Familjehotell i Ignacio

“The property is beautiful and they have great amenities but the staff at the Players Club and the restaurant were just plain rude. The grill staff hostess wouldn’t even come by to seat us. It was only 8 pm and they posted open until 10! They just would look then turn away. We left because no one would seat us. Then the girls at the cafe barely responded to questions. Food was premade so the sandwich was soggy and the bun tough yet wet. The guy working the players club was just sarcastic and...

“A good stay for a night or two, classic Motel-style. ”

“Fantastic help by the girl in the reception with planning our road trip going west from Durango. She spent a lot of time (when no other customers needed help) coming with advices on how to visit Grand Canyon, come up with more recommendations and plan our trip time wise. Very charming hotel. Simple but clean and nice rooms.”

“Rooms were clean and spacious. Only complaint was lack of fresh box of Kleenex. Outstanding breakfast bar, but could have used more help in refilling food containers. Crowd was quite large due to holiday weekend and it was challenging trying to serve the large and hungry crowd. All in all, breakfast was delicious and varied. Overall stay was great.”

“Room still wasn’t ready when we tried to check in at 5. The waitress was horrible at her job. They charge for parking which is ridiculous considering how much money it costs to even stay there. The breakfast you have to pay extra for was gross.”

“This is an older hotel but had been updated nicely. Our room was clean and spacious, bed was comfortable. Hotel location is convenient to most things, including the historic area. Breakfast was good, the chef was friendly, and was around and attentive to keeping the food replenished. He interacted with the guests, making suggestions for things to do in the area. All of the staff we saw were friendly.”