2 restaurants, international cuisine
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Recensioner av DoubleTree by Hilton Hotel Istanbul - Piyalepasa

5 out of 5
DoubleTree by Hilton Hotel Istanbul - Piyalepasa
Kaptanpasa Mah., Piyalepasa Bulvari 5, Istanbul

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 296 av 732 recensioner" "
8 - Bra i betyg. 195 av 732 recensioner" "
6 - Okej i betyg. 104 av 732 recensioner" "
4 - Dåligt i betyg. 60 av 732 recensioner" "
2 - Väldigt dåligt i betyg. 77 av 732 recensioner" "

8,2/10

Renlighet

7,6/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Muhamed

Bodde här 1 natt i januari 2024
Svar från Esra Özpınar / Guest Relations Manager 29 jan. 2024
Dear Valued Guest,We would like to thank you for your time for sharing your evaluation. We hope to welcoming you again soon.Best Regards,Esra ÖzpınarGuest Relations Manager

10/10 Fantastiskt

Ramazan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Double tree hilton piyalepasa
Fantastiskt hotel , bra service
Bodde här 5 nätter i november 2021
Svar från Esra Özpınar / Misafir İlişkileri Müdürü 20 dec. 2021
Değerli Misafirlerimiz, Olumlu yorumlarınızı vaktinizi ayırıp bizlerle paylaştığınız için teşekkür ederiz. Siz yeniden ağırlamayı ümit ederiz. Saygılarımızla,

8/10 Bra

Ibrahim

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jättebra
Bodde här 7 nätter i september 2021
Svar från Esra Özpınar / Misafir İlişkileri Müdürü 18 okt. 2021
Değerli Misafirimiz, Vaktinizi ayırıp konaklamanızı değerlendirdiğiniz için teşekkür ederiz. Sizi yeniden DoubleTree By Hilton İstanbul Piyalepaşa'da görmeyi ümit ederiz. Saygılarımızla,

6/10 Okej

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Boendets skick och faciliteter
Förtjänar 3*
Fint hotell, inget mer. Man behövde ringa om allt och allt var bara omständigt. Låg heller inte jättebra till trots rätt område. På grund av vägarna satt man ofta i trafik. Renjorde ej ordentligt, svårt att få en taxi och inte hjälpvillig personal. Rummen är dåligt isolerade och man hör allt från bilvägarna. Bytte rum flertal gånger.
Bodde här 4 nätter i september 2021
Svar från Esra Özpınar / Guest Relations Manager 18 okt. 2021
Dear Valued Guest, Greetings from İstanbul! Please accept our sincere apologies regarding the inconveniences you had during your stay. Your feedback will be taken into consideration. We look forward to welcoming you soon. Best Regards,

8/10 Bra

Tanyel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från Esra Özpınar/Misafir İlişkileri Müdür Yardımcısı 14 sep. 2021
Değerli Misafirimiz, Konaklamanızı değerlendirmek adına vaktinizi harcadığınız için teşekkür ederiz. Güzel bir konaklama geçirdiğinizi görmenin bizleri mutlu ettiğini belirtir sizi en yakın zamanda yeniden aramızda görmeyi ümit ederiz.

8/10 Bra

Aylin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra service
Bodde här 3 nätter i juli 2021

2/10 Väldigt dåligt

Anita-Morteza

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The worst hotel I went to in my life in Istanbul. The staff cleanliness of the hotel location was awful
Bodde här 10 nätter i juli 2021

2/10 Väldigt dåligt

Anita -Morteza

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotell
Bodde här 10 nätter i juli 2021

10/10 Fantastiskt

Ali

Bodde här 7 nätter i juli 2021

2/10 Väldigt dåligt

mohammed

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
3 star hotel NOT 5
So first of all its just 3 star hotel so dont get fooled with 5 star crap. Barely speak english. Low quality breakfast. You need to ask for new towels Every day. Water temp in The shower never stays The same. You Will get paper cups to drink water in The rooms. The rooms are way smaller than it looks in The pic.
Bodde här 8 nätter i juni 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service
Bodde här 3 nätter i januari 2020
Svar från Esra Özpınar Assistant Guest Relations Manager 4 feb. 2020
Dear Valued Guest, Greetings from İstanbul! First of all we would like to thank you for choosing DoubleTree By Hilton İstanbul Piyalepaşa and for the time you have taken to evaluate your stay with us. We are happy to know that you had a comfortable stay in general. We look forward to welcoming you back again in the nearest future. Best Regards, Esra Özpınar Assistant Guest Relations Manager

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
Great value, beautiful stay with everything you need in a hotel and free shuttle to the city center.
Bodde här 2 nätter i september 2019
Svar från Esra Özpınar Assistant Guest Relations Manager 2 okt. 2019
Dear Valued Guest, Greetings from İstanbul! We are glad to hear your positive feedback regarding your stay at DoubleTree By Hilton İstanbul Piyalepaşa. Thank you for sharing them with us. We look forward to welcoming you back again in the nearest future. Best Regards, Esra Özpınar Assistant Guest Relations Manager

6/10 Okej

Travele, Malmö

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Det var dåligt städning oavsett jag hade pratat med receptionen 2 gånger men i slutet en "natt maneger" blev blandade och sedan maneger på morgonen och det gick bra.
Bodde här 7 nätter i juni 2019
Svar från Esra Özpınar Assistant Guest Relations Manager 2 juli 2019
Dear Valued Guest, Thank you for the time you have taken to share your feedback with us. Please accept our sincere apologies regarding any inconvenience you had. We look forward to welcoming you back again in the nearest future. Best Regards, Esra Özpınar Assistant Guest Relations Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint hotell. Men om du vill ha gångavstånd till sevärdheterna i Istanbul så skulle jag inte välja det.
Bodde här 4 nätter i maj 2019
Svar från Esra Özpınar Assistant Guest Relations Manager 13 juni 2019
Dear Valued Guest, Thank you for sharing your feedback regarding your stay. We hope to welcoming you back again in the nearest future. Best Regards, Esra Özpınar Assistant Guest Relations Manager

8/10 Bra

Patrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2018
Svar från Esra Özpınar Assistant Guest Relations Manager 31 okt. 2018
Dear Valued Guest, We really appreciate the time you have given to evaluate your stay at DoubleTree By Hilton Piyalepaşa. We are happy to see that you had a pleasant stay. Hope to welcoming you soon at our hotel. Best Regards, Esra Özpınar

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2018
Svar från Esra Özpınar Assistant Guest Relations Manager 30 okt. 2018
Dear Valued Guest, We are happy to see that we were able to meet your expectations about your stay at our hotel. We look forward to welcoming you at DoubleTree By Hilton Piyalepaşa soon. Best Regards, Esra Özpınar

2/10 Väldigt dåligt

Khalil Muhammed

Gillade inte: Personal och service
Bodde här 11 nätter i augusti 2018
Svar från Assistant Guest Relations Manager 16 aug. 2018
Dear Mr. Muhammed, We appreciate the time you have spend to evaluate your experience in DoubleTree by Hilton Piyalepaşa. We hope to welcome you one more time in our hotel very soon. Best Regards, Esra Özpınar

4/10 Dåligt

Verifierad resenär

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Rekommenderas ej!!!
Vi var 3 tjejer som bodde i ett rum. Rummet var för litet för 3 personer. Trots att bokningen avsåg 3 personer, fick vi bara 2 uppsättningar handukar och inga sängkläder till tredje sängen (soffan). Städpersonalen kunde ingen engelska så vårt rum vart inte städat överhuvudtaget första dygnet. De lät matresterna från frukosten vara kvar på vårt rum. Vi sa till om städningen 3 ggr till olika personer men inget hände. Moske och en ganska trafikerad väg ligger intill hotellet så vi sov knappt något om nätterna pga oljud. SPA-delen var ok dock var personalen otrevlig och inte hjälpsam överhuvudtaget. Vi fick ta handdukar själva ur skåp då de inte brydde sig om att ge dem till oss. Frukosten var ok. Hotellet låg off, ganska nära Taksim området/centrum men pga vägarna kunde man inte ta promenad dit. Taxiresorna var billiga men chaufförerna ville gärna lura en..
Bodde här 3 nätter i maj 2018
Svar från Guest Relations Agent 17 maj 2018
Dear Valued Guest, First of all, thank you very much for taking your time to complete the guest questionnaire following your recent stay to DoubleTree by Hilton Istanbul Piyalepasa. We regret to see that we were not able to meet your expectations in a number of aspects during your stay. We would be very interested to receive further details of your dissatisfactions to look into the points you would raise and improve. We are very sorry to learn of the inconveniences that you have badly experienced. Please accept our sincere apologies for all these inconveniences and be informed that those do not reflect our usual service standards. Please also rest assured that we will put all measures in place to avoid a future inconveniences. We can only hope that we will have the opportunity to welcome you back soon, during which we will have the chance to convince you to score higher by offering you our improved service, quality and Turkish hospitality. Best Regards Gözde Dikbıyık

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Guest Relations Agent 4 maj 2018
Dear Valued Guest, Thank you very much for taking your time to follow our guest correspondence with explaining your recent accommodation experience at DoubleTree by Hilton Istanbul Piyalepasa. We are very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Best Regards Gözde Dikbıyık Guest Relations Agent

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Willingness from staff to deliver 5 star service
There is a willingness to deliver 5 star experience which is admirable and great but my overall experience is rated only as a 4 . My check in experience and room service experience was unacceptably bad and to add I can share that there was non working AC in the room which I didn’t bother to report and water pressure was extremely low and toiletries very limited and women’s basic toiletries non existing . They are trying their best which I appreciated a lot but do not have a 5 star expectations.
Svar från Guest Relations Agent 15 apr. 2018
Dear Valued Guest, Thank you very much for taking your time to complete the guest questionnaire following your recent visit at DoubleTree by Hilton Piyalepasa Istanbul. We regret to see that we were not able to meet your expectations in some aspects of your stay. Please accept our sincere apologies for these inconveniences.On the other hand, we would like to inform you that we addressed the issues on your valuable comments and took necessary actions to improve points. We hope to welcome you back soon. Best Regards Gözde Dikbıyık Guest Relations Agent

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hotellet va ok men människorna i Istanbul mindre ok.
Svar från Guest Relations Agent 12 apr. 2018
Dear Valued Guest, Thank you very much for taking your time to complete the guest questionnaire following your recent visit at DoubleTree by Hilton Piyalepasa Istanbul. We regret to see that we were not able to meet your expectations in some aspects of your stay. Please accept our sincere apologies for these inconveniences. we would be very interested to receive further details of your dissatisfaction to look into the points you would raise and improve. We sincerely hope to welcome you back soon. Best Regards, Gözde Dikbıyık Guest Relations Agent

6/10 Okej

Nina, Malmö

Gillade inte: Renlighet och rummets bekvämlighet
Långt ifrån alla sevärdheter. Man fick ta taxi till alla ställen.
Bodde här 3 nätter i mars 2018
Svar från Guest Relations Agent 5 apr. 2018
Dear Nina, Thank you for taking time to describe your recent stay experience at DoubleTree by Hilton Istanbul Piyalepasa experience. We are very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. However, We regret to see that we were not able to meet with some of the aspects. we would be actually interested to receive further details of your dissatisfaction to look into the points you would raise and improve. We hope to welcome you back eventually if you have an opportunity to have a journey in Istanbul. Best Regards Gözde Dikbiyik

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppen hotell bra service.......................................
Bodde här 6 nätter i november 2017
Svar från Guest Relations Agent 6 dec. 2017
Dear Guest, Thank you very much for taking your time to declare your recent accommodation experience at DoubleTree by Hilton Istanbul Piyalepasa. We are very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Best Regards Gözde Dikbıyık Guest Relations Agent

8/10 Bra

Hamid

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Double Tree Hilton Piyalepasa
Själva området var kanske inte det bästa men hotellet var fint och en ordentlig bra frukost.
Bodde här 6 nätter i september 2017
Dear Hamıd, Thank you for taking time to describe your recent stay experience at DoubleTree by Hilton Istanbul Piyalepasa experience. We are very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. However, We regret to see that we were not able to meet with some of the aspects. Please kindly accept our sincere apologizes regarding these inconveniences and we would be actually interested to receive further details of your dissatisfaction to look into the points you would raise and improve. We hope to welcome you back eventually if you have an opportunity to have a journey in Istanbul. Best Regards Gözde Dikbıyık Guest Relations Agent

10/10 Fantastiskt

Hiba

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevlig personal, bra service och värt för priset man betal. I stort var jag och familjen mycket nöjda
Bodde här 6 nätter i augusti 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Långt ifrån Taksim området som var lovat. Inte så nära bekvämligheter.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint vaket och snälla personal om man ringde så kom de de hade bra rum bra service och bra personal
Svar från Ersin Sahin Guest Relations Agent 20 juli 2016
Dear Our Guest, Thank you very much for taking your time to complete the guest questionnaire following your recent visit at DoubleTree by Hilton Istanbul Piyalepasa. We are very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. Also, thank you for your kindly comment. We hope to welcome you back soon. Yours sincerely, Ersin Sahin Guest Relations Agent DoubleTree by Hilton Istanbul Piyalepasa guestrelations@dtbhpiyalepasa.com 00902123114311

10/10 Fantastiskt

Herish, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Modernt, fint och bra personal. Inget dåligt att påpeka. Ett av dem bättre hotellen jag bott på.
Svar från Eren Baran 23 juli 2016
Dear Mr. Herish, Thank you very much for taking your time to declare your recent accommodation experience at DoubleTree by Hilton Istanbul Piyalepasa. We are very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Yours Sincerely, Ersin Sahin Guest Relations Agent DoubleTree by Hilton Istanbul Piyalepasa guestrelations@dtbhpiyalepasa.com

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Eren Baran 23 juli 2016
Dear Our Guest, Thank you very much for taking your time to declare your recent accommodation experience at DoubleTree by Hilton Istanbul Piyalepasa. We are very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Yours Sincerely, Ersin Sahin Guest Relations Agent DoubleTree by Hilton Istanbul Piyalepasa guestrelations@dtbhpiyalepasa.com

10/10 Fantastiskt

Emanuel

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved my stay here
Bodde här 2 nätter i april 2024
Svar från Esra Özpınar / Guest Relations Manager 18 apr. 2024
Dear Valued Guest,Your evaluation about your stay at our hotel made us very happy. We hope to seeing you again at your next visit to İstanbul.Best Regards,Esra Özpınar

10/10 Fantastiskt

Ashkin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Esra Özpınar / Guest Relations Manager 18 apr. 2024
Dear Valued Guest,It was our pleasure welcoming you. Thank you for sharing your evaluation. We hope to welcoming you again in the nearest future.Best Regards,

10/10 Fantastiskt

Yisset

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff very nice . All amenities you have inside hotel . Transportation easy upon request from desk. Nice and clean. Will definitely recommend this hotel .
Bodde här 17 nätter i mars 2024
Svar från Esra Özpınar / Guest Relations Manager 23 mars 2024
Dear Valued Guest,We are so gladto see your positive reviews. It was a pleasure welcoming you and we look forward to welcoming you soon.Best Regards,

6/10 Okej

Mehmet

Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Esra Özpınar / Misafir İlişkileri Müdürü 23 mars 2024
Değerli Misafirimiz,Bize verdiğiniz puanlamadan konaklamanızın genel olarak güzel geçtiğini ancak bazı noktalarda memnuniyetinizi sağlayamadığımızı görmekteyiz. Hizmet kalitemizi arttırmak adına detayları bizimle paylaşmanızı rica eder sizi en kısa zamanda yeniden misafir etmeyi ümit ederiz.Saygılarımızla,

8/10 Bra

Annie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Très propres
Bodde här 2 nätter i februari 2024
Svar från Esra Özpınar / Guest Relations Manager 28 feb. 2024
Dear Valued Guest,We appreciate the time you have given to share your evaluation about your stay. We hope to welcoming you again soon.Best Regards,

2/10 Väldigt dåligt

Murat

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Ich habe nicht einmal dort gebucht System fehler Und keiner hat sich gemeldet Ich will eine Rückerstattung
Bodde här 1 natt i januari 2024
Svar från Esra Özpınar / Misafir İlişkileri Müdürü 29 jan. 2024
Değerli Misafirimiz,Konu ile ilgili sizinle iletişime geçilmiştir.Saygılarımla,Esra ÖzpınarMisafir İlişkileri Müdürü

6/10 Okej

Emine

Reste med sin partner
Bodde här 3 nätter i december 2023
Svar från Esra Özpınar / Misafir İlişkileri Müdürü 29 jan. 2024
Değerli Misafirimiz,Otelimizi değerlendirdiğiniz içi teşekkür eder, yaşadığınız herhangi bir olumsuzluk var ise detayları paylaşmanızı rica ederiz. Sizi yeniden ağırlamayı ümit ederiz.Saygılarımızla,Esra ÖzpınarMisafir İlişkileri Müdürü

10/10 Fantastiskt

Berjin

Reste med familjen
Gillade: Boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Esra Özpınar / Guest Relations Manager 29 jan. 2024
Dear Valued Guest,Your evaluation about your stay made us very happy. Thank you for sharing them with us. We hope to welcoming you again soon.Best Regards,Esra ÖzpınarGuest Relations Manager

8/10 Bra

Nilgün

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wir waren mit Kleinkind in diesem Hotel. Im Großen und Ganzen hat uns der Aufenthalt gut gefallen. Lage war gut. In der Nähe gibt es einen sehr schön gemachten Einkaufs und Restaurant Passage. Taksim ist zu Fuß etwas weit. Das Personal war immer bemüht. Was gestört hat war das das Personal wirklich mehrmals am Tag eine Bewertung mit Nennung der einzelnen Mitarbeiter Namen wollte. Das Frühstück hat uns sehr enttäuscht. Auswahl war gering und jeden Tag gleich. Der Käse und Salami war immer trocken obwohl es immer nachgefüllt wurde. Die Einrichtung war modern und Das Zimmer geräumig. Die Putzfrau kam täglich aber hat nicht viel gemacht. Es gab einen kostenlosen Shuttle nach Taksim und zurück. Beim Check-in muss eine Kaution hinterlegt werden welches vor der Buchung nicht ersichtlich ist.
Bodde här 7 nätter i december 2023
Svar från Esra Özpınar / Guest Relations Manager 26 dec. 2023
Dear Valued Guest,Thank you very much for your positive reviews. Please accept our apologies for the inconveniences you had. We hope to welcoming you again soon.Best Regards,Esra ÖzpınarGuest Relations Manager

10/10 Fantastiskt

Binyam

Bodde här 4 nätter i december 2023
Svar från Esra Özpınar / Guest Relations Manager 26 dec. 2023
Dear Valued Guest,We are happy to know that you had a pleasant stay in general. We hope to seeing you again soon at the not too distant future.Best Regards,Esra ÖzpınarGuest Relations Manager

4/10 Dåligt

Yunus

Affärsresenär
Bilgi eksikliği
Havlular çok kötüydü otopark ücretini her seferinde elden verdim fakat sonradan yine depozitodanda düşmüşler…bunun hakkında bilgi verilmedi
Bodde här 2 nätter i december 2023
Svar från Esra Özpınar / Misafir İlişkileri Müdürü 20 dec. 2023
Değerli Misafirimiz,Yaşadığınız olumsuzluklar sebebiyle özrümüzü kabul etmenizi diler, konunun detaylarını paylaşmanızı rica ederiz.Saygılarımızla,Esra ÖzpınarMisafir İlişkileri Müdürü

10/10 Fantastiskt

Muhammad

Svar från Esra Özpınar / Guest Relations Manager 28 feb. 2024
Dear Valued Guest,We appreciate the time you have given to share your evaluation about your stay. We hope to welcoming you again soon.Best Regards,

8/10 Bra

Gustavo carlos

Gillade: Personal och service och boendets skick och faciliteter
Basico
Bodde här 3 nätter i december 2023
Svar från Esra Özpınar / Guest Relations Manager 19 dec. 2023
Dear Valued Guest,We are happy to know that you had a pleasant stay in general. We hope to seeing you again soon.Best Regards,

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Esra Özpınar / Guest Relations Manager 20 dec. 2023
Dear Valued Guest,We are sorry to see that you were not satisfied with your stay in general. Please accept our apologies for any inconvenience you had. Please share with us the details so that we can improve our service quality.Best Regards,Esra ÖzpınarGuest Relations Manager

10/10 Fantastiskt

omid

Affärsresenär, Reste med familjen
Gillade: Personal och service och bekvämligheter
everything with hotel is good except the twalet smell was inside the room and was very very bad
Bodde här 2 nätter i november 2023
Svar från Esra Özpınar / Guest Relations Manager 19 dec. 2023
Dear Valued Guest,We would like to thank you for choosing our hotel. Please accept our apologies for the inconvenience you had during your stay. We hope to welcoming you again and have the chance to provide you a better stay.Best Regards,

10/10 Fantastiskt

mustafa

Bodde här 1 natt i november 2023
Svar från Esra Özpınar / Misafir İlişkileri Müdürü 20 dec. 2023
Değerli Misafirimiz,Konaklamanızı değerlendirdiğiniz için teşekkür eder, sizi en kısa zamanda yeniden ağırlamayı ümit ederiz.Saygılarımızla,Esra ÖzpınarMisafir İlişkileri Müdürü

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Ortalama
Otel güzel ve temiz, çalışan yardımsever. Ancak, odalarda koyulmuş saç kremi kutu boştu. İlk girişte 2000 tl kapora alınıyor odalarda bir şey eksik olması durumuna karşı. Bu hotels.com’da hiçbir yerde yazmıyordu.
Bodde här 1 natt i november 2023
Svar från Esra Özpınar / Misafir İlişkileri Müdürü 14 nov. 2023
Değerli Misafirimiz,Eksik bilgi sebebiyle özrümüzü kabul etmenizi diler, güzel bir konaklama deneyimi için sizi yeniden ağırlamayı ümit ederiz.Saygılarımızla,

8/10 Bra

Ananth

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Liked the location and the accommodations. Preferred to have a shower than a bath tub. Shower faucet was too hard to open and close.
Bodde här 2 nätter i november 2023
Svar från Esra Özpınar / Guest Relations Manager 14 nov. 2023
Dear Valued Guest,Please accept our apologies regarding the inconveniences you had during your stay. Thank you for sharing your experience. We look forward to welcoming you again soon.Best Regards,

10/10 Fantastiskt

Mindi

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Türkiye!!
It was really nice, I just have one complaint! I asked the front desk if all the rooms came with complimentary breakfast and he said yes but the next morning the check in person said we did not have it for our room number. Having everyone on the same page with the same info, would be fantastic!
Bodde här 1 natt i oktober 2023
Svar från Esra Özpınar / Guest Relations Manager 7 nov. 2023
Dear Valued Guest,Your positive feedback made us very happy. Please be assured that your comments will be taken into consideration, thank you for sharing them with us. We hope to welcoming you again soon.Best Regards,

10/10 Fantastiskt

Sabina

Bodde här 1 natt i november 2023
Svar från Esra Özpınar / Guest Relations Manager 8 nov. 2023
Dear Valued Guest,We appreciate the time you have taken to evaluate your stay with us. WE hope to welcoming you at DoubleTree Hilton Piyalepaşa soon.Best Regards,

8/10 Bra

KEREM

Bodde här 2 nätter i oktober 2023
Svar från Esra Özpınar / Misafir İlişkileri Müdürü 2 nov. 2023
Değerli Misafirimiz,Otelimizi tercih ettiğiniz ve konaklamanızı değerlendirdiğiniz için teşekkür eder, sizi en kısa zamanda yeniden ağırlamayı ümit ederiz.Saygılarımızla,