Utomhuspool

Recensioner av Insotel Fenicia Prestige Suites & Spa

5 out of 5
Insotel Fenicia Prestige Suites & Spa
Calle Narcisos, Santa Eulalia del Rio, Ibiza

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 219 av 334 recensioner" "
8 - Bra i betyg. 95 av 334 recensioner" "
6 - Okej i betyg. 7 av 334 recensioner" "
4 - Dåligt i betyg. 6 av 334 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 334 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2019
Svar från General Manager 9 sep. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highley recommend
welcoming from the start arriving late around 1am ish. everything was lovely from staff to room to spa to food. great area, very close to town but also far enough away.
Bodde här 3 nätter i oktober 2023
Svar från Reception 18 okt. 2023
Dear Andrew, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay, and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, MariaReception Team

8/10 Bra

Jantje

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 9 nätter i september 2023
Svar från Reception 18 okt. 2023
Dear Jantje, Thank you for choosing "Insotel Fenicia Prestige Suites & Spa*****" for your stay in Ibiza and for this glowing comment about your stay with us! We are glad to see that you enjoyed your holiday with us! Our personnel are always ready to make your stay comfortable and pleasant, they do their best to ensure that our guests have an enjoyable time. We hope to see you next year for another great time! Kind regards, MariaReception Team

10/10 Fantastiskt

Indu

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel and service from staff
Bodde här 3 nätter i september 2023
Svar från Reception 18 okt. 2023
Dear Guest, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience, especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, MariaReception Team

10/10 Fantastiskt

Dean

Bodde här 7 nätter i september 2023
Svar från Reception 18 okt. 2023
Dear Mr. Dean, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience, especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, MariaReception Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome hotel in a fantastic location
Awesome hotel in a fantastic location
Bodde här 7 nätter i september 2023
Svar från Reception 18 okt. 2023
Dear Guest, Thank you for such a positive review on Expedia! We are glad to see that you liked every aspect of the Hotel, the details are highly taken into consideration with the only purpose of making our guests feel at home in luxury, elegant and well-equipped facilities.We would like to thank you for your kind comments about our dedicated staff, which will be passed on to them. We look forward to your next stay, when we will do our best for you to enjoy another wonderful experience. Kind regards, Maria Reception Team

10/10 Fantastiskt

Wayne

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i augusti 2023
Svar från Reception 18 okt. 2023
Dear Mr. Wayne, We appreciate the time you have taken to review our "Insotel Fenicia Prestige Suites & Spa*****". We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our team members were able to make your stay more enjoyable. We aim to provide a great stay for our guests, and we will continue to do so by making the most of customer feedback so we will certainly be taking your comments on board. Thank you for your kind comments, we hope to see you again soon. Kind regards, Maria Reception

8/10 Bra

Scott

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Nice location
Bodde här 7 nätter i augusti 2023
Svar från Guest Service Team 4 sep. 2023
Dear Mr. Scott, Thank you for sharing your impressions following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". Warm regards, Guest Service TeamInsotel Fenicia Prestige Suites & Spa*****

8/10 Bra

Amedeo Paolo

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Ottima struttura, personale molto cortese e attento alle esigenze del cliente. Ristorante ottimo sia per la colazione che per la cena con ampia varietà di cibo per tutti i gusti. Adatto anche ai vegetariani.
Bodde här 10 nätter i augusti 2023
Svar från Guest Service Team 31 aug. 2023
Gentilissimo Sig. Paolo, La ringraziamo per il tempo dedicato alla Sua recensione e per i Suoi commenti positivi. Siamo davvero felici di poter apprendere che avete trascorso un piacevole soggiorno. Il nostro obiettivo è quello di far sentire i nostri Ospiti come a casa ed è proprio per questo che ci dedichiamo alla cura di ogni particolare, partendo dall' accoglienza, la pulizia e tutti i servizi da noi offerti. E' con piacere che riscontriamo di essere riusciti a soddisfare le Sue esigenze. Con la speranza di poterLa ricevere nuovamente presso “Insotel Fenicia Prestige Suites & Spa*****", porgiamo cordiali saluti, Guest Service Team Insotel Fenicia Prestige Suites & Spa*****

8/10 Bra

Alexandre

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Guest Service Team 31 aug. 2023
Dear Guest, Thank you for sharing your impressions following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". Warm regards

10/10 Fantastiskt

Nassim

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i augusti 2023
Svar från Guest Service Team 24 aug. 2023
Dear Guest, Thank you for sharing your impressions following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". We hope to see you very soon. Warm regards, Guest Service TeamInsotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Asif

Bodde här 3 nätter i augusti 2023
Svar från Guest Service Team 23 aug. 2023
Dear Guest, Thank you for sharing your impressions following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". Warm regards, Guest Service Team

10/10 Fantastiskt

martin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great trip , staff were excellent.
Bodde här 5 nätter i augusti 2023
Svar från Guest Service Team 23 aug. 2023
Dear Guest, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, Guest Service Team

10/10 Fantastiskt

Karan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
Everything about this hotel was perfect. We stayed in a prestige room which was amazing. The staff were all friendly and helpful and the pool and spa were lovely.
Bodde här 3 nätter i augusti 2023
Svar från Guest Service Team 23 aug. 2023
Dear Guest, Thank you for such a positive review! We are glad to see that you liked every aspect of the Hotel, the details are highly taken into consideration with the only purpose of making our guests feel at home in luxury, elegant and well equipped facilities. We would like to thank you for your kind comments about our dedicated staff, which will be passed on to them. We look forward to your next stay, when we will do our best for you to enjoy another wonderful experience. Kind regards, Guest Service Team

8/10 Bra

Amanda Jane Lamb. Melanie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We have been twice to the hotel. Is easy parking easy access to most of the island of driving and the hotel is clean and comfortable
Bodde här 7 nätter i juli 2023
Svar från Reception 15 juli 2023
Dear Mrs. Lamb, We appreciate the time you have taken to review our "Insotel Fenicia Prestige Suites & Spa*****". We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our team members were able to make your stay more enjoyable. We aim to provide a great stay for our guests and we will continue to do so by making the most of customer feedback so we will certainly be taking your comments on board. Thank you for your kind comments, we hope to see you again soon. Kind regards, Guest Service TeamInsotel Fenicia Prestige & Spa *****

8/10 Bra

glen

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Relaxing Ibiza Break with Friends
Nice holiday in Ibiza, hotel is beautiful but a little tired in places. Not expecting to fight for sun beds when you have the Presidential Suite (cold shower too). Pool service was not great but hotel very clean.
Bodde här 7 nätter i juni 2023
Svar från Reception 10 juli 2023
Dear Mr. White,we would like to thank you for your words after your stay with us. We aim to provide a great stay for our guests and we will continue to do so by making the most of customer feedback so we will certainly be taking your comments on board. Thank you and we hope to see you in the near future.Kind regards,Guest Service TeamInsotel Fenicia Prestige & Spa *****

8/10 Bra

Debbie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juni 2023
Svar från Reception 15 juli 2023
Dear Debbie, We appreciate the time you have taken to review our "Insotel Fenicia Prestige Suites & Spa*****". We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our team members were able to make your stay more enjoyable. We aim to provide a great stay for our guests and we will continue to do so by making the most of customer feedback so we will certainly be taking your comments on board. Thank you for your kind comments, we hope to see you again soon. Kind regards, Guest Service TeamInsotel Fenicia Prestige & Spa *****

10/10 Fantastiskt

Paul

Bodde här 5 nätter i maj 2023
Svar från Delia 31 maj 2023
Muchas gracias por la puntuación. Esperamos verle pronto! Saludos,

10/10 Fantastiskt

Maryam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023
Svar från Reception 22 maj 2023
Dear Maryam,thank you very much for staying with us.We hope to see you in the near future.Kind regards,Maria

10/10 Fantastiskt

Erik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i april 2023
Svar från Reception 22 maj 2023
Dear Mr. Erik,thank you very much for staying with us.I hope you had a safe journey home.We will be more than happy to see you again in our hotel.Kind regards,Maria

10/10 Fantastiskt

Philipp

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bis auf den Fitnesss-Room (3 von 7 Geräten defekt/ausserbetrieb) haben wir nicht zu bemängeln und haben einen fantastischen Aufenthalt erlebt. Food, Servive, Atmosphere, usw. alles TOP.
Bodde här 4 nätter i september 2022

4/10 Dåligt

Xenia

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Hatten uns den Urlaub in diesem Hotel anders vorgestellt. Für uns ist das kein 5 Sterne Hotel. Die Zimmer müssen dringend sehr dringend renoviert und auf den neuesten stand gebracht werden alle Armaturen wie nicht richtig funktionierende Duschen, Whirlpools (Hatten ein Zimmer mit einem gebucht und konnten diesen nicht nutzen weil er sehr große Mängel aufwies kaputte Düse da wo Licht war alles rausgerissen unter dem Whirlpool haben sich Biene oder Wespen bin kein Experte ein zuhause errichtet) Reinigung oder Ersetzung der Klimaanlage (roch modrig wenn man diese angeschaltet hat) die Liste ist fast zu lang mit den Mängeln. Die Liegen am Pool sind nicht genug ein richtiger Kampf um Platzbesetzung (mit dem Moto wer zuerst da ist). Dieses Hotel ist nicht direkt am Strand sondern ca.10min davon entfernt (der Strand ist sehr schön mit sehr vielen Bars, Liegen gegen Aufpreis aber erträglich).
Bodde här 4 nätter i augusti 2022

10/10 Fantastiskt

Anton

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2022
Svar från RM 9 aug. 2022
Thanks!

10/10 Fantastiskt

Alejandro, Cos Cob

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great infra, very kind people.
Bodde här 2 nätter i juli 2022
Svar från Néstor Tur Hotel Manager Insotel Fenicia Prestige 3 aug. 2022
Estimado Alejandro, Quiero agradecerle que haya compartido su opinión en referencia a su estancia en "Insotel Fenicia Prestige Suites & Spa*****. Nos complace que su experiencia con nosotros haya sido de su agrado y que haya disfrutado de las instalaciones del Hotel. Esperamos volver a recibirle muy pronto. Atentamente, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

CESARIO ANDRE

Bodde här 2 nätter i juli 2022
Svar från Néstor Tur Hotel Manager Insotel Fenicia Prestige 3 aug. 2022
Estimado Cliente, Quiero agradecerle que haya compartido su opinión en referencia a su estancia en "Insotel Fenicia Prestige Suites & Spa*****. Nos complace que su experiencia con nosotros haya sido de su agrado y que haya disfrutado de las instalaciones del Hotel. Esperamos volver a recibirle muy pronto. Atentamente, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel good facilities great spa all very clean. Food ok but i felt very corporate, we did eat out quite a bit, breakfasts were good. Only food options in hotel were pool side and buffet restaurant in our stay. Internet very strong . great staff very helpful and caring Nearest mini market is over the bridge. Centre of town 10 minute wander along the front.
Bodde här 10 nätter i maj 2022
Svar från Néstor Tur 13 juni 2022
Dear Stephen, Thank you for choosing "Insotel Fenicia Prestige Suites & Spa*****" for your stay in Ibiza and for this comment about your stay with us! We are glad to see that you enjoyed your holiday with us! Our personnel is always ready to make your stay comfortable and pleasant, they do their best to ensure that our guests have a really enjoyable time. We hope to see you next year for another great time! Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

6/10 Okej

Rachel

Gillade inte: Renlighet
The hotel is still nice looking but not really the 5 star standard you’d expect (and which you pay through the nose for). There were obvious areas of wear & tear and unfixed damage around the hotel and particularly in our room. Some of the staff were very friendly but others (particularly in the pool bar) were not terribly friendly or welcoming. Room service was expensive, uninspired and unavailable during certain times (we were told there was no way to get breakfast in the restaurant or our room before 8am on the day of our departure because it was Sunday). The housekeeping service was sloppy, with replacement towels and hand soap forgotten and dirty cups and glasses merely rinsed in the sink. I completely sympathise with the issues caused by the pandemic but standards have definitely slipped and they need to buck their ideas up if they’re going to continue to charge those prices.
Bodde här 7 nätter i oktober 2021
Svar från Néstor Tur Hotel Manager 14 okt. 2021
Dear Guest, Thank you for sharing your impressions following your recent stay at “Insotel Fenicia Prestige Suites & Spa*****”. We will certainly be taking your comments on board. We have noted your feedback should you consider returning to the hotel in the future. We sincerely hope to have the opportunity to welcome you back to the hotel. Warm regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Tom

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Lovely hotel with lovely decor, wonderful spa & friendly staff who will do anything to help. Good selection at breakfast, all tasted great. Rooms generally clean but a little tired in some places - also no complimentary water or tea/coffee facilities in the room. Communal areas lacked atmosphere with no music around the pool/in bar areas which made it seem quite lifeless at night. Great variety of bars and restaurants near by though in the town. Overall, probably would say it’s a very good 4* hotel, rather than a 5* but had a great stay and would return.
Bodde här 4 nätter i september 2021
Svar från Néstor Tur Hotel Manager 14 okt. 2021
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Marco

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Zimmer mit eigenem Dach und Whirlpool
Das Zimmer ist hochwertig, echtes 5*-Feeling. Der Whirlpool auf dem eigenen Dach war toll. Die Aufmerksamkeiten des Hotels (Cava und Pralinen) haben wir sehr geschätzt.
Bodde här 2 nätter i juli 2021
Svar från Néstor Tur Hotel Manager Insotel Fenicia Prestige 14 sep. 2021
Liebe Gäste, Wir bedanken uns dass Sie dass Insotel Fenicia Prestige Suites & SPA ausgewählt haben um Ihren Urlaub zu verbringen. Wir freuen uns dass Sie bei Ihrem Aufenthalt vollständig zufrieden wahren und bedanken uns sehr dass Sie Ihre Hotelerfahrung mit anderen Zukünftigen Hotelkunden mitteilen im Expedia. Ihre Kommentare sind ganz wichtig für uns um unsere Leistungen Tag zu Tag verbessern. Mit freundlichen Grüßen, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

2/10 Väldigt dåligt

REHAM

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This can’t be 5 star hotel. The furniture is too old. Broken door. Poor amenities. Smelly corridors and towels. No coffee machine in room. Mini bar left empty and you have to ask to be filled! Hotel gym closed on Monday! Room service unavailable after 11 pm! I would never recommend this hotel unless they change the rating to max 3 stars and the price accordingly.
Bodde här 7 nätter i augusti 2021
Svar från Néstor Tur Hotel Manager Insotel Fenicia Prestige 14 sep. 2021
Dear Guest, Thank you for taking the time to write a review about your stay in our "Insotel Fenicia Prestige Suites & Spa*****”. We regret to know that we have not fulfilled your expectations during your visit. Please be certain that we have taken your observations seriously that we value your suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. We are working on a daily basis to exceed our guest’s expectations and hope to have the opportunity to host you again in the near future to offer you a remarkable stay. Best Regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Andrew

Bodde här 6 nätter i augusti 2021

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
L’hôtel est d’une propreté irréprochable Par contre nous avions payé pour une suite prestige de 80 m2 et nous avions été déclassés Avec une suite simple de 49 m2
Bodde här 1 natt i juli 2021
Svar från Néstor Tur Hotel Manager Insotel Fenicia Prestige 14 sep. 2021
Cher Client, Nous sommes sincèrement navrés à la lecture de votre commentaire et profondément désolés que votre expérience au "Insotel Fenicia Prestige Suites & Spa*****" n’ait pas été à la hauteur de vos attentes et de nos exigences. Nous vous remercions de nous avoir fait part de vos impressions, nous permettant ainsi d’identifier et de corriger des imperfections qui méritent notre attention. J’espère avoir le grand plaisir de vous accueillir très bientôt de retour parmi nous et de pouvoir faire votre connaissance à cette occasion. Meilleures salutations, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It was good for the money you pay. Better than I expected.
Bodde här 7 nätter i juli 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed at this hotel several times and cannot rate it highly enough. Beautiful grounds, excellent service and food and great walking distance to the amenities of Santa Eularia.
Bodde här 3 nätter i juli 2021

6/10 Okej

Johan

Gillade: Renlighet och rummets bekvämlighet
4 star hotel standards
The Hotel is reasonable nice but unfortunately is lacking in some qualities that ever 5 star hotel should have. The staff was overall very friendly but too few to properly manage a hotel this size. The room was quite basic and spartanly furnished with a very small and a sofa. Unfortunately they forgot to refills the shampoo prior to our arrival , which was a bit of a nuisance. They also charged us 6 euros for each 500ml bottle of water. All that being said , it is still qiute a nice hotel and I can see older or middle aged couples enjoying it a lot as it seems very child friendly and family oriented.
Bodde här 3 nätter i juni 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
accueil , disponibilité , gentillesse du personnel , les restaurants , le petit déjeuner , l'emplacement de l'hôtel , tout est parfait , je vais reserver en Mai 2020
Bodde här 3 nätter i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
October 2019 visit so hotel quiet but excellent amenities and staff very helpful. Thunderstorms forecast for a couple of days caused a lot of the outside areas to be closed down perhaps too soon
Bodde här 7 nätter i oktober 2019
Svar från Néstor Tur 19 nov. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Candice

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was amazing!
Bodde här 1 natt i oktober 2019
Svar från Hotel Manager 20 okt. 2019
Dear Candice, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wir haben uns rundum wohl gefühlt im Hotel. Der Kindergarten war zusätzlich ein Mega plus. Ganz ganz toll alles. Und alle Mitarbeiter super lieb. Besonders auch zu unserer kleinen Tochter. ❤️ Daumen hoch.
Bodde här 7 nätter i oktober 2019
Svar från Hotel Manager 22 okt. 2019
Liebe Gäste, Wir bedanken uns dass Sie dass "Insotel Fenicia Prestige Suites & Spa*****" ausgewählt haben um Ihren Urlaub zu verbringen. Ihre Kommentare sind ganz wichtig für uns um unsere Leistungen Tag zu Tag verbessern. Mit freundlichen Grüßen, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
2 jours avant votre départ le personnel nous a snobés au petit déjeuner, personne ne venait nous proposer des boissons, pas de bonjour, pas même un regard ... alors que des gens arrivaient après nous et étaient pris en charge de suite, avec u sourire!! Est ce de la discrimination parce que nous étions français? Parce que notre tenue n étaient pas à leur goûts De plus la piscine est extrêmement froide, nous n avons même pas pu en profiter. Vraiment très déçus de leurs comportements Aucun effort pour parler française
Bodde här 6 nätter i oktober 2019
Svar från Hotel Manager 15 okt. 2019
Cher Client, Nous sommes sincèrement navrés à la lecture de votre commentaire et profondément désolés que votre expérience au "Insotel Fenicia Prestige Suites & Spa*****" n’ait pas été à la hauteur de vos attentes et de nos exigences. Nous vous remercions de nous avoir fait part de vos impressions, nous permettant ainsi d’identifier et de corriger des imperfections qui méritent notre attention. J’espère avoir le grand plaisir de vous accueillir très bientôt de retour parmi nous et de pouvoir faire votre connaissance à cette occasion. Meilleures salutations, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2019
Svar från Hotel Manager 7 okt. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i september 2019
Svar från Hotel Manager 4 okt. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
position and staff were excellent ! although could have benefited by tea and coffee making facilities in the room !
Bodde här 7 nätter i september 2019
Svar från Hotel Manager 26 sep. 2019
Dear Guest, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

8/10 Bra

Verifierad resenär

Bodde här 6 nätter i september 2019
Svar från Hotel Manager 22 sep. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was really Beautiful Hotel, really good staff.
Bodde här 7 nätter i september 2019
Svar från Hotel Manager 17 sep. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

8/10 Bra

Verifierad resenär

Bodde här 7 nätter i september 2019
Svar från Hotel Manager 16 sep. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Gillian

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Relaxing holiday
Very relaxing stay. Hotel is set in lovely gardens with great pool and plenty of sun loungers and umbrellas. Very clean, friendly staff and great breakfast. Also only 2 minute walk to the promenade with beach, bars and restaurants.
Bodde här 7 nätter i augusti 2019
Svar från Hotel Manager 10 sep. 2019
Dear Gillian, Thank you for choosing "Insotel Fenicia Prestige Suites & Spa*****" for your stay in Ibiza and for this glowing comment about your stay with us! We are glad to see that you enjoyed your holiday with us! Our personnel is always ready to make your stay comfortable and pleasant, they do their best to ensure that our guests have a really enjoyable time. We hope to see you next year for another great time! Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We thought the hotel was very well maintained and the staff were always attentive with a smile.
Bodde här 7 nätter i augusti 2019
Svar från Hotel Manager 9 sep. 2019
Dear Guest, Thank you for such a positive review on Expedia! We are glad to see that you liked every aspect of the Hotel, the details are highly taken into consideration with the only purpose of making our guests feel at home in luxury, elegant and well equipped facilities. We would like to thank you for your kind comments about our dedicated staff, which will be passed on to them. We look forward to your next stay, when we will do our best for you to enjoy another wonderful experience. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Large spacious rooms, attentive staff, quiet and private
Bodde här 7 nätter i augusti 2019
Svar från Hotel Manager 9 sep. 2019
Dear Guest, Thank you for choosing "Insotel Fenicia Prestige Suites & Spa*****" for your stay in Ibiza and for this glowing comment about your stay with us! We are glad to see that you enjoyed your holiday with us! Our personnel is always ready to make your stay comfortable and pleasant, they do their best to ensure that our guests have a really enjoyable time. We hope to see you next year for another great time! Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****