Utsikt från boendet

Recensioner av Lazzoni Hotel

5 out of 5
Lazzoni Hotel
Sütlüce Imrahor Cd, 14, Istanbul, Istanbul

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 168 av 290 recensioner" "
8 - Bra i betyg. 74 av 290 recensioner" "
6 - Okej i betyg. 25 av 290 recensioner" "
4 - Dåligt i betyg. 8 av 290 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 290 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Maryam

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2023
Svar från Guest Relations Team 27 sep. 2023
Dear Maryam ,We are very glad to receive your high rating about your stay at Lazzoni Hotel Istanbul.Guest feedback is the best source of motivation for us ,inspiring us to perform even better quality of service for our guests .Look forward to welcoming you again .Sincerely ,

10/10 Fantastiskt

Abdelsalam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019
Svar från Y.Eker 5 aug. 2019
Dear Guest Abdelsalam, Thank you for giving full scor to our hotel we are glad that your enjoyed your stay and hope to see you again very soon. Sincerely / Hotel Management

6/10 Okej

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Excellent hotel
Excellent location, view and first impression and overall experience but lack and extremely poor communication among hotel staff impacted my experience negatively and ended in several major disappointments . Our room was not cleaned despite of the fact that we specifically made an international call from our phone to the hotel to ensure our room is cleaned before we return which they confirmed . Provided Housekeeping was unacceptable and major let down and experiencing 2 hotel staff with bad attitude in terms of rolling eyes and facial expression were also part of my overall poor review . The hotel has great potential to be excellent on all levels if they improve staff communication among them selfs and train staff to handle objections in a professional manner.
Bodde här 1 natt i mars 2019
Svar från Y.Eker 15 mars 2019
Dear Guest, Thank you very much for sharing your experiences with us. We are sorry that we could not meet your expectations in this stay. You called us by phone and asked for cleaning. We could not enter your room for cleaning due to the procedure, because your DND light was on. We wanted to reach you by phone and get confirmation again, but we could not. You were notified when you arrived at the hotel. We would also like to note that we will also investigate the inter-employee communication issue. Thank you for your understanding and we would love to see you again in our hotel in order to provide a better service. Best Regards

8/10 Bra

Saman

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2018
Svar från Y.Eker 11 apr. 2018
Dear Guest Saman, Thank you very much for your score. We look forward to welcoming you back to our hotel as soon as possible. Sincerely / Lazzoni Hotel Management

10/10 Fantastiskt

Sinem

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En veckas trevlig semester
Super bra hotell. Otroligt rent och lyxigt. Verkligen bra valuta för pengarna. Jätte bra spa avdelning. Däremot låg det absolut inte centralt. Långt till nästan allt men ändå enbart 10-15 minuter till Taksim (från vart man kan ta sig överallt). De erbjöd även en kostnadsfri transport dit varje dag vid olika tider vilket underlättade att det låg långt bort. Lite missnöjd med att vi fick informationen vid bokningen att vi har 25% på alla spa behandlingar men visar sig att det inte alls stämmer väl på plats. Mat och frukost på hotellet var också dyrt.
Bodde här 6 nätter i mars 2018
Svar från Y.Eker 15 mars 2018
Kära gäst Sinem , Tack så mycket för din återkoppling om din vistelse på Lazzoni Hotel. Vi är glada att veta att du hade en bekväm vistelse hos oss och att du var nöjd med servicen och faciliteterna. Var säker på att vi kommer att fortsätta våra ansträngningar för att göra våra gäster nöjda och att uppleva en bekväm vistelse hos oss. Vi ser fram emot ditt nästa besök i framtiden. Bästa hälsningar / Hotellhantering

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing hotel true to pictures
Had a one night stay at Lazzoni and it was perfect. The room we got was exactly as pictured on the website and every facility was working accordingly. Breakfast was amazing, and the service as well. The spa was the most breathtaking out of the entire hotel! Super happy with our stay. The area was however a bit off, but a bus stop just outside the hotel and plenty of taxis/ubers were easily accessible.
Bodde här 1 natt i januari 2018
Svar från Y.Eker 10 jan. 2018
Dear Guest Thank you very much for your feedback about your stay at Lazzoni Hotel. We are happy to know that you had a comfortable stay with us and that you were pleased with the Service and Facilities. Please be assured you that we will continue our efforts to make our guests satisfied and to experience a comfortable stay with us. Also we woluld like to inform you that we have free shuttle to go to city centers ( Taksim, Nişantaşı, Cevahir Mall ). We look forward to your next visit to your home in Istanbul. Sincerely / Lazzoni Hotel Management

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Luxes och konfort
Bästa hotel och bästa service och bästa frukost
Bodde här 5 nätter i juli 2017
Dear Guest , Thank you very much for your feedback about your stay at Lazzoni Hotel. We are happy to know that you had a comfortable stay with us and that you were pleased with the service and facilities. Thank you again for choosing us and we look forward to welcoming you back to your "home" in Istanbul soon. Best Regards / Hotel Management

10/10 Fantastiskt

Gülay

Bodde här 4 nätter i mars 2024
Svar från Guest Relations - Rim Arif 27 apr. 2024
Dear Gülay, Thank you for your time rating your experience at Lazzoni Hotel. Looking forward to welcoming you soon again. Best Regards,

10/10 Fantastiskt

Peng

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good 5 star restaurants. Good location.very friendly and professional staff.
Bodde här 3 nätter i mars 2024
Svar från Guest Relations - Rim Arif 31 mars 2024
Dear Peng, We would like to extend our thanks for your kind review about Lazzoni Hotel. We are happy to read that you enjoyed your stay at our property. Would definitely be looking forward to the opportunity of welcoming you back in the future. Best Regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front reception were kind, approachable and warmly welcomed me specifically Farzaneh. Great host, highly recommend them.
Bodde här 2 nätter i mars 2024
Svar från İlayda Ibrahım 27 mars 2024
Dear Hamed, Thank you for your time writing a review about our property. We are looking forward to welcoming you again soon. Kind Regards, Guest Relations Manager,

8/10 Bra

Ahmet

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kann man machen, der Aufenthalt war Okay, Personal war nett und hilfsbereit
Bodde här 3 nätter i mars 2024
Svar från Guest Relations - Rim Arif 16 mars 2024
Dear Mr. Ahmet, Thank you for taking the time to share your score, following your recent visit at Lazzoni Hotel Istanbul!We hope to see you again soon. Best Regards,

8/10 Bra

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The restaurant food as well as the view were incredible!! The only issue was a musty smell upon room entry each day as well as inundated with cigarette smoke from outside
Bodde här 5 nätter i mars 2024
Svar från Guest Relations - Rim Arif 16 mars 2024
Dear Mr. John, Thank you for your review about Lazzoni Hotel.While we do sincerely apologize for the inconvenience caused, We are looking forward to the opportunity of welcoming you again soon for a memorable stay. Kind Regads,

10/10 Fantastiskt

Cemil

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Feels like home. Good place to stay.
Bodde här 7 nätter i mars 2024
Svar från Guest Relations - Rim Arif 13 mars 2024
Dear Mr. Cemil Thank you for your review about Lazzoni Hotel.We are looking forward to seeing you again soon. Best Regards,

10/10 Fantastiskt

Cemil

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay
Bodde här 9 nätter i februari 2024
Svar från Guest Relations 2 mars 2024
Sayın Cemil Bey,Yapmış olduğunuz puanlama için teşekkür eder sizi en kısa zamanda tekrar otelimize bekleriz.

10/10 Fantastiskt

Cemil

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They make us feel like home every time we come here. The staff is great and helpful. It is like our home in Istanbul.
Bodde här 4 nätter i februari 2024
Svar från Guest Relations 17 feb. 2024
Dear Mr. Cemil, Thank you for your time writing a review about your stay at Lazzoni Hotel. We are very delighted to learn that we have yet successfully delivered another memorable experience for you. Looking forward to seeing you again very soon. Best Regards,

6/10 Okej

Ali

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 4 nätter i februari 2024
Svar från Guest Relations 18 feb. 2024
Dear Guest, Thank you for taking the time to review your stay at Lazzoni Hotel, We are very sad to learn that we were not successful in delivering the full experience for you, we are looking forward to the opportunity of welcoming you again in the near future. Best Regards,

6/10 Okej

Samet

Bodde här 5 nätter i februari 2024
Svar från Guest Relations - Rim Arif 21 mars 2024
Dear Mr. Samet, Thank you for taking the time to write a review about Lazzoni Hotel,We will appreciate it so much if you can share with us more details about your stay and score. Best Regards,

10/10 Fantastiskt

Emre

Bodde här 1 natt i januari 2024
Svar från Guest Relations 6 feb. 2024
Değerli Misafirimiz,Puanlamanız için teşekkür eder sizleri tekrar Lazzoni Hotel'de görmekten mutluluk duyacağımızı iletiriz.Saygılarımızla

10/10 Fantastiskt

Altug

Bodde här 8 nätter i december 2023
Svar från Guest Relations 10 jan. 2024
Değerli Misafirimiz, Zaman ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz. Sizleri bir sonraki konaklamanızda tekrar otelimizde ağırlamaktan mutluluk duyacağımızı belirtir.

10/10 Fantastiskt

John

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have traveled extensively in my life and stayed in 100's of hotels. I have to say that this hotel has the best customer service that I have ever experienced. They make me feel at home and seek to meet my every need and want. The facilities are excellent and the price is reasonable. I highly recommend this property. J. Mitchell Johnson
Bodde här 2 nätter i november 2023
Svar från Guest Relations Manager 12 dec. 2023
Dear J.Mitchell Johnson,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon!Sincerely,Halima Rahmatova

10/10 Fantastiskt

Lora

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel is a little out of the way, but the service had been amazing. Kerem, the assistant manager was super helpful, when we got a taxi driver tried to scam us, he went out of his way to help us. We had a seaview room and the view was amazing , we enjoyed it greatly.
Bodde här 2 nätter i november 2023
Svar från Guest Relations Manager 5 dec. 2023
Dear Lora ,All of us at Lazzoni Hotel Istanbul would like to thank you for your comments regarding your stay with us. We are delighted to read that you enjoyed the hotel and its facilities. We would like to take the opportunity to thank you for recognizing the high level of our facilities and service. Your excellent feedback will be shared with our team. We look forward to welcoming you back soon. Kind Regards,Halima Rahmatova

10/10 Fantastiskt

tajuddin

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel, very clean, excellent and friendly staff. Can’t complain
Bodde här 4 nätter i november 2023
Svar från Guest Relations Manager 30 nov. 2023
Dear Tajuddin ,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon!Sincerely,Halima Rahmatova Guest Relations Manager

10/10 Fantastiskt

Petronela

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel and the staff. Everyone was so helpful and sweet even surprised with a little birthday cake. Could not recommend enough! Thank you Lazzoni Hotel, will definitely come back. :)
Bodde här 4 nätter i oktober 2023
Svar från Guest Relations Manager 30 okt. 2023
Dear Petronela ,We would like to thank for your kind review .It's great that you appreciated gracious service of our teams and other features and amenities.We do hope welcome you soon in the future.Sincerely ,Halima Rahmatova

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Guest Relations Manager 26 okt. 2023
Dear valuable guest ,We would like to extend our thank you for voting our beautiful property .Looking forward to welcome you soon.Sincerely Halima Rahmatova

10/10 Fantastiskt

Pradeep

Bodde här 1 natt i oktober 2023
Svar från Erman Agca 23 okt. 2023
Dear Pradeep,Greetings from Lazzoni Hotel,Thank you very much for sharing your feedbacks.We will be happy to welcome you back again in Lazzoni Hotel.

10/10 Fantastiskt

Sibel

Bodde här 1 natt i oktober 2023
Svar från Guest Relations Team 13 okt. 2023
Sayın Sibel Hanım,Lazzoni Otel'i tercih ettiğiniz ve zaman ayırıp bizi değerlendirdiğiniz için teşekkür ederiz.Sizi, en kısa zamanda tekrar Lazzoni Otel'de misafir edebilme dileklerimizle.Saygılarımızla ,Lazzoni Hotel Yönetimi

2/10 Väldigt dåligt

Muharrem Bahadir

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
İnanılmaz kötü resepsiyon,alınan kaporoya rağmen konaklama ücretinin hepsini yeniden çektiler.Odada sigara içilmez ibaresi bir fındık büyüklüğünde ve sigara cezası 100 €.ibareyi görmeyip camın önünde sigara içtim ve anında kapım çalındı odada muhtemelen kamera var.
Bodde här 3 nätter i oktober 2023
Svar från Guest Relations Team 10 okt. 2023
Sayın Muharrem Bey ,Öncelike otelimize göstermiş olduğunuz ilgiden dolayı teşekkür ederiz.Otel kuralları gereği odalarımızda sigara içilmemektedir,bu uygulamanın amacı misafirlerimizin her konaklamasında daha temiz ve kokusuz oda servisi verebilmek için yapmaktayız . Otelimizin üc ayrı ana alanlarında sigara içme yerleri mevcuttur. Anlayışınız için teşekkür eder,Sizleri tekrardan otelimizde görmekten memnuniyet duyarız.Saygılarımızla ,

2/10 Väldigt dåligt

Arsim

Bodde här 4 nätter i september 2023
Svar från Guest Relations Manager 30 okt. 2023
Dear Arsim,Thank you for choosing Lazzoni Hotel Istanbul and for voting our unique property.We strive to provide a personalized service experience for every guest; therefore your feedback is very precious for us thus please do contact us with details of where we failed so that we can work on our shortcomings.Sincerely ,Halima Rahmatova

10/10 Fantastiskt

HUSEYIN

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As usual , home away from home . This hotel has become almost like my only choice in İstanbul . Great value for money and super professional service , look forward to the next visit
Bodde här 2 nätter i oktober 2023
Svar från Guest Relations Manager 9 okt. 2023
Dear Huseyin ,We are very glad to receive your high rating and kind comment about your stay at Lazzoni Hotel .Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Lazzoni Hotel Istanbul experience for another memorable stay.

10/10 Fantastiskt

volkan

Bodde här 1 natt i oktober 2023
Svar från Guest Relations Team 9 okt. 2023
Dear Volkan,We would like to extend our thanks for rating our unique property. Thank you for taking the time to rate your experience at Lazzoni Hotel Istanbul. We would like to welcome you back as soon as possible in our property. We wish you a pleasant day.Your Sincerely,

8/10 Bra

Lemar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable stay
Check-in was smooth, the staff were very friendly. Only stayed for one night, so didn’t get to explore the area but it seemed quiet. There are some local restaurants just few mins walking distance. Overall, decent stay, the hotel was very clean, rooms looked same as pictures.
Bodde här 1 natt i oktober 2023
Svar från Guest Relations Team 9 okt. 2023
Dear Lemar ,We genuinely value and appreciate your feedback and we are delighted to read how much you enjoyed your experience with us. We would definitely be looking forward to the opportunity of welcoming you back in the future.Warm Regards,

8/10 Bra

Hamza

Bodde här 1 natt i september 2023
Svar från Guest Relations Manager 3 okt. 2023
Dear Hamza,We would like to extend our thanks for rating our unique property. Thank you for taking the time to rate your experience at Lazzoni Hotel Istanbul. We would like to welcome you back as soon as possible in our property. We wish you a pleasant day.Your Sincerely

10/10 Fantastiskt

Khalifah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
KHALIFAH ALDHAFEERI
Everything was amazing clean and quiet with good location I don’t like only the pillows was so hard and solid
Bodde här 1 natt i september 2023
Svar från Erman Agca 25 sep. 2023
Dear Mr.Khalifah,Thank you very much for having Lazzoni Hotel in your recent stay.Please be informed that your comments are very important for us,We will be happy to welcome you back again in Lazzoni Hotel.Best Regards

10/10 Fantastiskt

HUSEYIN

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As usual , it has been a great pleasure staying in this exquisite and very elegant atmosphere . Needless to say , every member of the staff is just so professional and very obvious handpicked which shows the utmost business acumen of the hotel management . Definitely the overall stay experience here is superb and no wonder , I will be back here in like ten days .
Bodde här 1 natt i september 2023
Svar från Guest Relations Manager 19 sep. 2023
Dear Huseyin,Thank you for sharing your kind review and rating about your recent stay with us. We are delighted to learn that you had a memorable experience and our tailor-made service impressed you. We assure you that we will continue to enhance our legendary standards as well as service. We would like to welcome back you soon.Kind Regards,Halima Rahmatova

10/10 Fantastiskt

Cemil

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every time the staff makes us feel like we’re at home. Wonderful time in Istanbul and this hotel makes it so special. Gokhan bey is a must have in the hotel. He made our stay very special.
Bodde här 3 nätter i augusti 2023
Svar från Guest Relations Manager 21 aug. 2023
Dear Mr.Cemil ,Thank you for your recent review of Lazzoni Hotel Istanbul! We appreciate you taking the time to provide us with your feedback. Making our guests feel comfortable is one of our priorities and we are more than happy to read that our teams provided you with a beautiful stay. We would be honored to welcoming you back in our property.With kind regards,

10/10 Fantastiskt

Dennis

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Guest Relations Team 21 aug. 2023
Dear Dennis ,We would like to extend our thanks for rating our unique property. Thank you for taking the time to rate your experience at Lazzoni Hotel Istanbul. We would like to welcome you back as soon as possible in our property. We wish you a pleasant day.Your Sincerely,

10/10 Fantastiskt

HUSEYIN

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent value for money, feels like a midtown NYC hotel, extremely well decorated , very professional and friendly staff. The views of the rooftop restaurant are breathtaking, definitely a must to see if you are visiting Istanbul
Bodde här 1 natt i augusti 2023
Svar från Guest Relations Manager 18 aug. 2023
Dear Mr. Huseyin,On behalf of the whole team, we thank you very much for having taken the time to share this wonderful comment on Expedia. We are beyond happy to read that you enjoyed our location, restaurants, as well as the gracious service of our team. Looking forward to seeing you again, Sincerely,Guest Relations Manager

10/10 Fantastiskt

Nuray

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Geweldige hotel….zeker een aanrader! Personeel heel vriendelijk 😊
Bodde här 2 nätter i juli 2023
Svar från Guest Relations Team 26 juli 2023
Dear Nuray ,Thank you for taking time tos hare your comments after your recent stay at Lazzoni Hotel Istanbul! We hope that we willl have the opportunity to welcome you back in order for us to provide you with a stay more indicative of our high standards and reputation established here at our unique property.Yours Sincerely;Guest Relations Team

10/10 Fantastiskt

Cemil Aydin

Bodde här 1 natt i juli 2023
Svar från Guest Relations Manager 20 juli 2023
Dear Cemil Aydın,Thank you for rating your Lazzoni Hotel Istanbul. We are delighted to have met your expectations. We look forward to welcoming you back soon!Sincerely,

10/10 Fantastiskt

Ana paula

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Divino hotel
Hotel hermoso, tranquilo, muy bien decorado, muy buen desayuno, linda zona, mil veces mejor que parar en Sulthanamet, más tranquilo, muy buen servicio de transfer a algs zonas, spa y piscina divinos, lo mejor es el horario! Abierto hasta las 23!! Deberia estar un poco más caliente el agua. Hicimos Haman, muy bueno!, un placer, habitación divina. Me encantó el pianista tocando en el desayuno y hermosa la vista desde restó.
Bodde här 1 natt i juli 2023
Svar från Guest Relations Manager 17 juli 2023
Dear Ana Paula ,We are very glad to receive your high rating and kind comment about your stay at Lazzoni Hotel Istanbul. We are happy to read that we were able to impress you with our room, spa and hotel service in general. Guest feedback is the best source of motivation for us, inspiring us to perform even better quality of service for our guests. We sincerely hope to welcome you back in the nearest time. Kind regards,

8/10 Bra

Mohammed

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel in quite area
Bodde här 5 nätter i juli 2023
Svar från Guest Relations Team 10 juli 2023
Dear Mohammed,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon!Sincerely,Guest Relations Team

10/10 Fantastiskt

Cemil Aydin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Home sweet home
Every time we stay we feel like home. We love this hotel. The staff is amazingly helpful and friendly. Valet service is great. Breakfast buffet is awesome. The rooms and its decoration is great. Lovely hotel and nice place to stay.
Bodde här 2 nätter i juli 2023
Svar från Guest Relations Team 7 juli 2023
Dear Cemil Aydın,All of us at Lazzoni Hotel Istanbul would like to thank you for your comments regarding your stay with us. We are delighted to read that you enjoyed the hotel and its facilities. We would like to take the opportunity to thank you for recognizing the high level of our facilities and service. Your excellent feedback will be shared with our team. We look forward to welcoming you back soon. Kind Regards,Guest Relations Team

2/10 Väldigt dåligt

Hongyi

Gillade: Boendets skick och faciliteter
Gillade inte: Bekvämligheter
Bodde här 2 nätter i juni 2023
Svar från Guest Relations Manager 3 juli 2023
Dear Hongyi,Thank you for your time to review regarding your stay at Lazzoni Hotel Istanbul!We would like to inform you that even though we called to contact you in order to collect more details about your stay, we could not reach you through your mobile number that shared with us upon arrival.Please note that we strive to provide a personalized service experience for every guest; therefore your feedback is very precious for us thus please do contact us with details of where we failed so that we can work on our shortcomings.We will be looking forward to welcoming you back so that we can have a chance to provide a flawless experience for your next stay.Kind Regards,

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Girişte karşılama yoktu. Lobiye gittiğimizde biraz yoğun olduğunu, bekleme koltuğunda beklememizi söylediler. Otele varış saatimiz 12’ye yakındı bu arada. Geçtik beklerken boş oldukları halde çağırmadılar ben gittim giriş işlemleri için. Suratları asıkdı. Saat geç diye belki yorulmuştu personel ama bende yorgundum. Adana’dan gitmişim gece saat 12 öyle bir karşılama hoş değildi. Otel genel olarak temiz, konum iyi. kahvaltı satın almıştım güzeldi. Mini dolap çok pahalı. Bir jelibon 70 tl şaka gibi..
Bodde här 1 natt i juni 2023
Svar från Guest Relations Manager 6 juni 2023
Değerli misafirimiz ,Lazzoni Hotel Istanbul'a göstermiş olduğunuz ilgiden dolayı teşekkür ederiz ,Otelimizin giriş saati 14:00 olup,müsaitlik durumunda erken giriş yapılmaktadır ,Belirtmiş olduğunuz konularda dikkat edeceğimizi ve ekibimizle konuşacağımızı bildirmek isteriz ,Sizleri tekrar otelimizde görmekten ve daha iyi hizmet vermek için sabırsızlanıyoruz,Saygılarımızla ,Lazzoni Hotel Management

8/10 Bra

Viktoria

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel - 5 star - top for business
It’s a very nice hotel - the breakfast is great - all cultural styles are presented! The staff is very kind and helpful. The view from the bar and rooftop is super- the quality of wine and the drinks at the bar were excellent. The service in the restaurant could be better - absolutely outstanding. The rooms are very clean - lovey soap and the beds and towels were changed every day. The house keeping ladies were fantastic - they even folded my clothes - 100% 5 star for the cleaning ladies. I highly enjoyed my stay. It’s a top address to say - my only remark would be to isolate the rooms better, so you don’t hear the ring every time the elevator opens when you are in your room or stop the ring for the elevator. Another issue is that the shopping areas and top restaurants are far away, so within walking distance you don’t find the luxury shops such as Hermès etc. is ca. 20 minutes by taxi as there is a lot of traffic around the hotel.
Bodde här 5 nätter i maj 2023
Svar från Guest Relations Team 31 maj 2023
Dear Viktoria ,Thank you for staying with us and sharing your wonderful experience. We are honoured to read that you enjoyed our unique hotel and its facilities. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Lazzoni Hotel Istanbul experience for another memorable stay.Kind Regards,

8/10 Bra

Mohammad

Bodde här 1 natt i maj 2023
Svar från Guest Relations Team 26 maj 2023
Dear Mohammad ,We would like to extend our thank you foe your kind rating,We hope to see you soon for another memorable experience ,Best Regards ,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place
Great hotel with good facilities. Make sure you have your swimming cup for the hotel pool, otherwise you wil be charged 100 Lira per cup....
Bodde här 5 nätter i maj 2023
Svar från Guest Relations Manager 24 maj 2023
Dear valuable guest,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon!Sincerely,Guest Relations Team

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023
Svar från Guest Relations Manager 10 maj 2023
Dear our guest,Thank you for rating your Lazzoni Hotel Istanbul experience. We are quiet delighted to have met your expectations during your. Your comments are encouraged us to improve ourselves for better guest satisfaction. We look forward to welcoming you back soon!Sincerely,Guest Relations Team

10/10 Fantastiskt

Nahema

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023
Svar från Guest Relations Manager 9 apr. 2023
Dear Nahema ,Thank you for staying with us and sharing your rating on the Expedia ,We look forward to the pleasure of welcoming you back to Lazzoni Hotel Istanbul experience for another memorable stay ,Best Regards ,

10/10 Fantastiskt

AHMET FARUK

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Guest Relations Manager 27 mars 2023
Dear Ahmet Faruk,•Dear ****;We would like to extend our thanks for rating our unique property. We would like to welcome you back as soon as possible in out hotel. We wish you a pleasant day.Your Sincerely,