Hotell nära Hwaseongs stadshus

“It is a nice hotel for a relaxing family stay. The facilities and amenities are well equipped, and everything is convenient to use. However, the staff members do not seem to be as thoroughly trained as you would expect at a luxury hotel. The service does not feel particularly polished or well standardized, and there seems to be a lack of clear guidelines for how staff should communicate with and respond to guests. Overall, the level of professionalism in guest service could be improved.”

“Always such a pleasure to stay here. The rooms are impeccably clean and the staff are so kind. Thank you!”

“Very good stay for the price. Located inside the fort. Great location!”

“The best hotel I ever stayed in. Everything in the hotel was packed with things Someone would need.”

“Clean and big room”

“객실이 훌륭함. 조식뷔페 장소가 협소하고 음식퀄리티 보통. 주차공간은 많으나 동선 불편. 오션뷰가 훌륭함.”

“コーヒーの機械の使い方が分からなかった時の、説明の話し方がキツい。性格だとおもいますが、女性であればもう少し柔らかく女性らしく話せないのか？安い値段なので仕方ないですが、日本のような丁寧な接客、気配り、目配り、心配りは期待しない方がよいと思います。”

“Looks new 15min walk from Suwon stn.”

“깨끗한 객실과 친절한 직원들이 인상적이며 넓은 주차장과 여름에 필수인 에어컨이 시원합니다. 주변에 음식점도 많아서 너무좋아요”

“침대가 푹신해서 호텔 데일리말고 딴데갔다가 부시럭 딱딱한 침대 겪고 다시 돌아옴..ㅠㅠ ”

“좋은 위치와 친절한 직원대응 및 주변 시설에 대한 편리함이 있어서 좋았습니다. 내부도 깨끗하고 좋았습니다.”

“객실 컨디션도 좋았어요 물품도 다 좋고 편히 쉬다왔어요”

“깨끗하고, 쾌적하고 만족했습니다. 침구류도 좋았습니다~~”

“スタッフさんが笑顔で親切です。”