large meeting room, and I could not find 1 or 2 fights at our pool. I'm not sure if you are mistaken our property for another. Please let me know.

Thank you so much for the feedback! We strive to make sure every guests has a great experience while staying with us, we are happy we were successful. We hope to see you on all your future visits to our area.

Jose, We sincerely appreciate your 5 star review and we are glad your stay was up to par. Please let us know when you will be joining us again.