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Recensioner av Thainstone House

4 out of 5
Thainstone House
Inverurie, Inverurie, Scotland

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 107 av 243 recensioner" "
8 - Bra i betyg. 89 av 243 recensioner" "
6 - Okej i betyg. 30 av 243 recensioner" "
4 - Dåligt i betyg. 13 av 243 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 243 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A very nice hotel. Good restaurant, tea room and pub in the basement . Beautifull surrounding (hotel garden). Very good training possibilities both trails and gym. Also a nice spa in the hotel. The staff was ambitious but some of them would be better with some hotel and restaurant service training - in general a very good stay.
Bodde här 1 natt i juli 2018

6/10 Okej

tara

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Our room was rather dirty with mold and dust everywhere. The bed was lumpy. The fixtures on the wall were old and falling apart.The light in the bathroom leaked water all night and day. There were no measures taken too sound proof any part of the room. I heard everything our fellow guests were doing the entire trip - doors banging, people arguing ect. . Resulting in bad sleep. The two TV didn't work and neither did the remotes. You have to book for a swim and use of the facilities. Quite odd. Also we were charged twice for our stay. The grounds were beautiful and the staff were lovely and friendly. The woman behind the desk in particular was very nice and she made our trip. We liked that the hotel was dog friendly. The breakfast was nice. Would we be back, no however I can see why it might appeal to some.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

james

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

Barry

Bodde här 1 natt i januari 2024
Svar från Ian 31 jan. 2024
Hi Barry thank you for your time in leaving a review, please let us know directly if there were any areas you were not happy with.best wishesIan

8/10 Bra

Lheann

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från ian 31 jan. 2024
Dear Lheann,thank you for your time in leaving a review Best wishesIan

8/10 Bra

Lorraine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Ian 31 jan. 2024
Hi Lorrainethank you for your time in leaving a reviewKind regardsIan

10/10 Fantastiskt

Cameron

Bodde här 2 nätter i augusti 2023
Svar från ian 31 jan. 2024
Hi Cameron,thanks for the time taken to leave a reviewBest wishesian

10/10 Fantastiskt

LaQuita

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
❤️❤️❤️
Fantastic friendly service. Warmly welcomed and very accommodating and supportive of our special requirements for our 10wk old puppy. Excellent food and relaxing environment. Highly recommend.
Bodde här 1 natt i januari 2024
Svar från Ian 31 jan. 2024
Hi La Quita,thank you for your kind words regarding your recent stay with us.Kind RegardsIan

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely
This is a really lovely property with amazing warm staff. The bed was very comfy and the communal areas of the hotel are wondeful.
Bodde här 2 nätter i december 2023
Svar från Ian 21 dec. 2023
Hi Patrick,such lovely kind sentiments are a real boost for the team, thank you. Best wishesIan

10/10 Fantastiskt

neil

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A beautiful hotel with excellent facilities very friendly staff a very comfortable stay will certainly stay there again
Bodde här 2 nätter i december 2023
Svar från Ian 21 dec. 2023
Hi Neil,it is very kind of you to leave such wonderful feedback, and the team were delighted to know you have enjoyed your stay.Best wishesIan

10/10 Fantastiskt

Catherine

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
lovely, quiet, peaceful hotel. would certainly stay again
Bodde här 1 natt i november 2023
Svar från Ian 21 dec. 2023
Dear Catherine,thank you for your kind words, the team are grateful to you for leaving such positive feedback.Best wishesIan

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från ian 21 dec. 2023
Hi Christopher,thank you for your review - do come and see us again soon.best wishesIan

10/10 Fantastiskt

Zeki Bora

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s in a quiet neighborhood with bunnies, nicely furnished rooms and a wonderful breakfast.
Bodde här 1 natt i november 2023
Svar från ian 29 nov. 2023
Dear ZekiThank you for your kind review and lovely comments.Best wishesIan

10/10 Fantastiskt

Stacey

Bodde här 1 natt i oktober 2023
Svar från ian 14 nov. 2023
Dear StaceyThank you for taking the time to leave your review. We hope that you come and visit us again soon.Kind regardsIan

8/10 Bra

Glynn

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Staff excellent. Hotel a but like cluedo house
Hotel had a but if creepy feel to me which im sure will suit a lot if people but not me. Felt like i was living in a cluedo board at times. Shower was excellent and hot. Food was great. Staff were very friendly
Bodde här 1 natt i oktober 2023
Svar från Ian 14 nov. 2023
Dear Glynn,Thank you for your time in leaving a review. Thanks for your kind comments regarding the facilities and team, these were very gratefully received. Kind regardsIan

10/10 Fantastiskt

Charlie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cosy atmospheric stay - highly recommended
A magical time away with mum & sister. We spent a big part of the trip in the drawing room planning my sisters wedding… we were well looked after by the bar man! All snug and cosy. There was a storm the first night which made the hotel very atmospheric shall we say… and there was certainly a ‘presence’ felt in our room in the oldest part of the hotel. Highly recommended if you want somewhere nestled away with great staff and cosy atmosphere! We didn’t try the spa but hear it’s good… breakfast was delicious.
Bodde här 3 nätter i september 2023
Svar från Ian 2 okt. 2023
Hi Charlie,Magical is magic to hear, and thank you very much for your kind and lovely review of Thainstone House. Clearly I am biased but I agree with sentiments and these are mirrored by the team that looked after you. We are blessed to have a fantastic team who really and genuinely care about our guests, this makes work more of a pleasure than a chore. We hope to see you again soon.Best wishesIan PS I hear the green lady is very friendly

8/10 Bra

Janice

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely staff
Amazing friendly staff and breakfast was amazing.
Bodde här 2 nätter i september 2023
Svar från ian 26 sep. 2023
Hi Janice,the team are what makes Thainstone house such a fantastic hotel, we are blessed to have some fantastic team members with a belief in genuine and warm hospitality at the centre of everything they do. It is really lovely for them to read your kind comments.Best wishesIan

8/10 Bra

Hazel

Bodde här 2 nätter i september 2023
Svar från Ian 26 sep. 2023
Hazel, thanks very much for your rating review, we are grateful of your time. I hope to welcome you back to the hotel in the near future.Kind regardsIan

2/10 Väldigt dåligt

Jacqueline

Bodde här 3 nätter i september 2023
Svar från ian 26 sep. 2023
Dear Jacqueline,thank you for taking the time to talk with me prior to your departure. I welcomed the opportunity to hear your verbatim feedback, and was glad to have been able to partially refund your account owing to the areas that did not come up to standard during your stay with us.I take your feedback very much to heart and have already taken the time with relevant team members to share your feedback and to learn from it.Kind regardsIan

8/10 Bra

Elizabeth

Gillade: Personal och service
Bodde här 1 natt i september 2023
Svar från ian 26 sep. 2023
Dear Elizabeth thank you for your review rating, we are grateful of your feedback. Kind regardsIan

4/10 Dåligt

Carole

Bodde här 1 natt i augusti 2023
Svar från ian 2 okt. 2023
Dear Carole,It is personally disappointing to know that things did not appear to go well with your recent visit, please do contact me directly if there is anything I might be able to glean from your feedback. We always welcome feedback, both the good and the bad. Kind regardsIan

8/10 Bra

Jasmin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely gardens, leisure facilities were brilliant
Bodde här 1 natt i augusti 2023
Svar från ian 2 okt. 2023
Hi Jasmin,thank you for your kind review, we are thrilled to know you enjoyed your time with us at Thainstone House.Kind regardsIan

10/10 Fantastiskt

Ewan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the room was great and the atmosphere was really relaxed and welcoming. Will stay again.
Bodde här 1 natt i augusti 2023
Svar från Ian 14 nov. 2023
Dear Ewan,Thank you for your time in leaving such kind feedback. We look forward to welcoming you back to the hotel in the near future. Best wishesIan

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fried breakfast was tired, some having been pre-cooked and over cooked. Butter was from Gloucestershire! Hardly supporting local dairy producers!
Bodde här 2 nätter i augusti 2023
Svar från Ian 16 aug. 2023
Dear Anonymous,thanks very much for sharing your feedback. Sorry to hear that you felt the breakfast to be disappointing. I have fed this back to the chef who has apologised for this lapse in standards. I take on board your comments regarding the butter. we are reviewing suppliers currently and should be able to find something a little more local in due course.Best wishesIan

10/10 Fantastiskt

A M

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly and atmospheric experience. Superb service from the hotel staff.
Bodde här 2 nätter i augusti 2023
Svar från Ian 16 aug. 2023
Hello AM Thanks a million for such a lovely review. The team are excellent and are rightly pleased with your comments.Best wishesIan

10/10 Fantastiskt

Marco

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The level of the service was great. The team always smiling and collaborative, especially the team of the restaurant and bars
Bodde här 3 nätter i augusti 2023
Svar från Ian 16 aug. 2023
Dear Marco,thank you for your time ion offering such lovely feedback, its great to know the team looked after you so well. Best WishesIan

8/10 Bra

Audrey

Bodde här 1 natt i juli 2023
Svar från Ian 16 aug. 2023
Dear Audrey Thank you for your review, We are glad that all seemed to go well at the hotel.Best wishesIan

8/10 Bra

John

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Ian 16 aug. 2023
Dear John,thank you for leaving a review following your recent stay with us. Best wishesIan

10/10 Fantastiskt

Marjory

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was very ckean, the staff efficient and polite. Nothing was a bother. The food was very good, especially the breakfast.
Bodde här 1 natt i juli 2023
Svar från Ian 16 aug. 2023
Dear Marjory, thank you very much for your kind comments, we hope to welcome you back again soon. Kind regardsIan

10/10 Fantastiskt

Frank

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Excellent hotel, execrable piped music.
Excellent hotel, reasonably priced, friendly staff, nice grounds. The only negative was the terrible piped music on infinite repeat in the common areas/upstairs bar. Mostly fiddle and high speed bagpiping, especially irritating when trying to get some work done. We asked if it might be changed to something (anything, please!) else but apparently it's controlled at head office.
Bodde här 2 nätter i juli 2023
Svar från Ian 16 aug. 2023
Dear Frank,thanks so much for your feedback, we are grateful. I have asked our music supplier to vary the music a little, one can only deal with so much of the beautiful pipes !!Best wishesIan

10/10 Fantastiskt

Monica L.

Bodde här 2 nätter i juli 2023
Svar från Ian 16 aug. 2023
Dear Monica,thank you for your review following a recent stay at Thainstone House, we are grateful Best wishesIan

10/10 Fantastiskt

Oisin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The drive up to the property is absolutely stunning, a long path between trees, with wild rabbits in the grass to either side. Coming through to the other side there’s a large open field to the left and the property just ahead next to the free guest parking available. The staff member, Emma, who checked us in was a delight she spoke to us genuinely, not as if we were ‘just other guests.’ We were here to celebrate my birthday and our anniversary, so a personally written card and some tasty treats were left in the room for us. Overall we had a very pleasant nights stay, we didn’t actually make use of the facilities or many amenities, however I don’t doubt that these would have impressed if we made use of them. I would definitely recommend, and will likely stay again until the future.
Bodde här 1 natt i juli 2023
Svar från Ian 16 aug. 2023
Dear Oisin,thank you for the time you have taken to leave your feedback following your recent stay at Thainstone House Hotel. Your comments were were very well received by the team, especially Emma.Kind regardsIan

10/10 Fantastiskt

Jackie

Bodde här 1 natt i juli 2023
Svar från Ian 16 aug. 2023
Dear Jackie thank you very much for your review, we are grateful and delighted that all went well.Best wishesIan

8/10 Bra

Ramiro

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Ian 29 juni 2023
Dear Ramiro,thanks for taking the time to review Thainstone House Hotel, we are grateful. We do hope to welcome you back to the hotel in the future.Kind regardsIan Gray

4/10 Dåligt

Cem

Bodde här 3 nätter i juni 2023
Svar från Ian 29 juni 2023
Dear Cem,It appears that we did not leave you with a positive impression on this occasion. I would be pleased to discuss your feedback directly and to understand what we could have improved on, please do contact me directly.Kind regardsIan

8/10 Bra

Justin, London

Gillade: Renlighet
Bodde här 1 natt i juni 2023
Svar från Ian 30 juni 2023
Hi Justin, thanks for your review, we are grateful Best wishesIan

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely hotel. For those attending a wedding in the area - Lunch/Room service food is not available untill 12.30 and early check-in is at 12. Great breakfast, relaxing sauna, jacuzzi, steam room and pool, great staff, bar and very nice outdoor seating to relax in the sun.
Bodde här 2 nätter i juni 2023
Svar från Ian 30 juni 2023
Dear Robert,thank you for sharing your feedback , it was a pleasure to read. We are pleased all went well.kind regardsIan

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från Ian 30 juni 2023
Dear Alexander,We are glad you enjoyed your stay at Thainstone House, do come and visit us again soon.Best wishesIan

10/10 Fantastiskt

Ewen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023
Svar från Ian 18 maj 2023
Ewen thanks for the positive review we are grateful Ian

10/10 Fantastiskt

Terence, Lancaster

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stately home feel. High quality rooms. Excellent spa and staff. Dining room atmosphere quiet due to regulating numbers to suit the kitchen throughput.
Bodde här 2 nätter i april 2023
Svar från Ian 18 maj 2023
Terence thanks for the positive review we are grateful. its really nice that you have recognised our amazing team. Ian

10/10 Fantastiskt

Joji

Reste med sin partner
Gillade: Renlighet
Bodde här 1 natt i april 2023
Svar från Ian 18 maj 2023
Joji thanks for the positive review we are grateful Ian

8/10 Bra

Carl

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Carl
Great stay. Would recommend.
Bodde här 1 natt i maj 2023
Svar från ian 18 maj 2023
Carl,Glad all was good, do come again soon.best wishesIan

10/10 Fantastiskt

Jim

Bodde här 1 natt i april 2023
Svar från ian 18 maj 2023
Thanks for the nice review Jim

8/10 Bra

Joe

Bodde här 1 natt i april 2023
Svar från Ian 21 maj 2023
Hi Joe,thanks for the time taken to review Thainstone house. I hope we have the opportunity to welcome you again in the future. Kind regardsIan

10/10 Fantastiskt

David

Bodde här 1 natt i april 2023
Svar från ian 18 maj 2023
David thanks for the positive review we are grateful Ian

10/10 Fantastiskt

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Inverurie trip
Lovely hotel in lovely location. Really enjoyed our stay. Shame it was just for one night. Will hopefully be back again
Bodde här 1 natt i april 2023
Svar från Ian 21 apr. 2023
Dear Bryan,thank you for such a lovely review, and yes it was a shame you could only join us for one night. The next time you are in the area make sure you avail of at least a two night stay to fully enjoy all the hotel has to offer.Best wishesIan

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
.
Overall experience very pleasant, but dinner menu limited and bar drinks unnecessarily expensive which was disappointing otherwise the stay was good.
Bodde här 4 nätter i april 2023
Svar från Ian 21 apr. 2023
Hi thank you very much for your review. We are happily launching our new menu in the coming three weeks and also opening our second restaurant in Stockman's bar in the second week of May. Ian

10/10 Fantastiskt

Fraser

Bodde här 2 nätter i april 2023
Svar från Ian 21 apr. 2023
Hi Fraser,thanks a million for your positive review.Best wishesIan

8/10 Bra

Alan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are excellent, very friendly and helpful
Bodde här 4 nätter i april 2023
Svar från Ian 17 apr. 2023
Hi AlanThank you for your feedback, we are grateful- the team love to know when they are recognised. Best wishesIan

8/10 Bra

Ross

Bodde här 1 natt i april 2023
Svar från Ian 17 apr. 2023
Hi AlanThank you for your feedback, we are gratefulBest wishesIan