Husdjursvänliga hotell i Isla Grande

“We unfortunately had a very disappointing experience, mainly because of the following reasons: - no boat transfer to the island and no support at all when reaching out to the resort (incl. no person speaking English at all); we tried to reach out via phone, WhatsApp and e-mail but did not receive any response - they market an own restaurant with broad dish options and they offer you a big menu but in fact they only had 5-6 dishes available for dinner from that menu, and no vegetarian dish at...

“Cela a l’air bien sur les photos mais c’est du camping confortable en fait… Le personnel était respectueux mais nous avons dû quitter les lieux et trouver un hôtel à côté pour dormir car cela n’était pas du tout le séjour qu’on avait en tête. Attention aux photos! Il n’y a ni clim, ni moustiquaires (présence d’un ventilo sur pieds). A part la chambre l’hôtel n’offre aucun autre espace de chillage vraiment à part la salle à manger. Juste une chambre dans laquelle dormir et un 3min de marche en...

“You get what you pay for. Okay if you have low standards.”

“We were honored to be the first guests after Isla Azul’s reopening under new management. The hotel manager Pedro is exceptionally friendly and customer-focused. He and his team were a highlight of our stay. He coordinated awe-inspiring snorkeling and phytoplankton tours with an experienced local guide. The restaurant chef whipped up delicious local favorites, made to order, and the piña coladas were nice and cold! The hotel was still in the process of renovating during our stay, so I expect that...

“After booking, we repeatedly messaged the hotel for directions and only got a reply at 7:55am on check-in day, telling us the only boat left Cartagena at 8:15am. No way to make it. They then sent a contact for a 9am boat costing 90k + 30k port tax, though cheaper 70k options exist. Given boats run only until 9am and transport can cost as much as two nights’ stay, this should be clearly stated before booking – we could easily have missed the first night. At the hotel, overnight guests have no...

“Arnell le majordome était attentif à tous nos besoins. La maison était sublime et la nourriture était délicieuse!”

“Loved it, rustic and amazing food and staff”