Hotell nära Island Gallery West

"We booked this because of its four stars and for the surroundings but was very dispointed - its not at all a four star establisment - It feels more a two or max a tree star Our room was dirty and our beddings had stains and for sure the rooms was small. The aircondition was broken so the sound was so noicy and even when we turned it of it didn´t stop sounding! I accually tried to find another hotel the first night but there are not so many options out there! I think this hotel is so over priced and overrated. Im so sorry to say that but i have to! The best part of the whole stay was the exellent staff that was so nice and kind ( they cant help the bad standard ) and the great breakfast that was included. We will not come back to this place and i would say if you are used to four star hotels in europe you wont like this place! "