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Recensioner av ITC Kohenur, a Luxury Collection Hotel, Hyderabad

5 out of 5
ITC Kohenur, a Luxury Collection Hotel, Hyderabad
Plot No.5, Hyderabad Knowledge City, Madhapur, Hyderabad, Telangana

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 115 av 181 recensioner" "
8 - Bra i betyg. 23 av 181 recensioner" "
6 - Okej i betyg. 22 av 181 recensioner" "
4 - Dåligt i betyg. 10 av 181 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 181 recensioner" "

9,4/10

Renlighet

8,4/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Suresh kumar

Bodde här 1 natt i mars 2024
Svar från General Manager 20 apr. 2024
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 Fantastiskt

Suresh kumar

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från General Manager 30 mars 2024
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

6/10 Okej

TUSHARKUM

Gillade: Personal och service
I paid for 32000 Indian rs per day the hardwood floor was crocked , while walking on the floor . I share this with reserve desk but they ignore my request and did not do anything.
Bodde här 4 nätter i mars 2024
Svar från General Manager 27 mars 2024
Dear Guest,Namaste!Thank you for visiting ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback with us and we deeply regret your disappointment during your recent visit. We will ensure that your feedback is taken up for further improvements and hope to bring you an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

6/10 Okej

narasimha sasank

Reste med familj och småbarn
Gillade: Renlighet
Gillade inte: Personal och service
The service was below par. In room dining options were limited and there wasn’t an easy way to directly order food from the restaurants at the hotel. In-room dining line wasn’t always available on first dial. We had an infant and the stewards delivering food weren’t courteous in closing the door and keeping the volume low. Silverware wasn’t brought at once. Laundry bags weren’t available in the room.
Bodde här 1 natt i januari 2024
Svar från General Manager 24 jan. 2024
Dear Guest,Namaste!Thank you for visiting ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback with us and we deeply regret your disappointment in our overall in-room dining services and the inconvenience faced due to noise disturbance. This certainly does not represent our usual standard of service and hospitality at ITC Kohenur.We will ensure that your feedback is taken up for further improvements and hope to bring you an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Jason

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från General Manager 20 jan. 2024
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 Fantastiskt

Sudhakar

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
staff are very helpful and respectful. i would like to thank them all.
Bodde här 3 nätter i december 2023
Svar från General Manager 27 dec. 2023
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 Fantastiskt

hafeez

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från General Manager 22 dec. 2023
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 Fantastiskt

Radha

Affärsresenär, Reste med familjen
Clean and friendly people
Bodde här 1 natt i december 2023
Svar från General Manager 18 dec. 2023
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

4/10 Dåligt

Husain

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
Noisy area , behind construction & front ( lake side horns !!!
Bodde här 1 natt i december 2023
Svar från General Manager 18 dec. 2023
Dear Guest,Namaste,I wish to thank you for choosing responsible luxury and staying with us at ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback. We sincerely regret the inconvenience caused by the noise disturbance, and our team has made a note of your feedback and insights.We hope to welcome you back again for an enhanced experience at ITC Kohenur. Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC KohenurA Luxury Collection Hotel,Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

4/10 Dåligt

Suki

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The property is pretty as is the reception area. However the staff are so laid back they are almost falling asleep. They are constantly together looking at mobiles instead of attending to guests.They do not understand hindi or english well. They got our food wrong twice. The bathroom smell was terrible. Bedding was not fresh, had to get someone to change at 10pm. Staff were knocking on my door at 12.10am, he came for a tip which is terrible. We checked out and were waiting to leave, asked for water as sister had temperature, got told had no water bottles which was a lie.. List goes on. No ATM for a 5* is terrible.
Bodde här 2 nätter i december 2023
Svar från General Manager 7 dec. 2023
Dear Guest,Namaste,I wish to thank you for choosing responsible luxury and staying with us at ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback.This is with regards to your reported experience. We sincerely regret the inconvenience caused to you, and our team has made a note of your feedback and insights. This certainly does not represent our usual standard of hospitality and service at ITC Kohenur. We will definitely ensure that corrective measures are underway to avoid a recurrence.We hope to welcome you back again for an enhanced experience at ITC Kohenur. Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC KohenurA Luxury Collection Hotel,Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

4/10 Dåligt

Gokul

Reste i grupp
Horrible experience with the spa staff.
Bodde här 3 nätter i november 2023
Svar från Jitendra Taak 28 nov. 2023
Dear Guest, Namaste, I wish to thank you for choosing responsible luxury and staying with us at ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback. We sincerely regret the inconvenience caused to you during your recent spa experience, and our team has made a note of your feedback and insights. This certainly does not represent our usual standard of hospitality and service at ITC Kohenur. We will definitely ensure that corrective measures are underway to avoid a recurrence. We hope to welcome you back for a better experience. Stay well and stay safe. Warm regards, Jitendra Taak General Manager ITC Kohenur A Luxury Collection Hotel, Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

10/10 Fantastiskt

Dinesh

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Jitendra Taak 20 nov. 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Jitendra Taak General Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Kalyan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2023
Svar från Shaariq Akhtar 31 juli 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

PRAVEEN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Food was not that great taste and very slow service
Bodde här 13 nätter i juni 2023
Svar från Shaariq Akhtar 21 juli 2023
Dear Guest, Namaste! Thank you for choosing one of ITC Hotel’s Leed Platinum certified hotels, ITC Kohenur. We would like to thank you for taking the time to share your valuable feedback with us. We have noted your concerns regarding your recent experience and we sincerely regret the inconvenience caused. I request you to kindly treat this instance as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Stefan

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Perfect business hotel
Very nice and big room, comfortable bed. The location is close to a commercial area and perfect for business with those companies. The breakfast is marvelous with huge variety if choices. I loved one breakfast staff who also worked in the Chinese restaurant. He went above and beyond to help me. The restaurants and rooftop bar were also nice.
Bodde här 3 nätter i juli 2023
Svar från Shaariq Akhtar 10 juli 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Kishore

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2023
Svar från Shaariq Akhtar 10 juli 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Sarada

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice property with beautiful view. Good restaurants and spa onsite.
Bodde här 2 nätter i juni 2023
Svar från Shaariq Akhtar 22 juni 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Sagar

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My stay at ITC Kohenur was wonderful. Staff are prompt, courteous, and kind. For example, Sanchari at the front desk provided excellent service. She made the check-in and check-out process smooth and pleasant. She has good communication skills and provided professional and high quality service.
Bodde här 1 natt i juni 2023
Svar från Shaariq Akhtar 20 juni 2023
Dear Guest,Namaste, We hope you are safe and are keeping well.It is an absolute delight to receive your feedback. I must thank you on behalf of the team member, you have taken the time out to recognize and to appreciate. Such encouraging feedback really motivates the team at ITC Kohenur to strive for more, every time.Thank you for choosing ITC Kohenur, a LEED Platinum certified hotel. We look forward to welcoming you back again very soon. Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Rajendra

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My family had an amazing experience at the hotel. The staff were courteous, rooms were clean, food was delicious and the overall experience was fantastic.
Bodde här 2 nätter i maj 2023
Svar från Shaariq Akhtar 18 juni 2023
Dear Guest,Namaste!It was a pleasure to have you at ITC Kohenur. Thank you so much for sharing your review with us and your warm words of appreciation.It is wonderful to know that you enjoyed the comfortable experience that we offer here through our personalized service.Looking forward to welcome you back soon and we thank you for choosing one of ITC Hotel’s LEED Platinum certified property.Warm Regards, Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Sai Kiran Raju

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023
Svar från Shaariq Akhtar 31 maj 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

manav

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
good service. Bishal and Manohar were really good.
Bodde här 4 nätter i maj 2023
Svar från Shaariq Akhtar 22 maj 2023
Dear Guest,Namaste!It is such a pleasure to read that our entire team took great care of you during your visit. I must thank you on behalf of the team members, such encouraging feedback really motivates the team at ITC Kohenur to strive for more, every time.I look forward to welcoming you back and thank you for choosing ITC Kohenur, a LEED Platinum certified hotel in Hyderabad.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

4/10 Dåligt

sai kumar

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Horrible in room service
Bodde här 1 natt i maj 2023
Svar från General Manager 15 maj 2023
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an elated experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq Akhtar, General ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Sander

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i april 2023
Svar från General Manager 16 maj 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Fantastiskt

Sriramani

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
One of the best customer service experience in Hyderabad. However staff in restaurant can do much better. I personally appreciate Sanchari for taking care with infectious smile every time I see her. Hotel itself is very grand and can't ask for more
Bodde här 1 natt i april 2023
Svar från General Manager 25 apr. 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Fantastiskt

Theresa

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service was amazing. They have a very attentive staff.
Bodde här 5 nätter i februari 2023
Svar från Shaariq Akhtar 6 mars 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Fantastiskt

Magaly

Bodde här 6 nätter i februari 2023
Svar från General Manager 25 mars 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Fantastiskt

PRAVEEN

Bodde här 2 nätter i februari 2023
Svar från Shaariq Akhtar 12 mars 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

VENKAT REDDY

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff
Bodde här 3 nätter i februari 2023
Svar från Shaariq Akhtar 10 feb. 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon and thank you for choosing responsible luxury at ITC Kohenur. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

8/10 Bra

Paiman

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2023
Svar från Shaariq Akhtar 6 feb. 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

8/10 Bra

avijit

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
I guess
Bodde här 1 natt i januari 2023
Svar från Shaariq Akhtar 29 jan. 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur HyderabadPlot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Fantastiskt

Peter

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2023
Svar från Shaariq Akhtar 24 jan. 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

8/10 Bra

Dimple

Svar från General Manager 15 maj 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

2/10 Väldigt dåligt

Vijaya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Svar från General Manager 15 maj 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

8/10 Bra

satya

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and well maintained. Need staffing improvement at dining places
Svar från Shaariq Akhtar 22 dec. 2022
Dear Guest, Namaste! Thank you for choosing to stay at one of ITC Hotel’s Leed Platinum certified hotels, ITC Kohenur. We would like to thank you for taking the time to share your valuable feedback with us. We have noted your concerns regarding your recent experience and we sincerely regret the inconvenience caused. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Aneal

Svar från General Manager 15 maj 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 Fantastiskt

Lakshmi

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Decor, food, places to relax at the property
Svar från Shaariq Akhtar 29 nov. 2022
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

8/10 Bra

Suryanarayana

Bodde här 1 natt i oktober 2022
Svar från Shaariq Akhtar 2 nov. 2022
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur HyderabadPlot No. 5, Survey No. 83/1Madhapur (Hitec City)

2/10 Väldigt dåligt

Kishore

Gillade: Boendets skick och faciliteter
Better service ?
Bodde här 1 natt i augusti 2022
Svar från Shaariq Akhtar 27 aug. 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an elated experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Prasuna

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel! Service has to improve.
Bodde här 1 natt i augusti 2022
Svar från Shaariq Akhtar 25 aug. 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an elated experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 Fantastiskt

Prasuna

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i augusti 2022
Svar från Shaariq Akhtar 23 aug. 2022
Dear Guest,Namaste!Thank you for sharing your valuable feedback!Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

4/10 Dåligt

Suneel

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2022
Svar från Shaariq Akhtar 11 aug. 2022
Dear Guest, Namaste! Thank You for sharing your valuable feedback with us. At the outset, I extend my sincere apology for your unsatisfactory experience at the property. I hope that you will give us another opportunity to serve you better. We will look forward to welcoming you back soon. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

2/10 Väldigt dåligt

Anil

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
overall unhappy due to below issues- Not Rate guaranteed Staff is so rude and not responsive Asked and called several times for utensils and no response. Washroom had a leak and no one responded. Unsafe- ppl are knocking the door overnight, staff called on the midnight.
Bodde här 1 natt i juli 2022
Svar från Shaariq Akhtar 20 juli 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. My team will ensure an elated experience upon your next visit. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

2/10 Väldigt dåligt

Anil

Reste med familj och småbarn
Gillade inte: Renlighet och personal och service
Purchased for certain amount and they charged for different amount. Everyday is a different charges were put up on me
Bodde här 4 nätter i juli 2022
Svar från Shaariq Akhtar 17 juli 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

6/10 Okej

rayasam

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Service is horribly slow everywhere especially in restaurants
Bodde här 3 nätter i juni 2022
Svar från Shaariq Akhtar 6 juli 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. My team will ensure an elated experience upon your next visit. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

10/10 Fantastiskt

Sathiya

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff etiquette and safety
Bodde här 5 nätter i juni 2022
Svar från Shaariq Akhtar 28 juni 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

6/10 Okej

syed

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Housekeeping service needs a lot of improvement. Requests take very long to deliver. There was no iron kept in the room and it took them 30 minutes to send, but not iron they sent a stand. Then again after five minutes they sent the iron. Door locks were not fixed properly. The room door was just opening by a push without the card itself. Not secure. Least expected from a property of this magnitude. The valet takes very long to bring the cars to the porch. All these services need serious attention as there are several other properties around with better services offered at almost half the price they charge.
Bodde här 2 nätter i maj 2022
Svar från Shaariq Akhtar 11 maj 2022
Dear Guest, Namaste! Thank You for sharing your valuable feedback with us. At the outset, I extend my sincere apology for your reported experience at the property. I assure you that we have addressed the same and necessary corrective measures followed on priority. I would also like to request you to treat this particular experience as an aberration, not reflective of our usual hospitality. It was indeed a pleasure to have you at ITC Kohenur and I sincerely hope that you will give us another opportunity to serve you better. We will look forward to welcoming you back soon. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

6/10 Okej

Chetan

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i april 2022
Svar från Shaariq Akhtar 4 maj 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

10/10 Fantastiskt

Varalakshmi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good time
Bodde här 1 natt i april 2022
Svar från Shaariq Akhtar 5 apr. 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

10/10 Fantastiskt

Ted, KENT

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
everything was top notch.
Bodde här 4 nätter i mars 2022
Svar från Shaariq Akhtar 30 mars 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

8/10 Bra

VIJAYABABU

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food quality needs a lot of improvement
Bodde här 4 nätter i mars 2022
Svar från Shaariq Akhtar 22 mars 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. My team will ensure an elated experience upon your next visit. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India