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Recensioner av Red Roof Inn Huntsville, AL

2 out of 5
Red Roof Inn Huntsville, AL
3803 University Drive, Huntsville, AL

Recensioner

5,0
10 - Fantastiskt i betyg. 48 av 393 recensioner" "
8 - Bra i betyg. 49 av 393 recensioner" "
6 - Okej i betyg. 71 av 393 recensioner" "
4 - Dåligt i betyg. 80 av 393 recensioner" "
2 - Väldigt dåligt i betyg. 145 av 393 recensioner" "

5,2/10

Renlighet

5,8/10

Personal och service

4,2/10

Bekvämligheter

4,8/10

Boendets skick och faciliteter

4,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Javier

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Property is not well maintained. Room has not light, bathroom door has a hole in it.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kierra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024

4/10 Dåligt

Tomisha

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

2/10 Väldigt dåligt

Confesor

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dirty
Bodde här 7 nätter i mars 2024

4/10 Dåligt

Luis

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Isaac

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

George

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jahmela

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The location
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Chelsi

Bodde här 1 natt i november 2023

6/10 Okej

Anthony

Affärsresenär
Gillade: Rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Oshane RediResponse Specialist 6 nov. 2023
Hello Anthony, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HUNTSVILLE AL and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 Väldigt dåligt

Dana

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Laura

Bodde här 1 natt i oktober 2023

6/10 Okej

ERIC

Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I enjoyed the convenience of the property. Upon check in the TV cut out within about 35 minutes. I reported the issue and a staff member worked on it. After a while it cut out again off and on randomly. I reported again. Upon leaving the following morning I advised the clerk. Friday night same issues with intermittent power. An owner advised me I was not the first to complain. It was exceptionally noisy with people coming and going during the night. Also, people were congregating in the halls. It was okay for the price.
Bodde här 2 nätter i september 2023

2/10 Väldigt dåligt

Felecia

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Don't stay here!!!
Bodde här 3 nätter i september 2023

2/10 Väldigt dåligt

Yolanda

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023

2/10 Väldigt dåligt

Charles, Texarkana

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The hotel had mold in the rooms. The hotel is in the process of remodeling their rooms but since we had a week to stay, they put us in the old rooms with mold. The front desk was upset with us for not being ok with it.
Bodde här 2 nätter i april 2023

4/10 Dåligt

Ronald

Affärsresenär
Gillade inte: Bekvämligheter och boendets skick och faciliteter
you said they had breakfast, they did NOT. Not very clean. Old sheets with holes in them.
Bodde här 2 nätter i april 2023

2/10 Väldigt dåligt

chad

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff had a note on the window that they would be back in an hour, like I was just supposed to wait a hour after a long trip for them. Then when they arrived he was extremely rude, to the point that after waiting an hour I just left and slept in my car.
Bodde här 1 natt i april 2023

2/10 Väldigt dåligt

Rashonda

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The rooms were nothing like advertised. They don't offer breakfast like it said. The rooms are very run down with light fixtures exposed. I couldn't answer wouldn't stay at that place.
Bodde här 1 natt i april 2023
Svar från Oniel Rediresponse Specialist 14 okt. 2023
Hi Rashonda,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Huntsville, AL. You indicated that you weren't satisfied with our hotel's upkeep, our apologies for any inconvenience. At RedRoof we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

2/10 Väldigt dåligt

Chip

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Don't recommend
Pictures are very deceiving. Hotel was very run down. Ice machine didn't work(the only 1 onsite). No phone, no coffee pot, no shampoo in room. Overall not a hotel i would recommend to anyone.
Bodde här 1 natt i mars 2023
Svar från OnielRediresponse Specialist 14 okt. 2023
Hi Chip,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Huntsville, AL. Please accept our most sincere apologies for any inconvenience caused by the room lacking supplies, the broken machine and other highlighted concerns. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I’ve shared your encounter with management.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Oniel Red Roof ManagementRediresponse Specialist

2/10 Väldigt dåligt

Ryan

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I don’t like to leave a bad review, but the building is dark gray very spooky, not the same as picture online. No breakfast when it says was included. Every where you look dirt stains and damage. People begging for money and the bed had a HUGE dent, I found out they new about. The worst I booked because of Wyndham, that’s the only reason.
Bodde här 1 natt i mars 2023

2/10 Väldigt dåligt

Margo

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was nasty. The rugs were dirty. The toilet wasn't clean and there were dead bugs all around the bed . DON'T COME HERE!!!!!
Bodde här 2 nätter i februari 2023

2/10 Väldigt dåligt

Jerry

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worst experience with a hotel/motel in my life.
Was terrible. Desk guy was friendly and fast checking in. The room was awe full! There were people with beer standing in stairs, the only way to your room. Unsavory looking people. My wife and kids were afraid to leave the room after we got in it. The room had naked wiring from the light fixtures hangin under them. 110volt. Pulling the bed covers back only to find all kinds of stuff/dirt /fuzz in the sheets you sleep between. I would’ve asked for my money back but was pre booked and new it wouldn’t happen.
Bodde här 1 natt i mars 2023
Svar från Oniel Rediresponse Specialist 14 okt. 2023
Hi Jerry,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Huntsville, AL. I'm pleased with real that you were satisfied with the service you received from our front desk staff, however, please accept our apologies for any inconvenience caused by the room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Never have I seen another thing so bad.
I did not stay....on the way up to my room the carpet looked like it had never been vaccumed, nor the stairs. When I open the door to the room ai could see the window, which had something oily all over it. Upon seeing that and the carpet, which also looked like it had never been touched, I chanched the sheets, they to had not been changed nor the cover had larger spots of dirt on it. The curtains were dirty, I then decided to check the bathroom, the tub was clean but the sink had cockroches alive in it, with I got my things and left. I told the staff about why I was leaving and he didn't seem to care one way or another.
Bodde här 1 natt i februari 2023
Svar från Oniel Rediresponse Specialist 14 okt. 2023
Hi Valued Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn Huntsville, AL. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described, please accept our most sincere apologies. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oniel Red Roof ManagementRediresponse Specialist

4/10 Dåligt

Christopher

Bodde här 1 natt i februari 2023

4/10 Dåligt

Matthew

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The staff was nice
Bodde här 3 nätter i februari 2023

2/10 Väldigt dåligt

Nathan

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just Horrible
Refrigerator didn't work, horrible stains on comforter, tv didn't work, and holes in the bathroom walls. By far, the worst hotl experience I have ever had.
Bodde här 1 natt i februari 2023
Svar från Oniel Rediresponse Specialist 14 okt. 2023
Hello Nathan,Thank you for taking the time to write a review of your stay at the Red Roof Inn Huntsville, AL. Please accept our most sincere apologies for any inconvenience caused by the fridge, Tv and all other highlighted issues. To uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

2/10 Väldigt dåligt

Antonio

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Front desk internt was down so I had to wait for 45minutes or more to get into my room that attendant was very rude rooms were filthy I have a video of roaches in the bathroom!
Bodde här 1 natt i februari 2023

8/10 Bra

Houston

Bodde här 1 natt i januari 2023

2/10 Väldigt dåligt

OSCAR

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022

4/10 Dåligt

Kenneth

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Hotel was dirty and run down. No breakfast at all, after listing advertised it. Bed was comfortable bathroom was fairly clean, everything else was not good.
Bodde här 1 natt i oktober 2022

2/10 Väldigt dåligt

Brandon

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2022
Svar från Oniel Rediresponse Specialist 14 okt. 2023
Hello Brandon,We are sorry you had a less than satisfactory experience, prompting your 2/10 rating, following your stay at the Red Roof Inn Huntsville, AL. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oniel Red Roof ManagementRediresponse Specialist

6/10 Okej

Katie, Sulphur

Reste med familjen
We stayed one night at this hotel last year on our way to Tennessee. The room was not very comfortable and the a/c didn't work. We will never stay here again.
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Samuel

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Avoid at all costs
This hotel is run-down, smelly, and dilapidated. There is a hole in the bathroom door, the bathtub is poorly installed, and the sink counter looks as if it could fall down at any moment. Until they renovate this location, avoid it at all costs. Also, the site claimed that they serve breakfast, but they have nothing.
Bodde här 1 natt i september 2022

2/10 Väldigt dåligt

Charles

Affärsresenär
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Not Good at All
The hotel was really run down. The room had torn sheets, a missing light bulb, and no toilet paper holder. While I had a non-smoking room and it was mostly free of smoke odor, the entire rest of the building reeked of smoke, from the lobby to the hallways. There were lots of people living there, and I don’t throw stones at those with money issues, but people working on their cars in the parking lot shouting obscenities at each other is not something I want when I’m in town for work. Next time, I’ll stick to my rule of not booking hotels with a number in the name.
Bodde här 2 nätter i augusti 2022

10/10 Fantastiskt

Jessica, Oceanside

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's a cheap decent hotel near the Von Braun Center. It's ok for a short stay.
Bodde här 2 nätter i augusti 2022

2/10 Väldigt dåligt

Amber

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
WORST HOTEL IN HUNTSVILLE
rudest family owned business… said i could book another night and then threatened to call the cops if i didn’t leave right at 11:00. took hours to even get a room there… wanted to book again and they were so rude and made me leave. so disappointed and disrespectful to me omg
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

Ramona

Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

aquanta

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trash!!!!!
That hotel needs to be torn down
Bodde här 2 nätter i juli 2022

8/10 Bra

Walter Scott

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Daniel

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Room was horrible smell and the toilet didn’t work
Bodde här 1 natt i juni 2022

2/10 Väldigt dåligt

Christopher

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only time you should stay here is if you’re a cheap prostitute, on the run from the law, or if it’s nearing the latest hours and you’re getting desperate for a place to stay. The place is filthy from top to bottom. Just walking into the stairwell to go up to the rooms, the floors are nasty and the whole place smells of cigarettes. Combine that with the rough crowd hanging around outside, in the door, on the stairs and in the hallway. I moved my car to right in front of the lobby so there was a better chance my car was on camera in the event someone broke into it. When we got into the room, the smell was even worse. “Amenities” if you can call them that are a bed, a broken chair in the corner, a microwave and fridge I didn’t open because of the way the rest of the room looks, and a lamp without a shade. No coffee pot, no little pad and pen… just a gross room and a thin, torn blanket. The linens were so dirty we flipped our pillowcases inside out, wore our full outfits to bed, and I slept with my hood up because I didn’t trust anything. In the morning, I got up to take a shower and found an open soap on the sink. One of the towels were dirty and the other, which was a bit cleaner, had a big tear in it. I went down to get more towels and was told the hotel was out of towels without even a courtesy glance and was handed to small bars of soap. The best part about the place is that they don’t lock the front doors so you can leave quickly.
Bodde här 1 natt i juni 2022

2/10 Väldigt dåligt

Rogelio

Bodde här 1 natt i juni 2022

4/10 Dåligt

Gregory

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Room was not very clean and the bed was broken.
Bodde här 1 natt i maj 2022

6/10 Okej

Deidra Q, Norfolk

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
The room wasn’t clean and the environment around the hotel made me feel uneasy and unsafe
Bodde här 1 natt i maj 2022

6/10 Okej

Lydia

Gillade: Personal och service
Gillade inte: Bekvämligheter
Due to having a prosthetic I am limited with walking and there wasn't an elevator for assistance. Also being a below the knee amputee I need an accessible bathroom with preferably a stool for ease of bathing. I had to get ingenious as to getting a bath. No breakfast offered and not very welcoming.
Bodde här 2 nätter i april 2022

2/10 Väldigt dåligt

Maurice

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i april 2022

2/10 Väldigt dåligt

Tyra

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
The carpet in the hall was filthy. We were on the 2nd floor. There were alot of people making noise. It smelled so bad like strong ethnic food was being cooked. The rooms carpet was filthy, stained and stuck to our feet. Cigarette burns were in the carpet and, on the bedding. The sheets were stained up. There were stains on the walls. I can't describe the smell. I have never stayed in a hotel so disgusting. We left the key in the room, got the heck out of there and got another hotel in town. Disgusting. Never stay here.
Bodde här 1 natt i mars 2022

2/10 Väldigt dåligt

Derrick

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Price gud facility dirty
Bodde här 1 natt i mars 2022

2/10 Väldigt dåligt

Karen

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
the plumbing was leaking (had a bucket under the sink) the furniture was old and the lamps looked like they founded them outside..... the carpet smelled molded all bad i was traveling thru and needed a little rest i got what i paid for i needed some changed back cause they really need to closed it down nasty just nasty
Bodde här 1 natt i mars 2022