Familjehotell i Innsbrook

“The staff were amazing and so helpful! This particular property has a split indoor/outdoor pool feature that my kids did enjoy. It also has complimentary breakfast and dinner options with an added bonus for adult guests 21 and older (wink). All around, everything was a great first-time experience for me because I had never stayed with this chain before. My room was spacious with gorgeous views. And my room was immaculately clean. Definitely will seek them out wherever I stay from now on”

“I thoroughly enjoyed my stay. The rooms were clean and very nice. Staff was lovely, parking is easy and accessible& breakfast was really good& great variety! Would definitely book again”

“When we got to our room, one of the beds had no sheets or blankets on it. There was no shower rod or curtain for the shower, there was mold and the ceiling looked like it was collapsing. We let the front desk know and even talked to the manager and they did absolutely NOTHING. We asked if we could switch rooms which they did allow us to do and that room was better, except for the ROACHES. We told them about the roaches and they didn't seem to care about that either. We filed a report with the...

“The property is very new. The area around it near the Henrico convention center is very new and construction is ongoing. Thus, the parking area is confusing. I am sure it will quickly improve as the improvements are completed. Breakfast was good with eggs and sausage/bacon included. I would return.”

“The room, though small, was clean, the bed comfortable. The staff members were polite. There was plenty of parking. The food options were a few minutes drive away. My only problem was the "hot" water for the shower. I was on the 4th floor; it took several minutes for the water to go from cold to warm. It never got close to hot.”

“I actually had a nice stay. The workers were professional and considerate.”