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Recensioner av Richmonde Hotel Iloilo

4 out of 5
Richmonde Hotel Iloilo
Megaworld Blvd cor Enterprise Rd, Iloilo Business Park, Mandurriao, Iloilo

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 191 av 288 recensioner" "
8 - Bra i betyg. 77 av 288 recensioner" "
6 - Okej i betyg. 16 av 288 recensioner" "
4 - Dåligt i betyg. 2 av 288 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 288 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jan

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Henry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was clean and the staff was very polite, professional and courteous to our needs. The breakfast buffet was good. There was an adequate amount of choices. We had 2 rooms and they were both clean and spacious. The only thing I would mention is around the pool area. It needed some upkeep in the tiles if the pool and with the heat the addition of some umbrellas for shade would have been greatly appreciated. The location was great as it was close to the festival walk with a lot of shops and dining options. Overall it was a very good hotel about 30 mins from the airport. I would definitely stay there again.
Bodde här 3 nätter i maj 2024
Svar från Natalie Lim General Manager 21 maj 2024
Dear Henry,Thank you for the wonderful review. We are glad that you loved the service of our staff. We will take note your concern and we look forward to welcoming you back.

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall we had an amazing stay for 10 Days at Richmonde Hotel
Bodde här 9 nätter i februari 2024

10/10 Fantastiskt

aida

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Natalie Lim General Manager 19 feb. 2024
Thank you for the perfect 5, Aida! We look forward to having you back.

10/10 Fantastiskt

Derrek

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to mall and amenities
Bodde här 2 nätter i januari 2024
Svar från Natalie Lim General Manager 19 feb. 2024
Dear Derrek,Thank you for the perfect score! We can't wait to welcoming you back.

10/10 Fantastiskt

Jennifer

Bodde här 2 nätter i januari 2024

8/10 Bra

Cesar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location is good very convenient.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

RONNIE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 9 nätter i december 2023

8/10 Bra

Mark

Not quite the 5*
The hotel is very nice, lobby, room, bed pillows & sheets. All the staff are very helpful & friendly. location is convenient to everything to see in the city, festival walk, restaurants & mega world is walkable distance. I would have given them 5 * but the water in the swimming pool looks murky or dirty, stayed for 3 nights, did not go swimming.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Nicolas

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Alex

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A place to stay while in Iloilo City
Richmonde has maintained its excellence in service, hospitality and quality. Thanks to their wonderful courteous, polite and efficient Staff. We always love staying here. The convenience of being able to get around the nearby mall, attractions and restaurants is a big plus.
Bodde här 1 natt i november 2023
Svar från Natalie Lim General Manager 13 nov. 2023
Dear Alex,Thank your for the perfect score. We are glad that you enjoyed your stay with us and part of that was the excellent service of our staff. We look forward to welcoming you back.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Happy
I am happy overall with my stay
Bodde här 1 natt i oktober 2023
Svar från Natalie Lim General Manager 7 nov. 2023
Thank you for the perfect 10! We look forward to having you back.Sincerely yours,

10/10 Fantastiskt

Jeffery

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Natalie Lim General Manager 7 nov. 2023
Thank you for the perfect score, Jeffery! We can't wait to having you back.Sincerely yours,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best staff, great view, good food, excellent location.
Bodde här 1 natt i oktober 2023
Svar från Natalie Lim 7 nov. 2023
Thank you for the perfect score! We are glad that you had an enjoyable stay with us and part of that was the excellent service of our staff. We look forward to having you back.Sincerely yours,

10/10 Fantastiskt

ramella

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från Natalie Lim General Manager 7 nov. 2023
Thank you for the perfect 5, Ramella! We can't wait to welcoming you back.Sincerely yours,

8/10 Bra

Heather

Affärsresenär
Bodde här 6 nätter i september 2023

8/10 Bra

Michael

Bodde här 1 natt i maj 2023
Svar från Natalie Lim 23 juni 2023
Dear Michael,Thank you for taking the time to review our property. We look forward to having you back.

10/10 Fantastiskt

Luis

Bodde här 2 nätter i juni 2023
Svar från Natalie Lim 23 juni 2023
Thank you for the perfect 10, Luis! We look forward to having you back.

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Simply the best hotel I have ever stayed at. It’s a beautiful building inside and out. Easily walkable to the excellent malls like SM and festive walk along with lots of great eateries. The staff are lovely too. So kind and polite and would do anything for you. Thanks for making our stay special!
Bodde här 13 nätter i maj 2023
Svar från Natalie Lim 31 maj 2023
Dear Mark,Thank you for the perfect 5! We are glad that you had a wonderful stay with us and part of that was the excellent service of our staff. We can't wait to have you back.

8/10 Bra

MERIAM

Bodde här 3 nätter i april 2023

8/10 Bra

MERIAM

Reste med sin partner
Gillade: Renlighet och personal och service
Great place to stay but should expand their dining area. Too many guests, limited dining area but food is great. I will rate this hotel 4.7 out of 5.
Bodde här 1 natt i april 2023
Svar från Natalie Lim 31 maj 2023
Dear Meriam,Thank you for taking the time to review our property. We are glad that you enjoyed our food despite the limited space. We look forward to welcoming you back.

10/10 Fantastiskt

Edgardo

Bodde här 1 natt i april 2023
Svar från Natalie Lim 2 maj 2023
Dear Edgardo,Thank you for the perfect 10! We look forward to welcoming you back to Richmonde Hotel Iloilo.Sincerely yours,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Natalie Lim 2 maj 2023
Thank you for the perfect score! We can't wait to have you back.

10/10 Fantastiskt

Eli James

Bodde här 1 natt i april 2023
Svar från Natalie Lim 2 maj 2023
Dear Eli,Thank you for giving us a perfect score. We are glad that you enjoyed your time with us. We can't wait to welcoming you back.

10/10 Fantastiskt

Marcelina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very pleasant and obliging. Notice of maintenance very timely. Pool and Gym very clean and tidy. I will stay here again.
Bodde här 10 nätter i mars 2023
Svar från Natalie Lim 2 maj 2023
Dear Marcelina,Thank you for the perfect 5. We are glad that you had a wonderful time with us and part of that was the excellent service of our staff. We look forward to having you back.

10/10 Fantastiskt

Alma

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Diane Grace

Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Rogelio

Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

aida

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing weekend stay.
My 1 night stay was amazing. First, the staff were very professional and courteous, from the entry to reception to pool staff, housekeeping and room service. We were accommodated for early checked in and able to leave our bags after check out. The best was the room service massage. Took all my knots and pain. Those ladies were amazing. We love the pool too. Well managed hotel.
Bodde här 1 natt i mars 2023

8/10 Bra

Cherry

Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Myrlen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel staffs are polite and effecient. Room is clean and spacious. Highly recommended.
Bodde här 1 natt i januari 2023

8/10 Bra

Eva

Bodde här 1 natt i januari 2023
Svar från Natalie Lim 24 jan. 2023
Dear Eva,Thank you for taking the time to review our property. We look forward to having you back.

10/10 Fantastiskt

Anneline Kriel, Hertfordshire

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Good location. Nice spread of breakfast. The staff are nice and very attentive. Room is quite big.
Svar från Natalie Lim 24 jan. 2023
Dear Anneline,Thank you for the perfect score! We are glad that you enjoyed your stay with us and part of that was the service of our staff. We look forward to having you back.

10/10 Fantastiskt

MARIA MI VIDA

Bodde här 4 nätter i december 2022

2/10 Väldigt dåligt

Malva

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
You can’t take bfast buffet if you’re not dressed up (Went with shorts/t shirts and hotel slipper and i was asked to change)

8/10 Bra

Hamish

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was more than adequate, the staff were very friendly and helpful, we stayed here 6 years ago when it was brand now, it is showing signs of not ageing well. Cook to order omelettes for breakfast were good and the only thing remotely “western”. All in all a good stay for a week for the price… $660 for a nice room with king bed so big enough for me my wife and kid. Good value. The surrounding area has come along in leaps and bounds and is a very modern, very up market shopping area with plenty of eating options. Would stay again
Bodde här 6 nätter i december 2022
Svar från Natalie Lim 14 dec. 2022
Dear Hamish,Thank you for taking the time to review our property. We are glad that you and your family had a comfortable stay with us. We already have plans in the pipeline to better improve our facilities and you will be seeing this on your next stay. We can't wait to have you back!

8/10 Bra

Barbette

Bodde här 1 natt i december 2022

8/10 Bra

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i november 2022

8/10 Bra

PHILIP

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were fantastic on reception, always recognising you when you enter or pass reception
Bodde här 2 nätter i oktober 2022
Svar från Natalie Lim 3 nov. 2022
Dear Philip,Thank you for taking the time to review our property. We are happy that you enjoyed your stay with us and part of that was the courteousness of our staff. We look forward to having you back.

6/10 Okej

EDWIN, Calgary

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Check in time is 2pm but I waited till 4pm since they are still cleaning the room. When we enter the room the smell is not good (aged smell). Wifi username and pswd incorrect. It’s not a flawless check-in. But the hotel staff are very accommodating.
Bodde här 1 natt i oktober 2022
Svar från Natalie Lim 25 okt. 2022
Dear Edwin,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured, I will coordinate these challenges to our housekeeping and front office team. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to having you back.

10/10 Fantastiskt

Carmen

Bodde här 1 natt i september 2022
Svar från Natalie Lim 25 okt. 2022
Dear Carmen,Thank you for the perfect score! We look forward to having you back.

10/10 Fantastiskt

Ma Gisella

Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Mary

Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Michael

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We found it as a euphoric experience that took away all of our stress from the pandemic. We especially appreciated the ambience of the room, the cordialness of the staff and the overall cleanliness of our accommodation. This trip of happy memories will be forever held in fondness as we enthusiastically recommend Richmonde Hotel to our friends and family.
Bodde här 2 nätter i maj 2022

10/10 Fantastiskt

Louis-Jerome

Bodde här 4 nätter i maj 2022

10/10 Fantastiskt

JUHYUN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Easy access to mall and food st., friendly staffs
Easy access to Mall and Food street as located just accross the hotel in 5 min walk. Friendly staffs and tasty breakfast.
Bodde här 2 nätter i mars 2022

10/10 Fantastiskt

Angelic

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Natalie U. Lim 24 mars 2022
Hi Angelic! Thank you for the perfect 5 rating. We are honored that you enjoyed your whole stay with us especially the cleanliness of the facilities, comfort of the room, and the excellent service of our staff. We look forward to welcoming you back for another relaxing trip. :)

8/10 Bra

PENNY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2022
Svar från Natalie U. Lim 24 mars 2022
Hi Penny! Thank you for your rating. We are happy to know that you liked the cleanliness of the facilities, comfort of the room, and the excellent service of our staff. We look forward to welcoming you back for another relaxing trip.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021