2/10 Väldigt dåligt
Marina
17 sep. 2018
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The worst stay in my life! Never again!
The hotel is still under construction, the beach is under construction also, tracks working directly on the beach. No place to stay on the beach. The same situation with pool, overcrowded because of works on the beach.
The beach itself is very small and so far from the sea, you cannot even see the shoreline. You can swim only in some small “lake” with sea water, looks like soup from people and salty water, quite disgusting feeling. So, you can forget about swimming in the sea with clear water, no snorkeling of course, no beach. The phone in the room is not working in whole hotel. Hot water is not working also (!) we took hot shower just two days during all the week. The sheets was not changed also during all week. They are changing beach towels every day, BUT looks like they are not washing them even, just drying under the sun (!) , the smell and marks on towels. So, i saw many guests who was buying new beach towels for them self (me as well) from the shops nearby. Check in: when we made booking, we wrote, that we will need transfer from airport and early check in( 6 am). 3 month before trip. There was no answer. We tried to contact hotel to confirm our booking, no answer. Until we reached head office in Cairo. Only them confirmed our request. But when we reached hotel, they said that early check in cost 50$ and there is no free rooms now, only suites. And we need to pay more for it also!!!! So we paid for one more night, just to be able to sleep after 20 hours flight !!!
Marina
Bodde här 5 nätter i september 2018