Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was good with the unit except the air conditioning. We got in late Friday night and went onto bed. Saturday afternoon the air conditioning began to give trouble. We called a service line and was on hold for roughly 25 to 30 minutes before speaking to someone. The representative honestly didn't seem to know what to do. But, she did get it sent over to a repair service. The company responded quickly and put freon in the unit and it began to work fine. On Sunday afternoon the unit started to give trouble again. We texted the number, went out and got dinner, and went on home later that night. We had to leave the next morning anyway. Things will happen and things will break, that's normal. I just felt like the call for service process wasn't as good as it should've been.