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Recensioner av hotelVetro Iowa City, Tapestry Collection by Hilton

3.5 out of 5
hotelVetro Iowa City, Tapestry Collection by Hilton
201 S Linn St, Iowa City, IA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 352 av 786 recensioner" "
8 - Bra i betyg. 262 av 786 recensioner" "
6 - Okej i betyg. 95 av 786 recensioner" "
4 - Dåligt i betyg. 51 av 786 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 786 recensioner" "

8,8/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sebastian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

4/10 Dåligt

Scott, Minnetrista

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Great location and nice room but the elevators didn’t always work, the ice machine didn’t work, the phone didn’t work, the shower was moldy and the silverware in the kitchenette was filthy.
Bodde här 2 nätter i april 2024
Svar från - Hotel Vetro 22 apr. 2024
Scott, Thank you for taking the time to leave us a review. I am deeply sorry to hear about the issues you had during your stay with us. We truly want everyone to enjoy their stay with us. We will be sure to look into the issues noted to prevent this from happening again.

4/10 Dåligt

Shelly

Gillade inte: Personal och service och boendets skick och faciliteter
Flooding room caused us to be moved to another hotel then returned day two and trouble getting room size we needed. Then staff entered our room unannounced. Was a rough weekend for staff and us
Bodde här 2 nätter i april 2024
Svar från Hilton Management 15 apr. 2024
We appreciate your business.

6/10 Okej

allison

Reste med familjen
Usually have had good experience here (I’ve stayed multiple times), but this stay had flaws. Broken shade so sun blazed in window at 6am, very cold and temperature wouldn’t adjust, terrible water adjustment in shower, broken tiles in shower, generally a bit grubby. Love this location, but maybe needs some attention. Definitely loud street noise until early am when your windows face the downtown area walkway.
Bodde här 2 nätter i april 2024
Svar från Hilton Management 15 apr. 2024
We appreciate your business.

8/10 Bra

Diane

Reste med familjen, Reste med husdjur
Excellent location. Walkable to university, shops, and dinning. Hard to adjust air temp.
Bodde här 1 natt i mars 2024
Svar från Hilton Management 15 apr. 2024
We appreciate your business.

10/10 Fantastiskt

Raymond

Great parking and centrally located. Personable staff.
Bodde här 1 natt i mars 2024
Svar från Hilton Management 28 mars 2024
Thank you, Raymond. We appreciate your feedback.

2/10 Väldigt dåligt

Verton

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Hilton Management 28 mars 2024
Greetings, Verton. Our goal is to provide exceptional hospitality with a safe and comfortable stay for our guests. On behalf of the entire hotelVetro team, we are sorry to see that we did not execute this experience for you. We are determined to make this right and hope you give us another try next time you are in Iowa City. Thank you for taking the time to leave this feedback. We appreciate you greatly.

10/10 Fantastiskt

Cara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very clean and quiet
Bodde här 2 nätter i mars 2024
Svar från kayla 25 mars 2024
Thank you for feedback!

10/10 Fantastiskt

Jayne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel very near campus
Bodde här 1 natt i mars 2024
Svar från kayla 25 mars 2024
Thank you for feedback!

6/10 Okej

Kregory

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
The rooms were very clean, updated, and nicely furnished. I did however get the wrong room. I booked a room with a balcony/deck to the outside. Our room had no deck or door to the outside. It was booked for the view, it was my first time showing my wife Iowa City. Slight disappointment, alas we enjoyed ourselves.
Bodde här 1 natt i mars 2024
Svar från kayla 25 mars 2024
Thank you for feedback!

8/10 Bra

Carrie

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had to wait an hour and half past check in time because our room wasn’t ready.
Bodde här 1 natt i februari 2024
Svar från Hilton Management 18 mars 2024
Carrie, I am very sorry to hear this. I appreciate you leaving these concerns with me. We hope to make your next visit a better one.

8/10 Bra

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hilton Management 18 mars 2024
Thanks Stephanie!

10/10 Fantastiskt

Molly

Gillade: Personal och service
It was good
Bodde här 1 natt i mars 2024
Svar från Hilton Management 18 mars 2024
Love to see this, Molly! Take care!

10/10 Fantastiskt

Leighton

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff and the room was super awesome and clean!
Bodde här 1 natt i mars 2024
Svar från Kayla 15 mars 2024
Thank you for your feedback!

10/10 Fantastiskt

Francine

Reste med familjen
Gillade: Bekvämligheter
As always the location is great for downtown walking . Lots of restaurants near by . Love the glass windows . Friendly staff
Bodde här 1 natt i mars 2024
Svar från Kayla 14 mars 2024
Thank you for your feedback!

4/10 Dåligt

Robert

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Management 2 mars 2024
Robert, I’m disheartened to see your review. Please reach out to us so we can make this situation better.

8/10 Bra

Geovany

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was our first time in Iowa city and overall I loved the stay. We stayed 2 nights. The first night there was some construction going on or something that woke us up , but besides that everything was perfect l. The staff are super friendly and really nice!
Bodde här 2 nätter i februari 2024
Svar från Hilton Management 25 feb. 2024
Thank you!

6/10 Okej

Patti, Bettendorf

Reste med sin partner
Gillade: Renlighet och personal och service
The location of this hotel is very convenient if you want to have access to the ped mall. Had an issue with the parking validation but the hotel removed the charge from our card. My only complaint is the beds and too firm and if you’re a side sleeper it’s hard to get comfortable. There is no carpet in this hotel. It’s all concrete floors which makes it pretty echoey in the halls.
Bodde här 1 natt i februari 2024
Svar från Kayla 19 feb. 2024
Thank you for your feedback!

10/10 Fantastiskt

Leighton

Gillade: Bekvämligheter
Great stay! Friendly customer service. Very nice rooms!
Bodde här 1 natt i februari 2024
Svar från Hotel Vetro 15 feb. 2024
Thank you for taking the time to leave us a review! I am so glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Fantastiskt

Carina, Stanwood

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved how the balcony was spacious and clean.
Bodde här 1 natt i februari 2024
Svar från Hotel Vetro 5 feb. 2024
Carina, Thank you so much for taking the time to leave us a review! I'm so glad you enjoyed your balcony. We hope to see you again soon!

10/10 Fantastiskt

jana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient to UI and downtown. Clean rooms with comfortable beds.
Bodde här 1 natt i januari 2024
Svar från Hilton Management 29 jan. 2024
Thank you for the review!

10/10 Fantastiskt

Scott

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Kayla 26 jan. 2024
Thank you for your feedback!

10/10 Fantastiskt

Robert

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome location! You walk to most anything you would want to do sports events, restaurants and pubs. The hotel is very nice and the staff was super friendly and helpful! I felt like I was at home!
Bodde här 1 natt i januari 2024
Svar från hotelVetro Management 16 jan. 2024
Love to hear this, Robert. We hope we get to welcome you again soon!

8/10 Bra

Yalixa

Gillade: Renlighet och boendets skick och faciliteter
I like the room and the location. I didn’t like the the house keeping woman constantly knocking on my door at 11:40 am when the check out is at 12.
Bodde här 2 nätter i december 2023
Svar från hotelVetro Management 16 jan. 2024
Thank you for sharing this feedback with us. I am sorry to hear about your poor experience with our housekeeping team. We will ensure our team members are not knocking on doors until checkout. We hope you try us again soon.

10/10 Fantastiskt

Victoria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hotel Vetro 4 jan. 2024
Hi Victoria! Thankyou for taking the time to leave us a review! I'm so glad to see that you enjoyed your time here with us! We hope to see you again sometime soon!

8/10 Bra

James

Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Overall a decent stay. I was shocked that the front desk clerk who checked us in could not give directions to the parking ramp that the hotel contracts with for their guests. It was a municipal/ramp two buildings from the hotel. I will be back several times in the next few much. For the price and location the hotel cannot be beat.
Bodde här 1 natt i december 2023
Svar från Management 1 jan. 2024
Thanks for the feedback!

10/10 Fantastiskt

Jean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från hotelVetro Management 27 dec. 2023
Thanks for the review, Jean! We appreciate your business.

10/10 Fantastiskt

Christopher, Council Bluffs

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hotel Vetro 4 jan. 2024
Hi Christopher! Thankyou for taking the time to leave us a review! I'm so glad to see that you enjoyed your stay with us, We hope to see you again soon! Happy New Year!

6/10 Okej

Amy

Reste med familjen
Gillade: Personal och service
Could be so much better
The location is great - right downtown in the pedmall so you’re walking distance to bars, restaurants, and campus. Our room (on the 4th floor) had a view of air conditioners, ventilation system and other industrial looking structures. Looking down, we had a great view of the dumpster and loading docks. Everything could have just been better. The pictures in the hall had fallen off the mats, a couple lights were out, the thermostat in our room wasn’t working great, one of the shades was broken and wouldn’t go up, the dishes from the prior occupant were still in the dishwasher, the toiletries weren’t replenished, and when they did come in to drop off new towels, they put them on the kitchenette counter by the dirty cups. There was nothing horrible, but all of these little things just made it less than what it could have been. Staff was friendly.
Bodde här 3 nätter i november 2023
Svar från Vetro Management 14 dec. 2023
Thank you for providing this feedback, Amy. We appreciate your honesty and hope to provide a better stay next time you stay with us.

10/10 Fantastiskt

Matthew

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 1 natt i november 2023
Svar från Vetro Management 16 nov. 2023
Thanks for the review, Matthew!

10/10 Fantastiskt

christy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Vetro Management 14 nov. 2023
Thank you for the review!

10/10 Fantastiskt

Michael

Bodde här 2 nätter i november 2023
Svar från Vetro Management 14 nov. 2023
Thank you for the review!

10/10 Fantastiskt

Vickie

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel Vetro was within walking distance of everything & everywhere we wanted to see & do this weekend. Fantastic hotel and area!!
Bodde här 2 nätter i november 2023
Svar från Kayla 6 nov. 2023
Thank you for your feedback!

10/10 Fantastiskt

Tristen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Most friendly staff I’ve met at a hotel.
Bodde här 2 nätter i oktober 2023
Svar från Kayla 1 nov. 2023
Thank you for your feedback.

10/10 Fantastiskt

Jeanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing downtown location!
Such a great walkable location in Iowa City. We stayed in a corner room with lots of windows and I appreciate this hotel room had a shower and tub! Very helpful and friendly front desk staff.
Bodde här 6 nätter i oktober 2023
Svar från Kate 31 okt. 2023
Jeanna, Thank you so much for taking the time to leave us a review. I'm so glad you enjoyed your stay with us! I hope we have the opportunity to have you as our guest again sometime in the future!

10/10 Fantastiskt

Christina

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Kate 30 okt. 2023
Christina, Thank you so much for taking the time to leave us a review. I'm so glad you enjoyed your stay here with us at HotelVetro. It was a pleasure to have served you, we appreciate your recent business. We hope to have the opportunity to have you as our guest again in the future.

8/10 Bra

Karen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the location. The modern decor seemed a little cold. Just not for me but that’s my only complaint. Also didn’t like the sliding door for the bathroom.
Bodde här 2 nätter i oktober 2023
Svar från Kate 24 okt. 2023
Hi Karen, Thank you for taking the time to leave us a review and provide us feedback. I'm glad you enjoyed the location! Thank you for staying with us and we hope to have the opportunity to see you again.

6/10 Okej

Matthew, FRANKLIN

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Nice staff. But our toilet didnt work and they had no one to repair it and no alternative room for us! One or the other please!
Bodde här 2 nätter i oktober 2023
Svar från Kate 22 okt. 2023
Thank you for taking the time to leave us a review. I am so sorry to hear about the issue you had with the toilet and having no solution. I will be sure to address this with staff to make sure this doesn't happen again. Thank you for bringing this to our attention.

10/10 Fantastiskt

Kathleen

Such a perfect location and such nice people.
Bodde här 1 natt i oktober 2023
Svar från Kate 11 okt. 2023
Kathleen, Thank you so much for taking the time to leave us a review! I'm glad you enjoyed your stay!

10/10 Fantastiskt

Natalie

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Kate 11 okt. 2023
Thank you so much for taking the time to give us a review! I'm glad to see you enjoyed your stay! I hope we have the opportunity to have you stay here with us again sometime soon!

10/10 Fantastiskt

Kevin

Reste med sin partner
The staff was friendly and helpful. We had a nice stay.
Bodde här 1 natt i oktober 2023
Svar från Kate 11 okt. 2023
Thank you for taking the time to leave us a review! I'm glad you enjoyed your stay and I hope we have the opportunity to have you stay with us again!

10/10 Fantastiskt

Jeremiah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Kayla 8 okt. 2023
Thank you for the feedback

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay!
Great location, nice staff. Rooms are spacious and comfortable.
Bodde här 2 nätter i september 2023
Svar från Kayla 3 okt. 2023
Thank you for your feedback

10/10 Fantastiskt

Matt

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the views and windows, LOVED the bath tub and kitchen suite!
Bodde här 2 nätter i september 2023
Svar från Kayla 3 okt. 2023
Thank you for your feedback

6/10 Okej

JangBo

Bodde här 11 nätter i september 2023
Svar från Kayla 3 okt. 2023
Thank you for your feedback

4/10 Dåligt

Caleb

Reste i grupp, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
A few things I did not like about my stay where when we arrived we had to wait a little longer to get a room, everyone wanted to take a shower and there where only two towels in the room. If you’re coming here with friends or family do be warned the bathrooms offer no privacy at all. I did like how close it was to all the bars and night time fun Iowa city has to offer and it was about a 25 minutes walk to Kinnick.
Bodde här 1 natt i september 2023
Svar från Kayla 24 sep. 2023
Thank you for your feedback

10/10 Fantastiskt

Kristin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice room with a kitchen, loving area and large outdoor private deck. We’ll definitely stay there again!
Bodde här 1 natt i september 2023
Svar från Kate 19 sep. 2023
Hi Kristin, Thank you so much for taking the time to write a review. I'm so glad you enjoyed your stay with us. We look forward to having you stay with us again.

4/10 Dåligt

Vanessa, Tucson

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Very nice place but has a plugged sink and reported immediately, staff at the desk really didn’t care. Kept asking and nothing was ever done, needed towels, same response. Just sad to see where customer service is today.
Bodde här 2 nätter i september 2023
Svar från Kate 19 sep. 2023
Hi Vanessa, I am so sorry to hear about your experience when staying with us and the lack of customer service that was provided to you. It is our goal to make sure we all go above and beyond for our guests. Thank you for bringing this to our attention. I hope we have the opportunity to serve you again sometime in the future and show you how great we really are.

8/10 Bra

Kaia

Bodde här 2 nätter i september 2023
Svar från Kayla 8 okt. 2023
Thank you for the feedback

8/10 Bra

Michael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Kayla 17 sep. 2023
Thank you for your feedback.