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Recensioner av Rocpool Reserve Luxury Highland Package

5 out of 5
Rocpool Reserve Luxury Highland Package
14 Culduthel Road, Inverness, Scotland

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 173 av 231 recensioner" "
8 - Bra i betyg. 36 av 231 recensioner" "
6 - Okej i betyg. 16 av 231 recensioner" "
4 - Dåligt i betyg. 4 av 231 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 231 recensioner" "

9,8/10

Renlighet

9,8/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding service and excellent food

10/10 Fantastiskt

Haley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service and delicious food
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Doug

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A truly wonderful experience. The property and room was fantastic, but the staff was the best I’ve ever encountered. We were treated like royalty.
Bodde här 2 nätter i april 2024

8/10 Bra

Mary

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Lovely boutique hotel just a 10 minute walk from the city center. Rooms are big and the bathroom was large and gorgeous. Be sure to enjoy the large soaking tub! Service was wonderful. As a boutique hotel - you can tell the staff are “jack of all trades” and will do anything to make your stay pleasant. We ate dinner at the R bar one night and the food was delicious. The only issues we had was our room was incredibly warm our last night and when we plugged in our fan it was broken. Also-the fridge in our mini bar was not working so all the beverages were warm. We did not report this to management- If we would when I know they would have fixed it. If you are driving in- there is a small car park adjacent to the hotel and is incredibly easy to get in and out of. Overall would stay here again!
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Melanie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

6/10 Okej

Gordon

Gillade: Personal och service
Gillade inte: Renlighet
We booked to stay at this hotel as it was part of the Luxury Scotland Hotel Group, however the Rockpool Reserve Hotel is certainly not a 5 star luxury hotel. Upon checking in we were taken down 2 flights of stairs and let into a room next to the kitchen.
Bodde här 1 natt i september 2023

8/10 Bra

Patricia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The river is nice. I would add benches for people who woukd like to sit and watch the falls.
Bodde här 4 nätter i augusti 2023

10/10 Fantastiskt

Erton

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excedeu as expectativas
Desde o checkin, a receptivadade foi super calorosa e prestativa...super rapida. As instalações são muito boas tanto o quarto quanto o banheiro.
Bodde här 1 natt i augusti 2023

8/10 Bra

Nicholas

Gillade: Renlighet, personal och service och rummets bekvämlighet
The hotel was good. The employees were great. From check-in to breakfast they were all kind and always looking to extend themselves to their best abilities. The down side was, the air conditioning unit was broken and the bathroom fan didn't clear the air at all, so after a shower the whole room was humid and damp. We were told to open the window however the neighborhood smelt of burning rubber and it was an irritant in the throat. They advertise as a 5 star hotel but were unable to get a service engineer to address the issue for our entire Friday-Sunday stay.
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Alison, MELROSE

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
A real gem of a hotel in a very central location, but quiet. The rooms are very comfortable and the staff and service excellent. We also had dinner in the restauarant which is highly recommended. This is our second visit and we'll certainly be back!
Bodde här 1 natt i juni 2023

8/10 Bra

Lee

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a delightful stay, very friendly and helpful staff. Thank you
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Carlos, Hagerstown

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service and particularly the restaurant and bar. The bar woman did our drinks superbly and the restaurant menu was excellent.
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Alicia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are exceptional and the accommodations couldn't be better
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Michael, Los Angeles

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was great, room was spacious, and breakfast was very good
Bodde här 1 natt i maj 2023

6/10 Okej

Martin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
ROCPool - ok experience
Yes, it’s a boutique hotel (only 11 rooms) with upscale touches, but not our favorite on our recent trip to Scotland. Staff is friendly, rooms are quirky and definitely the photos and room categories don’t fully match. We had a room category called the decadent room and the photos were only for 1 of the decadent rooms, the others were different - our was not the room we thought it would be so was a bit disappointing. Hotel is close to the road, but road noise was ok. Bar open late, drinks reasonable priced. Be warned, if you and your partner are not used to seeing each other on the toilet, the bathroom doors are only partially frosted - your call.
Bodde här 1 natt i april 2023

10/10 Fantastiskt

David, glasgow

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous hotel and ticks all the boxes you need. Despite staying at Xmas, hotel was busy and service and food was bang on the money! Excited to book again!

8/10 Bra

Keith

8/10 Bra

David

Bodde här 1 natt i november 2022

10/10 Fantastiskt

Garry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was great. Highly Recommend.
Bodde här 1 natt i oktober 2022

8/10 Bra

Cat

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall the hotel was good. Dinner was amazing. The room we stayed in No 7 in what appeared to be the basement had a direction sign over the door that was on all night and lit up the room which meant I had very little sleep so I can't give 5*
Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

David, Lafayette

Bodde här 1 natt i september 2022

8/10 Bra

Kathryn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfectly lovely, but nothing about it felt special enough to justify the price.
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Jacqueline

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was lovely. personalized service
Bodde här 3 nätter i juli 2022

10/10 Fantastiskt

Alison, MELROSE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a real gem of a hotel , in a great location. Our room was spacious and very comfortable and quiet. The staff were excellent . Would thoroughly recommend .
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stay
Bodde här 1 natt i juni 2022

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Inverness stay
Inverness isn’t a cheap place to stay but I feel this venue, while delivering a great service, is overpriced. For the money you expect everything to be perfect which is why I feel the need to be critical. The listing states robes are available - they’re not - and small things like charging for the small packets of biscuits in the room (I’ve never seen that in any hotel I’ve stayed in). Also toiletries weren’t replaced. That’s not to say there aren’t great things about it: the staff are very attentive and the breakfast is tasty.
Bodde här 2 nätter i juni 2022

2/10 Väldigt dåligt

Mellanie

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The staff was very rude including the manager. We needed non feather pillows which they didnt have other than very old foam pillow that were hard and falling apart. Our toilet did not work and we dealt with overflow issues for two days before they finally responded. Far from a five star property.
Bodde här 4 nätter i maj 2022

8/10 Bra

TAREK

Bodde här 2 nätter i maj 2022

10/10 Fantastiskt

Nimrod

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best stay we’ve ever had. Incredible service.
Incredible service. Everything taken care of and more than we’ve expected. Great, friendly staff that upgraded our room and treated our daughter and our family super nicely. Breakfast is incredible, try the Arnold Bennet.
Bodde här 2 nätter i april 2022

10/10 Fantastiskt

Scott

Bodde här 1 natt i mars 2022

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2022
Svar från Elisabeth 26 feb. 2022
Thank you very much for your positive feedback. We look forward to welcome you back soon.

10/10 Fantastiskt

Alan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2021

10/10 Fantastiskt

Ashleigh

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2021

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021

10/10 Fantastiskt

Gordon, Sauchie

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff lovely food in the restaurant and in the bar Bedrooms immaculate Definitely be back here
Bodde här 3 nätter i oktober 2021

8/10 Bra

alexander

Bodde här 1 natt i september 2021

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect
Simply stunning
Bodde här 1 natt i september 2021

10/10 Fantastiskt

Greg

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i september 2021

10/10 Fantastiskt

andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location and room. Super friendly, welcoming and attentive staff. Fantastic food.
Bodde här 3 nätter i augusti 2021

10/10 Fantastiskt

ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel we have ever stayed in
Our stay was amazing, the staff go above and beyond, always greeted us with a friendly welcome, asking if we had been anywhere nice, cpuldnt do enough for you, but not in an over the top way, the service was astounding, from the housekeeping, to the food to the reception, we have stayed in hundreds of hotels, and this was by far the best by miles, thank you all so so much
Bodde här 2 nätter i augusti 2021

10/10 Fantastiskt

Norman

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great choice in Inverness
Excellent stay- room was very comfortable with large clean en-suite bathroom. Dinner was especially good very well presented and delicious. Breakfast was good too. Staff were very efficient and courteous and helpful.
Bodde här 1 natt i augusti 2021

6/10 Okej

Kate

Gillade: Renlighet och personal och service
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

J E

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding Service
Absolutely fabulous. The hotel itself was clean and comfortable and the facilities fantastic, the bar and restaurant served high end food and drink. Aside from all that, what made the stay particularly special was the people working there. Their service was excellent and nothing was too much trouble. Probably the best team we have had the pleasure of being looked after by! Thank you.
Bodde här 3 nätter i juli 2021

10/10 Fantastiskt

Colin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rockpool Reserve Hotel stay.
Just great, room, and food were super, backed up by efficient friendly staff. Would have no worries about recommending it.
Bedroom
Entrance
Bodde här 1 natt i juli 2021

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome hotel, great staff!
Fantastic stay, friendly and helpful staff, and the food in the restaurant is possibly the best in Scotland! Will definitely visit again!
Bodde här 2 nätter i juli 2021

10/10 Fantastiskt

Rhona

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A bit of luxury to finish off our trip.
Lovely comfortable room, amazing dinner and good breakfast the following morning. Ideal!
Bodde här 1 natt i juni 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
High standard of cleanliness.
Bodde här 1 natt i juni 2021

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2020

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i oktober 2020