If you want pampering and comfort, this is the place to stay. It is definitely on a smaller side, which I preferred, adult only, overall quiet, and everything from the check in to the check out was absolutely wonderful.
The room itself was large and comfortable. The room was left spotless every day, towels changed, and they even cleaned and disinfected the floors. Turn down service was also provided every night.
The food was beyond amazing. Sheer perfection. My husband, who grew up with a French educated chef in the household, was left speechless and said he has not eaten that well in a long time. And not to mention the service. Seriously, these people go above and beyond to ensure each moment is memorable and pleasant.
The beach is cleaned and disinfected on a daily basis, and even though I noticed more sea grass since my last visit to the Cancun area, there is enough clean area to cool off and enjoy the Caribbean waters.
Some downsides are the water park next to the hotel, which blasts music from about 11 - 5 pm every day, as well as the constant influx of daily visitors from Cancun on the other side, where they come to eat and swim for a day. Unfortunately, there is nothing to be done to prevent this, but we avoided the noise by going to the beach early and later in the day.
Apart from this, there is nothing else that does not warrant the phrase "perfect vacation" in regards to this hotel and its staff, and I am sure we will be back at some point!