Hotell nära Ida Dennie Willis Museum of Miniatures

“Heart of downtown walking distance to Cains ballroom. Cool area”

“Great stay”

“Great stay, nice area with several restaurants and bars. ”

“Hotel was full and no maintenance on staff or available- we were just told “sorry” about a toilet that didn’t work. Stopped serving /restocking breakfast 45 min before people were told at check in it would end.”

“What you would expect from a four star hotel, friendly staff. Good environment and great location to get whatever you need in downtown.”

“When booking, we clearly stated we needed a room for 3 individuals so we would be using the fold out sleeper sofa. No bedding or pillows were in the room, we asked the front desk and the provided us with blankets but no pillows. It seemed to be a common issue, as numerous visitors had the same issue asking for the same items. Went down later to get pillows, and no one as at the front desk and there was a significant line of customers needing something. I gave up and just went back to the...

“1. Check in was smooth. 2. The description for the bar/restaurant was misleading. It was a small bistro that had wasn't open at most of our wknd stay. 3. Not much to choose from for breakfast. Just burrito, breakfast bowl, or breakfast bagle with bacon, which was made to order. 4. Housekeeping never came to clean room. We had to call front desk each day for towels/wash clothes 5. Valet was $30/day but only operates from 6AM to 12AM. If u move your car after those after hours, u would have to...

“Room was clean and nice. Easy parking. No problems.”

“I was able to book a room with 2 beds and when I arrived they said they were out and gave a one bed room”

“Many things about the property were not as promised. For example, the ice machine and washing machine did not work at all. Communication with the host was opaque. They sent all Expedia messages as attachments. The checkout instructions were inaccurate. I brought all issues to attention of the host but they never resolved any of them.”

“Website needs to be updated. I booked this for the restaurant, spa, and couples massage - also because it was historic. When we arrived, we discovered there was no restaurant, no spa, and no massage. ☹️ The bar was teeny tiny, but the bartender was great! The hotel was in pretty good shape for being 100 yrs old!”