Dear Ake,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

Dear Simon,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

Dear Magnus,Greetings from Hilton Hua Hin Resort and Spa!Thank you for your feedback in regards to your recent stay with us as a valued guest. We sincere appreciate you taking your valuable time to let us know your feedback regarding of your recent stay experience with us. From your score, it appears that we did not deliver to your expectations. If you have a moment and are willing to share any specifics or more details, it would help us to remedy these concerns. However, regardless of your response to our request, we would like to make sure that you feel your comments were heard. Once again, we thank you for being our guest and please accept our sincere apologies that we have not met your expectations. We most certainly hope that your experience will not deter you from visiting us again in the future when we look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely,The Management and teamHilton Hua Hin Resort & Spa

Dear Gun,Greetings from Hilton Hua Hin Resort and Spa! We thank you for choosing us on your recent visit to Hua Hin. Please accept my sincere appreciation for taking your valuable time to share with us the experience of your stay. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction. We do apologize for the cleanliness issues that you encountered during your stay with us and please be assured that we will use the comments provided by you to improve and enhance our levels of service. We really appreciate for sharing this with us and the team is being reminded to focus more on work details. Once again, thank you for your loyalty and for providing us with your valuable feedback. We are committed to making the necessary improvements to ensure your next stay is more pleasant. We look forward to the opportunity to welcome you back to Hilton Hua Hin Resort & Spa, ensuring a more enjoyable and satisfying stay.Sincerely, The Management and teamHilton Hua Hin Resort & Spa

Dear Richard,Greetings from Hilton Hua Hin Resort and Spa! Thank you for your feedback in regards to your recent stay with us as a valued guest. I sincere appreciate you taking your valuable time to let us know your feedback regarding your recent stay with us. From your scores, it appears that we did not deliver to your expectations. Any feedback on what we could have done better in order to score a 4 or a 5 in your overall experience would be greatly appreciated. If you have a moment and are willing to share any specifics, it would help me to remedy these concerns. However, regardless of your response to my request I would like to make sure that you feel your comments were heard. With this in mind we once again thank you for your feedback and we most certainly hope that you will give us an opportunity to welcome you again when your travels bring you back to Hua Hin-Cha Am areas. Kind regards,Philippos ArghiridesGeneral ManagerHilton Hua Hin Resort & Spa

Dear Asa,Thank you so much for your review and rating 10/10 for us on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Kind regards,Management and teamHilton Hua Hin Resort & Spa

Dear Viktoria,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Kind regards,Management and teamHilton Hua Hin Resort & Spa

Dear Goran,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Sincerely,Management and teamHilton Hua Hin Resort & Spa

Dear Goran,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Kind regards,Management and teamHilton Hua Hin Resort & Spa

Dear henrik,Thank you very much for choosing Hilton Hua Hin Resort & Spa for your relaxing holiday and we really appreciate that you spent your time to share your experience during stay with us. We truly appreciate for the feedback and hope that you will give us a chance to serve you again when your travels bring you back to Hua Hin-Cha Am areas.Sincerely,Management and teamHilton Hua Hin Resort & Spa

Dear Titine,Thank you so much for your review and rating 10/10 for Hilton Hua Hin Resort & Spa on Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you and your family again in the near future. Kind regards,The management and teamHilton Hua Hin Resort & Spa

Dear Henrik,Thank you for choosing Hilton Hua Hin Resort & Spa and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to welcome you again when your travel bring you back to Hua Hin-Cha Am areas.Kind Regards,Philippos Arghirides General ManagerHilton Hua Hin Resort & Spa

Dear susanne,Thank you very much for choosing Hilton Hua Hin Resort & Spa for your relaxing holiday and we really appreciate that you spent your time to share your experience during stay with us. I truly appreciate for the feedback and I hope that you will give us a chance to serve you again when your travels bring you back to Hua Hin-Cha Am areas.Sincerely,Philippos ArghiridesGeneral ManagerHilton Hua Hin Resort & Spa

Dear Hakan,Thank you very much for choosing Hilton Hua Hin Resort & Spa for your relaxing holiday and we really appreciate that you spent your time to share your experience during stay with us. I truly appreciate for the feedback and I hope that you will give us a chance to serve you again when your travels bring you back to Hua Hin-Cha Am areas.Sincerely,Philippos Arghirides General ManagerHilton Hua Hin Resort & Spa

Dear Anton,Thank you so much for your kind review and giving us 10/10 rating on Hotels.com! We were delighted to hear that you had an enjoyable time at our resort. Please know that your feedback is extremely valuable to us. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for choosing us and we hope that you will give us the opportunity to serve you again in the future.I and the team looking forward to your next visit.Sincerely,Philippos Arghirides General Manager Hilton Hua Hin Resort and Spa

เรยน คณ Suphattharaขอบพระคณททานเลอกโรงแรมฮลตน หวหน รสอรท แอนด สปา ในวนพกผอนของทาน และขอขอบพระคณททานไดกรณาสละเวลาเพอชแจงถงปญหาททานไดรบจากการเขาพกในครงนใหเราไดทราบ ทงนคณะผบรหารโรงแรมฯ ขอใชโอกาสนกราบขออภยเปนอยางสงกบเหตการณทเกดขน เรารสกเสยใจเปนอยางยงทการบรการของเราไมสามารถสรางความประทบใจในการเขาพกในครงนได ทงน ความสะอาดและประสบการณการเขาพกของลกคา เปนสงทโรงแรมฯ ใหความสำคญสงสด ฝายบรหาร และเจาหนาทผเกยวของ พรอมจะนำขอบกพรองดงกลาวไปปรบปรงแกไข เพอไมใหเกดเหตการณในลกษณะเดยวกนนขนอก ทางโรงแรมฯ หวงเปนอยางยงวาจะทานจะใหโอกาสเราไดแกไขความผดพลาดทเกดขนและมอบประสบการณการเขาพกทเปนไปตามมาตรฐานของโรงแรมฯอกครงขอแสดงความนบถอโรงแรมฮลตน หวหน รสอรท แอนด สปา

Dear valued guest,Thank you for taking the time to share your positive rating about your recent stay with us. We would love to have you stay with us again when you are next in the area!Kind Regards,Hilton Hua Hin Resort & Spa

Dear Ingrid,It was a great pleasure to read your kind comments and I would like to sincerely thank you for taking the time to let us know your feedback regarding your recent stay with us at Hilton Hua Hin Resort & Spa.I am very thrilled to hear that our staff provided you the professional services throughout the stay and you really enjoyed our different facilities.With regards to the matters of "old room" is duly noted. The hotel is going through a full assessment of all guest rooms and public areas, which I believe you have noticed during your recent stay with us. All the rooms located from 9th – 16th floor have been fully renovated and we already have a plan to upgrade all rooms from 3rd – 8th Floor in the coming years. Therefore, I am seeking your kind understanding as we continuously strive to improve our facilities, and this will also include room amenities and accessories. Meanwhile, we have a monthly preventive maintenance schedule applied to all non- renovated rooms.I do apologize that our room did not meet your expectation. Once again, thank you for being our guest. We truly appreciate for your feedback and I hope that you will give us an opportunity to welcome you again when your travels bring you back to Hua Hin- Cha Am areas.Philippos Arghirides General Manager Hilton Hua Hin Resort and Spa

Dear valued guest,Greetings from Hilton Hua Hin Resort & Spa!Thank you for being our guest and cherishing our resort with our courteous and helpful service. We sincerely appreciate your taking your valuable time to give us your feedback!We believe in providing our guests with the best service and attention at all times and nothing makes me happier than a confirmation of your satisfaction. Rest assured I will share your kind comments with my team to serve as an inspiration for all of us to continue serving our guests in a perfect way as we possibly can. We hope you will have the opportunity to come back and stay with us again in the very near future.Sincerely your,

Dear valued guest,Greetings from Hilton Hua Hin Resort and Spa!Thank you for choosing our hotel for your recent visit to Hua Hin. I sincerely appreciate you taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times and nothing makes me happier than a confirmation of your satisfaction. I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know. Sincerely yours,

Dear valued guest,Greetings from Hilton Hua Hin Resort and Spa!Thank you for choosing our hotel for your recent visit to Hua Hin. I sincerely appreciate you taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times and nothing makes me happier than a confirmation of your satisfaction. I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know. Sincerely yours,The management

Dear valued guest,Greetings from Hilton Hua Hin Resort and Spa!Thank you for choosing our hotel for your recent visit to Hua Hin. I sincerely appreciate you taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times and nothing makes me happier than a confirmation of your satisfaction. I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know. Sincerely yours,The management

Greetings from Hilton Hua Hin Resort and Spa!Thank you for choosing our hotel for your recent visit to Hua Hin. I sincerely appreciate you taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times and nothing makes me happier than a confirmation of your satisfaction. I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know. Sincerely yours,The management

Dear valued guest,Greetings from Hilton Hua Hin Resort and Spa!Thank you for choosing our hotel for your recent visit to Hua Hin. I sincerely appreciate you taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times and nothing makes me happier than a confirmation of your satisfaction. I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know. Sincerely yours,The management