“Very pleasant family place. That were really helpful and even managed to get us a refund from the taxi we took to the hotel when he over charged us. Very happy over all!”
“Excelente opción para hospedarse. El personal fue muy amable y atento durante toda la estancia. Las instalaciones estaban limpias y bien cuidadas, y la ubicación es excelente, muy cerca de restaurantes, tiendas y los principales puntos de interés. Sin duda, volvería a hospedarme aquí y lo recomiendo totalmente.”
“The room was clean and basic. What really made this place stand out was the family who runs it, particularly Gardenia. They were very friendly and helpful and a delicious breakfast was provided every morning. Everything was beautiful, fresh, and delicious.”
“Nice little hotel. Great breakfast. Although the room they had me in on the ground floor was right next to the check in office and/or break room. I could hear all conversations taking place on the ground floor (sometimes at 5 in the morning).
Service was good when they were there but often not around. Through the front desk, I ordered a taxi to the pier. The taxi never showed and the front desk was just missing when I sought help so a maid helped me order another one. I expected better service...
“A nice hotel of high standards for Isabela. We extended our stay, so we stayed in two different rooms.In one of the rooms there was a lot of ants. Besides from that the rooms were clean and modern. ”
“I didn't stay at the property due to the fact that the staff working there was not helpful at all. I contacted the staff and it was a joke because they would not contact me back and disappeared. If you book and you have issues with your stay I wouldn't count on this stuff. I cannot make any other comments because I couldn't stay there due to staff negligence.”
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