Hotell nära IMG Worlds of Adventure

“Facility and breakfast are excellent. Unfortunately, the service is a complete failure. A deposit of 1,000 AED was charged and, now 10 days after checkout, it has still not been refunded. I have spoken to the hotel by phone three times. Each call ends with being transferred between multiple departments, with no one taking ownership of the issue. Every time, a new explanation is given regarding the delay. During my first call last week, I was told the refund would take 4–5 days. Today, 10 days...

“X”

“Rooms and bathroom are are modern and big Breakfast is great All staff are very polite and helpful”

“Bra värde ligger lite off allting men ok shuttle service räddar upp det, bra service o generellt bra värde för pengarna”

“Allt var enastående ”

“All restaurants share the same kitchen except for breakfast buffet. The food is generally not very good and it can take a very long time for food to arrive. Two of my orders at the restaurants were forgotten but luckily not charged. Breakfast is ok but mostly lukewarm. Hot plates would be a nice touch for the hot dishes. There is an egg station where you can order, but it takes a very long time and is poorly organized. I never got any and gave eventually up. The hotel is ok but simply to...

“Var okej ”