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Recensioner av Residence Inn by Marriott Irvine John Wayne Airport

3 out of 5
Residence Inn by Marriott Irvine John Wayne Airport
2855 Main St, Irvine, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 578 av 937 recensioner" "
8 - Bra i betyg. 249 av 937 recensioner" "
6 - Okej i betyg. 64 av 937 recensioner" "
4 - Dåligt i betyg. 22 av 937 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 937 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

9,0/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2019

6/10 Okej

DC, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ha frukost på annan ställe
Den fria frukosten är ett skämt eller skam: skräpmat i plast tallrikar. Det är bättre att betala men för något.

10/10 Fantastiskt

James

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
All good
Bodde här 1 natt i mars 2024

4/10 Dåligt

Farees, Renton

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Mairu

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
OK
Bodde här 4 nätter i april 2024

2/10 Väldigt dåligt

Brian

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Staff incredibly rude- 4 out 5 staff were rude, short, displayed attitude , the room smelled Of Urine ; asked For ice For an injury and were made To wait and treated poorly at every turn - the customers were rude too- cut in front of you at the coffee table, same for the breakfast and the elevator as well. Never - never- never again irvine resident inn by Marriott ! Asked for general manager and was told In a meeting and That he would call us- never did.
Bodde här 6 nätter i mars 2024

6/10 Okej

Wadi Baker, Robbinsdale

Gillade: Personal och service
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Holland

Bodde här 1 natt i mars 2024

8/10 Bra

Jennifer Rose

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Having the hot breakfast every morning was great for our family. We were able to save on dining out. We also loved the pool and jacuzzi great for kids and families. The sweet was spacious and comfortable for our family of 4.
Bodde här 7 nätter i februari 2024

8/10 Bra

Mario, Vancouver

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is our go to hotel when we visit the area. The rooms are fine and usually have all that is needed, although this time around it lacked dishes. The bed was also a little soft, caving in and the pillows were thin. However the friendly staff makes up for it. We will still go back.
Bodde här 7 nätter i februari 2024

4/10 Dåligt

Graham

Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
An employee working the desk on 2/17/24 in the evening had a problem with a combination of an expired drivers license, and state issued laminate paper renewal ID that the DMV gave me while writing for my actual ID card in the mail. This temporary ID had an updated picture, as it’s the picture from the new ID, clearly states that it is valid ID until it expires, and matched the old expired ID in every way. She called a manager, and they together decided that this was not good enough ID for them, and that they wouldn’t give me the room that i reserved and paid for in advance. This was after 10pm on Saturday night. I overheard a conversation on the phone between them, before the manager came in person discussing the number of nights i was there and what my rate was. I also overheard that they were completely booked up that night. I’m curious why, if the problem was the validity of my ID, my rate and length of stay was privately discussed between them first. Did they plan to turn me away and rent the room for more? I had to speak with them for some time, showing them exactly on the ID where it said it was valid ID, and explaining what an unprofessional decision turning me away under these conditions would be. They told me to “find a friend” in town I had just traveled to, or find another hotel. I sat down to try to figure this out, and they went into a back room. About 5 minutes later they came out and said they’d “help me out” and let me stay there. Very unprofessional.
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Albert

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Shirley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the location and parking. Rooms ate clean but I detected a musty smell throughout. Staff and service exceed my expectations. Breakfast buffet is nice with good options.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

David, Reseda

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved everything about this hotel! Easy check in. Very spacious and clean room. Nice ambiance. We enjoyed the heated pool, jacuzzi and fire pit at night. The outside area is beautiful and feels like a resort. Great place to stay!
Bodde här 1 natt i januari 2024

6/10 Okej

david

Affärsresenär
Gillade: Personal och service
not bad
not a bad hotel based on the location. not much around food wise within walking distance (probably not their fault). No USB ports in the room, which was surprising.
Bodde här 2 nätter i januari 2024

8/10 Bra

CHUNGYUL

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jenya

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Ruby

Gillade: Bekvämligheter
I had little interaction but the room was clean and everything I needed. There are grocery stores to walk to and pharmacies. I didn’t need a car at all.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

McCoy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Ryan- General Manager 11 mars 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Fantastiskt

Ereena

Bodde här 5 nätter i december 2023

8/10 Bra

Audrey

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Ryan- General Manager 11 mars 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 8 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Fantastiskt

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

4/10 Dåligt

Ereena

Bodde här 8 nätter i december 2023

4/10 Dåligt

Joon

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i december 2023

10/10 Fantastiskt

yong

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Frank j

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a great night, but even better morning, with a full hot breakfast
Bodde här 1 natt i december 2023
Svar från Ryan- General Manager 11 mars 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the soda water!! The breakfast was delicious and staff was generous and friendly.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Lena

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i november 2023
Svar från Ryan- General Manager 11 mars 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Fantastiskt

Irene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff at front desk were very helpful, pleasant, and answered all my questions.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Holly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect space for our family for the night!
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

gonzalo

Gillade: Bekvämligheter och boendets skick och faciliteter
Everything was good
Bodde här 6 nätter i oktober 2023

10/10 Fantastiskt

man, Fresno

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good location and well prepared
Bodde här 1 natt i oktober 2023

6/10 Okej

Jeonghoon, FULLERTON

Gillade inte: Personal och service
Bodde här 11 nätter i september 2023

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i september 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

8/10 Bra

Jose

Bodde här 1 natt i september 2023

10/10 Fantastiskt

John

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Thomong

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Fantastiskt

Lauren

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Fantastiskt

Jason

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is just what you’d expect from an airport hotel of this size. It’s easy to find, check in is quick and painless. The room is clean and mostly just fine. We didn’t need the kitchenette and other “home” options, but it’s nice that they’re there. Pool looks nice, didn’t go. Unexpected item: free sparkling water on tap in the lobby. Free breakfast in the morning.
Bodde här 1 natt i september 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

8/10 Bra

DONGMEI

Bodde här 2 nätter i september 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean. Quiet. Convenient. Great location.
Bodde här 5 nätter i augusti 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Fantastiskt

Aleksanar M

Reste med familjen
Gillade: Bekvämligheter
Location
Bodde här 1 natt i augusti 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

2/10 Väldigt dåligt

Sofia

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
smells like you are entering a cafeteria. thats very bad. the rooms and hallways smell too.
Bodde här 4 nätter i augusti 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Fantastiskt

Carin, Medford

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to airport
Bodde här 1 natt i augusti 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

2/10 Väldigt dåligt

Tamara

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Bathrooms were dirty. Air conditioner unit was extremely loud. Carpet in living room was wet. Complimentary body wash dispenser was empty. Upon arrival we were informed daily housekeeping upon request. We requested. NOTHING was done. We had to ask for clean towels at 9:pm at night. Very disappointing.
Bodde här 2 nätter i augusti 2023
Svar från Ryan- General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

2/10 Väldigt dåligt

SET 1

Bodde här 2 nätter i augusti 2023
Svar från Ryan-General Manager 2 okt. 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

2/10 Väldigt dåligt

Jeannell

8/10 Bra

Ayman

Gillade: Renlighet och boendets skick och faciliteter
Like cleanliness, breakfast, convenience and full kitchen Don't like ,closing doors early and parking are relatively small for the property
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Takuya

Bodde här 7 nätter i juni 2023