“We unfortunately had a very disappointing experience, mainly because of the following reasons:
- no boat transfer to the island and no support at all when reaching out to the resort (incl. no person speaking English at all); we tried to reach out via phone, WhatsApp and e-mail but did not receive any response
- they market an own restaurant with broad dish options and they offer you a big menu but in fact they only had 5-6 dishes available for dinner from that menu, and no vegetarian dish at...
“We were honored to be the first guests after Isla Azul’s reopening under new management. The hotel manager Pedro is exceptionally friendly and customer-focused. He and his team were a highlight of our stay. He coordinated awe-inspiring snorkeling and phytoplankton tours with an experienced local guide. The restaurant chef whipped up delicious local favorites, made to order, and the piña coladas were nice and cold! The hotel was still in the process of renovating during our stay, so I expect that...
“I really loved this stay! The island was very nice, I loved being able to immerse myself in nature. I saw wild parrots too! The island is very walkable, and there is a little store next door with sodas and chips, which we enjoyed.
The room was very spacious and we enjoyed the outdoor hammock. The dogs were super friendly and so were the cats! The fan was enough to keep us cool, and the shower was great for if you get hot. Check-in was smooth and we were offered a place to store our luggage at...
“After booking, we repeatedly messaged the hotel for directions and only got a reply at 7:55am on check-in day, telling us the only boat left Cartagena at 8:15am. No way to make it. They then sent a contact for a 9am boat costing 90k + 30k port tax, though cheaper 70k options exist. Given boats run only until 9am and transport can cost as much as two nights’ stay, this should be clearly stated before booking – we could easily have missed the first night.
At the hotel, overnight guests have no...
“This is one of those places that you don’t want to leave and you always want to come back to! Worth every dollar spent! Best hotel in Cartagena / Baru without a doubt!”
“Great and unique experience!
Very friendly staff and we always felt very welcome. We were upgraded to the suite only 2 meters from Caribbean Sea - very clear water with many shades of blue and green colours. Great snorkling just outside the door. Especially the evening and the morning were a unique and great experience as we were quite alone with only 10-12 other people on the island. The place is a little worn, especially after a big storm 5 weeks earlier - but it contributed to the unique...
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