Balkongutsikt

Recensioner av Radisson Suite Hotel Oceanfront

3.5 out of 5
Radisson Suite Hotel Oceanfront
3101 N Highway A1A, Indialantic, FL

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 485 av 1006 recensioner" "
8 - Bra i betyg. 278 av 1006 recensioner" "
6 - Okej i betyg. 121 av 1006 recensioner" "
4 - Dåligt i betyg. 56 av 1006 recensioner" "
2 - Väldigt dåligt i betyg. 66 av 1006 recensioner" "

8,4/10

Renlighet

9,0/10

Personal och service

7,6/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Tom

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2022

8/10 Bra

LUIS

chair on the beach
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Misty

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was amazing. The view was spectacular. I was a little disappointed because the balconies have been closed for repair, but it was so awesome we plan on coming back again for sure.
Bodde här 2 nätter i april 2024

6/10 Okej

Valerio, Cape Coral

Reste i grupp
Gillade: Renlighet
Gillade inte: Bekvämligheter
The hotel IS good. The rooms are spectacular but don't be fooled, all the rooms have the doors leading to the balcony closed, they cannot be opened. The hotel has only one place where you can eat something and with quite high prices. In my opinion, it is not worth an escape to Cocoa Beach. You will not be able to enjoy the beach. It has exhilarating waves and very few places to go out and have fun.
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Enio

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bad place
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Harry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location and hotel. The balconies are closed for remodel, other than that great.
Bodde här 1 natt i april 2024
Svar från Radisson Oceanfront Hotel Staff 29 apr. 2024
Thanks so much for your feedback, Harry! Come see us again sometime!

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and nice
Bodde här 2 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 29 apr. 2024
Thank you so much for your feedback, Robert! :o)

8/10 Bra

Genevieve

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I wish there was an concession store inside the hotel. Also, the view was beautiful but the balconies are condemned. The pool area and deck could use an update and refurbishment. The rooms were very nice, spacious and clean.
Bodde här 1 natt i april 2024
Svar från Radisson Oceanfront Hotel Staff 29 apr. 2024
Thank you Genevieve, for your feedback and suggestions. We will pass on the suggestions to management. Thank you for the comment about the rooms being clean/spacious. Hope you come see us again (especially once our balconies are available again)!

2/10 Väldigt dåligt

Dereck

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Paid for balcony front and it was not even open i left and didnt stay there it was horrible
Bodde här 1 natt i april 2024
Svar från Radisson Oceanfront Hotel Staff 29 apr. 2024
Thanks for your feedback, Dereck. We apologize for the inconvenience of the balcony inaccessibility while you were here. We hope you come back once our balconies are open again.

4/10 Dåligt

Mary

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Balconies not usable, water leaked from AC and soaked shoes in our closet. Room was neat and clean otherwise.
Bodde här 1 natt i april 2024
Svar från Radisson Oceanfront Hotel Staff 23 apr. 2024
Thank you for your feedback, Mary. Sorry about the issue you experienced while here, as well as the balconies being inaccessible. We do hope you come back again once the balconies are open and have a better experience with us next time!

8/10 Bra

Rhonda

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Cons: Biggest issue is balconies aren’t usable due to damage. Shame because the property is right on the ocean. No convenient USB ports or usable outlets next to beds for charging devices. Icemakers on all floors but only on certain floors are they usable. In room phone didn’t work. Pros: Plenty of parking. Close to lots of restaurants and shopping.
Bodde här 2 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you for your feedback, Rhonda. Balconies are down only because of the construction work we did on them just needs the last approval from the City to open them back up again. We're anticipating them being open very soon. There are plugs beside and/or behind the bed for future reference, and we plan to put new lamps that have plugs for charging items on the nightstands. There are ice machines only on Floors 3,6,9 & 12. Sorry to hear your phone in your room didn't work. I will pass that on to our Maintenance Team to fix, thank you. Hope you come again sometime so we can give you a better experience next time!

8/10 Bra

Les

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice property
Bodde här 2 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thanks so much for your feedback, Les! Come see us again sometime!

6/10 Okej

Julitta, Mount Vernon

Reste med familjen
Gillade: Renlighet
A day before my reservation they called to inform me that the balconies were still closed, too late to cancel. Drinks at the bar are expensive and bottled water was $4. Ants in the sink. Older male bartender complaining about female staff helping with food to everyone sitting at the bar. Loved the room, just very disappointed about not using balcony.
Bodde här 3 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you for your feedback, Julitta. Just for clarification, we are waiving any fees with cancellations, even if they're last minute, due to the balcony situation currently. Sorry to hear you had a negative experience at the Pool Bar. That is not professional, nor how we usually conduct business here. We have notified the Manager of Food/Beverage about it. The Front Desk Manager would love to reach out to you for more info., if that's OK with you. We also apologize for the inconvenience of the balcony inaccessibility during your stay. We're hoping to have them back again very soon. Please come see us again when balconies are accessible so we can give you a much better experience.

10/10 Fantastiskt

Nicholas

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Location was great just a short drive to the cruise ports
Bodde här 1 natt i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you for your feedback, Nicholas! Come see us again sometime!

6/10 Okej

Dietrich

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The balconies were not available to use.
Bodde här 3 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you, Dietrich for your feedback. Sorry about the inconvenience of the balcony inaccessibility. We are anticipating them being open again very soon. We hope you come back and see us again when they're open!

6/10 Okej

Deborah

Reste med familjen
It is on the ocean and every room has an ocean view. However, the balconies were all closed! You could not use them or even open them up to enjoy the breeze or hear the ocean.
Bodde här 2 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you Deborah for your feedback. Sorry about the inconvenience of the balconies being inaccessible. We're hoping to have them open again very soon. We hope you come back and see us again when they're open and have a better experience here with us!

6/10 Okej

brandy, Mayfield

Reste med familjen
Balcony was closed off due to the city shutting it down and they offer no discount or compensation at all. I specifically booked this hotel for the corner room balcony and was highly disappointed.
Bodde här 3 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you for your feedback, Brandy. Our rates have been lowered due to balconies being closed. Sorry for the inconvenience of the balconies being inaccessible. We hope you come back once they are open again and have a better experience next time.

4/10 Dåligt

Lisa

Gillade inte: Boendets skick och faciliteter
The balconies were all closed .No reason given. No discount offered. We later researched that ALL the balconies are condemned! We would recommend NOT staying here!!!!
Bodde här 1 natt i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you for your feedback, Lisa. The balconies have been closed due to the construction work we completed needing clearance from the City to open them back up again. Sorry for the inconvenience. We're hoping to have them open again very soon. Hope you come back when they're open and have a better experience!

10/10 Fantastiskt

Tracy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a unique, beautiful, view from not only the room but the walkways to the rooms as well. Helpful and friendly staff. We will be staying there again!
Bodde här 5 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you SO much for your feedback, Tracy! SO glad to hear you'll be back! We're looking forward to it! :o)

6/10 Okej

DONALD

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Balconys closed. Great view. Staff pleasant. $5 coffee at restaurant! Not! Dated facility!
Bodde här 3 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you, Donald, for your feedback. Sorry for the inconvenience of the balconies being closed during your stay. We're hoping to have them back open again soon. Thank you for your comment of the Staff being friendly/pleasant. This is not a new building, but we are doing renovations to continue making improvements on our property. Hopefully you come back once our balconies are open again and have a better experience!

6/10 Okej

Ekaterina

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
No microwave in the room. Very loud AC. Constant noise from the road, very poor window isolation.
Bodde här 4 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you for your feedback, Ekaterina. The only rooms that have microwaves standard in the room are the Family Suites, however we DO have a microwave for guest use in our Laundry Rooms on the 3rd & 14th floors. Sorry to hear you didn't enjoy your stay. Hopefully you come back when our balconies are open again and have a much better experience.

10/10 Fantastiskt

Tony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was beautiful views, amazing and I will stay there again.
Bodde här 2 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 10 apr. 2024
Thanks so much for your feedback, Tony! Please come back and see us again! Thanks for choosing Radisson, Tony, looking forward to your next visit with us!

2/10 Väldigt dåligt

Susan

Bodde här 2 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 11 apr. 2024
Thank you Susan for your feedback. I see you cancelled your reservation due to the balcony inaccessibility. Sorry for the inconvenience. Come back and see us when our balconies are open again!

10/10 Fantastiskt

CKitty

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The suites were great. Two large sliding glass doors. All rooms are ocean side. All glass on the ocean side. Unfortunately the balconies were shut off due to city approval.
Bodde här 2 nätter i april 2024
Svar från GS 9 apr. 2024
Hello-The balconies are currently, temporarily inaccessible due to the work we completed and are waiting on the city for approval to open them back up. As you mentioned, we have beach views available with the floor to ceiling windows. I will make sure to share your positive review with the staff as well!Thank you.

6/10 Okej

Tom

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The a/c sounded like a freight train when it kicked on. The bed had a metal skirting that sounded like a gong going off every time you moved. The cleaning service was horrible. they made the bed and put some towels in that was the extent of it.
Bodde här 6 nätter i april 2024
Svar från GS 9 apr. 2024
Tom,Thank you for taking the time to provide your feedback. I will share your review with our Housekeeping Manager. I apologize for the inconvenience caused to you with the loud A/Cand have asked maintenance to fix the issue. I appreciate you bringing the issue to our attention and providing us the opportunity to fix the issue. Thank you.

10/10 Fantastiskt

Shayne

Gillade: Boendets skick och faciliteter
The balcony was down so we couldn’t use it. But we had a great time!
Bodde här 4 nätter i april 2024
Svar från GS 9 apr. 2024
Thie balcony is a temporary issue that will be resolved shortly, and I hope you come be our guest in the future when the balconies are open again. Thank you for taking the time to provide us with a rating. We appreciate your business and hope to see you again soon. Thank you.

8/10 Bra

Kathryn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No balcony access in rooms
Bodde här 3 nätter i april 2024
Svar från BC 9 apr. 2024
Hello KathrynThank you for taking the time to provide your feedback. The balcony closure is a temporary issue that will be resolved shortly, and I hope you come be our guest in the future when the balconies are open again.

8/10 Bra

Greg

Reste med sin partner
Gillade: Renlighet och personal och service
We loved the view from our suite. Was wonderful being right on the beach. And especially being right on the only dog beach in the county. So much fun watching the dogs play in the ocean. Great local places to eat nearby.
Bodde här 3 nätter i mars 2024
Svar från BC 9 apr. 2024
Thank you so much for taking the time to provide your feedback. We really appreciate it and look forward to future stays! I will make sure to share your positive review with the staff as well!Thank you.

10/10 Fantastiskt

William

Bodde här 2 nätter i april 2024
Svar från Radisson Oceanfront Hotel Staff 23 apr. 2024
Thank you so much William for your feedback! Would love to know your favorite things about Radisson Oceanfront Hotel here! Hope to see you again in the future!

6/10 Okej

Ulrike

Bodde här 3 nätter i mars 2024
Svar från Radisson Oceanfront Hotel Staff 22 apr. 2024
Thank you for your feedback, Ulrike. Would love to know how we could've made your stay with us better. Hope you come back another time and get a much better experience with us!

10/10 Fantastiskt

Miguel

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great views and beaches
Bodde här 5 nätter i mars 2024
Svar från Radisson Oceanfront Hotel Staff 2 apr. 2024
Thanks, Miguel, for your feedback. Thanks for choosing Radisson Oceanfront, we hope you come see us again sometime!

10/10 Fantastiskt

Kelly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Radisson Oceanfront Hotel Staff 2 apr. 2024
Thank you, Kelly for your rating! So glad you had a great experience with us here at Radisson Oceanfront! Come see us again sometime, Kelly! :o)

8/10 Bra

Sonya, Columbia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Radisson Oceanfront Hotel Staff 2 apr. 2024
Thank you, Sonya for your feedback. So glad you had a great experience at our hotel! Thanks for choosing Radisson Oceanfront, please come see us again sometime! :o)

8/10 Bra

Tyler

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
I would just want to start off by saying the staff were excellent and helped us with anything and everything we needed. The view from the property was excellent although the balconies were closed and you were unable to go outside onto them which we did not find out until after we booked the property. This wasn't a big deal because the view is good enough without being able to go right out on the balcony. The only other thing that was a problem was for whatever reason there's not a single outlet in the main bedroom. The outlets are actually covered up by large pieces of furniture so if you want to charge any of your devices you need to go into the next room over. We also noticed that some of the lamps didn't work. Besides all of that it was an excellent stay it was very clean and the beach access was awesome. The breakfast restaurant is really good and I recommend it I would say though the prices were a little bit high for what you got but the staff is wonderful. I didn't get a chance to enjoy the pool or the poolside bar so I can't comment on that. There's a decent amount of parking and there's plenty of stuff nearby. So one little special note about this place it is amazing for watching rocket launches at night they literally fly right overhead it is one of the most amazing experiences I've ever had.
Bodde här 1 natt i mars 2024
Svar från Radisson Oceanfront Hotel Staff 1 apr. 2024
Thank you so much for your honest feedback, Tyler. So glad to hear that our Staff was excellent and helpful! The view is stunning, isn't it? Sorry about the inconvenience of the balcony inaccessibility. As far as the outlets go, they are covered by furniture. We are planning on putting new lamps in that have outlets on them so people can plug things in by the bed more conveniently. Thanks for the feedback on our restaurant & staff. We're so happy you had an amazing experience overall. We certainly hope you come back and see us again sometime, Tyler! :o)

8/10 Bra

Margery A.

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The view from the rooms was incredible! The staff was very friendly and helpful. The food and wait staff were wonderful!
Bodde här 6 nätter i mars 2024
Svar från Radisson Oceanfront Hotel Staff 1 apr. 2024
Thank you SO much for your feedback, Margery! So happy to hear you loved our hotel, the food, view, the staff, etc. Come back to see us again! :o)

8/10 Bra

Joshua

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
All patio doors were screwed shut for city inspection apparently. Other than that nice spot
Bodde här 1 natt i mars 2024
Svar från Radisson Oceanfront Hotel Staff 1 apr. 2024
Thank you so much for your response, Joshua! Sorry about the inconvenience of the balcony inaccessibility. We appreciate your feedback. Have a great day! Come see us again sometime!

2/10 Väldigt dåligt

Asgar

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The property charged for balcony and couldn’t use the balcony. No notation prior to booking stated the balcony was closed. If we had know this we would have never booked at this hotel.
Bodde här 3 nätter i mars 2024
Svar från Radisson Oceanfront Hotel Staff 1 apr. 2024
Thank you, Asgar, for your feedback. We have adjusted our rates online to be lower (this is Spring Break, our prices are normally higher at this time) due to the balconies being inaccessible. We've been attempting to contact our guests to let them know about the balconies. Sorry about any inconvenience this caused. We hope you come back when our balconies are open again. Have a great day!

4/10 Dåligt

Theresa, Holland

Reste i grupp, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Needs an update - rooms are old, furniture is old and worn and not comfortable. Dead Roaches in hallways, property is overall very dirty. I would not recommend this to anyone
Bodde här 4 nätter i mars 2024
Svar från Radisson Oceanfront Hotel Staff 1 apr. 2024
Thanks, Theresa for your feedback. We are working on doing renovations, updates, etc. at the hotel. Are you referring to the outdoor hallways? We do not feel our hotel is not "very dirty". Sorry you were unhappy with your stay. Consider coming back after our updates!

2/10 Väldigt dåligt

Daniel

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The balcony was condemned the worse hotel I’ve ever stayed at.
Bodde här 2 nätter i mars 2024
Svar från Radisson Oceanfront Staff 28 mars 2024
Thank you for your feedback, Daniel. Sorry about the inconvenience of the balconies being inaccessible. We did construction on them but need to have the city finish inspections before we can open them back up again. We hope you come back and see us again when our balconies are open again.

6/10 Okej

Kathleen

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
the balconies on all the rooms were locked and unable to use due to unsafe status.
Bodde här 1 natt i mars 2024
Svar från Radisson Oceanfront Staff 26 mars 2024
Kathleen, our balconies are down not because of unsafe status, but because we did construction work on them (which is finished), and we have to wait for the inspections to be finished before we can open them back up again. Hope your stay was great otherwise. Thank you for choosing Radisson Oceanfront!

6/10 Okej

Jane

It is a great location but it is a “tired ole gal”. She needs to be brought into the 21st century.
Bodde här 1 natt i mars 2024
Svar från Radisson Oceanfront Staff 26 mars 2024
Thank you Jane, for your feedback. Not sure what you meant by that, but it is an older building. We are doing renovations here at the hotel and trying to improve it to be even better. Hope your stay with us went well. Come back and see us after some updates!

8/10 Bra

Stacey

Reste med sin partner
Gillade: Renlighet och personal och service
We chose this ocean front property because of the balcony with ocean views offered in each suite and found out the morning we were to check in that the balcony would not be available to us. The floor to ceiling windows were great for viewing the ocean but it was a bit stuffy in our room as we were unable to open any windows. The property was very clean and a great location. The room was quiet and well equipped.
Bodde här 3 nätter i mars 2024
Svar från Radisson Oceanfront Staff 26 mars 2024
Thank you Stacey for your feedback. We do apologize for the inconvenience of the balcony inaccessibility. Thank you for your comments about the great view, cleanliness, the room, etc. We appreciate your feedback. Thanks for choosing Radisson! Hopefully you come back when our balconies are accessible again! :o)

10/10 Fantastiskt

Bruce

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, enjoyed the accomodations and beach view
Bodde här 3 nätter i mars 2024
Svar från Radisson Oceanfront Staff 25 mars 2024
Thank you so much, Bruce, for your feedback! So glad you enjoyed the accommodations and beach view, as well as our amazing staff! Come see us again soon! :o)

8/10 Bra

Patricia

Great view.
Bodde här 3 nätter i mars 2024
Svar från Radisson Oceanfront Staff 25 mars 2024
Thank you, Patricia, for your feedback. So glad you enjoyed the great view. Come see us again sometime!

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024
Svar från Radisson Oceanfront Staff 25 mars 2024
Thank you for your rating, John. Hope you come see us again soon!

10/10 Fantastiskt

Johnny

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great rooms, they are huge!!!!! But loud from room to to room, but for the price it is an excellent stay. Restaurant and staff were excellent.
Bodde här 1 natt i mars 2024
Svar från Radisson Oceanfront Hotel Staff 24 mars 2024
Thanks so much for your feedback, Johnny! So glad you were impressed with our rooms, restaurant and staff! Come see us again sometime, Johnny! Thanks for choosing Radisson Oceanfront!

6/10 Okej

Rick

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Upon arrival, we were told that we would be unable to use the balcony due to it being “condemned”. We were not notified beforehand. Also, there was construction going on inside and outside. The room was clean and the bed was comfortable, but the couch was very hard to sit on.
Bodde här 4 nätter i mars 2024
Svar från Radisson Oceanfront Hotel Staff 24 mars 2024
Thank you for your feedback, Rick. Sorry about the inconvenience of the balcony inaccessibility and construction noise. We have done construction work on the balconies and are also updating areas of the hotel/rooms, etc. Thank you for your feedback about the bed being clean/comfortable. The couches are still pretty new, so they might still be a little stiff. Thanks for choosing Radisson, hope you come see us again sometime! :o)

6/10 Okej

Dorothy Renee, Denison

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
I booked for a long weekend and when booking i booked a corner balcony room and paid extra for the room. I did not see in the small print only one line under special check in that said balconies not available. One small sentence in small print. Same on several other websites that i checked after we got there and found doors screwed closed with a big yellow sign on them saying condemned. The hotel is obviously older as the décor and interior proved. There was a odor in our room and the toilet ran continuously during our visit. The pool and bar staff were great but pool towels were thin and small not even able to wrap around. I was told rates reflected the inconvenience but my bill def didn't show that.
Bodde här 3 nätter i mars 2024
Svar från Radisson Oceanfront Staff 20 mars 2024
Thank you Dorothy for your feedback. Sorry to hear you had an issue with an odor and toilet running. Did you inform the staff so they can help resolve the issues? We would've gladly resolved them to your satisfaction. Glad to hear the Pool Bar Staff were great. We will pass on your suggestion of thicker, better pool towels to management. Thank you for the money spent at the hotel during your stay, and thanks again for your feedback.

2/10 Väldigt dåligt

Brandi

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
When I got to hotel the staff said that all balconies were condemned. And I was not notified before hand to be able to cancel and was charged full price after amenities were not available and could not cancel when arrived would’ve been charged anyways. Was very disappointed with this trip.
Bodde här 1 natt i mars 2024
Svar från Radisson Oceanfront Staff 19 mars 2024
Thanks, Brandi, for your feedback. Sorry to hear your trip was a disappointment. We are/were offering free cancellations due to the inconvenience. Third Party reservations are waiving theirs as well. (So if you wanted to cancel, that would've been an option, just so you're aware). Hopefully you come back after our balconies are open and have a much better experience!

6/10 Okej

Jeannine

Reste i grupp, Reste med sin partner
Balconies were off limits n that is something that should be shared at time of booking Also the bathroom toilet was leaking
Bodde här 3 nätter i mars 2024
Svar från Radisson Oceanfront Staff 19 mars 2024
Thank you Jeannine for your feedback. So sorry to hear you had a plumbing issue during your stay. Hopefully our maintenance team was quick to resolve that for you. We have been trying to be proactive and let people know about the balconies, if we have accurate info on file for our guests to contact them ahead of time. We apologize for any inconveniences.