Exteriör

Recensioner av Sheraton Istanbul City Center

5 out of 5
Sheraton Istanbul City Center
Haci Ahmet Mah, Kurtulus Deresi Cad. No:23 Beyoglu, Istanbul, Istanbul

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 258 av 439 recensioner" "
8 - Bra i betyg. 100 av 439 recensioner" "
6 - Okej i betyg. 40 av 439 recensioner" "
4 - Dåligt i betyg. 17 av 439 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 439 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

TAHSEEN ROMI

Bodde här 8 nätter i april 2024
Svar från berkay 30 apr. 2024
Dear Romi,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Guest Relations Team,

6/10 Okej

Asghar

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Hotellet är fint men omgivningen är mellan det värsta har jag sett. Från fönstret på rummet ser man bara avfallshög på uppgivna mark.
Bodde här 6 nätter i mars 2024
Svar från Mehmet 14 mars 2024
Dear Mr/Mrs Asghar,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. We appreciate you taking the time to share your feedback and staying with us. Guest Relations Team.

10/10 Fantastiskt

Abdul Aziz, MÄRSTA

Bodde här 3 nätter i april 2023
Svar från Guest Relations-Hasan TURAN 24 maj 2023
Dear Abdul Aziz,Warm greetings from Sheraton Istanbul City Center. Initially, I would like to take this opportunity to thank you for choosing our hotel for your recent stay as it was a great pleasure for us to host you. I would like to inform you that I was following your experience and I regret to mention that I could not have a chance to meet you in person.I have also received your kind rating about your stay and as a Sheraton family, we are very pleased to know that you left our hotel happy. We strive to exceed expectations 24/7, so if there was anything that we could do to make your stay even better, just let us know. Looking forward to greeting you in Sheraton Istanbul City Center very soon again. Please, do not hesitate to get in touch with me if you need any further assistance. Wish you a lovely day!

6/10 Okej

shna

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Helt ok hotel,
Bodde här 3 nätter i april 2022
Svar från guest relations 2 maj 2022
Dear guest, I am so glad to hear that you enjoyed your stay! I appreciate you taking the time to share your feedback and also thank you for choosing to stay with us. Looking forward to welcoming you here again soon. Wish you an amazing day! Sheraton Istanbul City Center Team

8/10 Bra

Barry

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Spa och bastu var inte igång..
Bodde här 1 natt i mars 2022
Svar från Guest Relations department 24 mars 2022
Dear….., On behalf of the entire hotel team, I want to thank you for sharing your feedback our beautiful hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2020
Svar från Guest Relations Representative 23 feb. 2020
Dear Anonymous, Thank you for staying with us! Deniz Yılmaz

8/10 Bra

Ala tawfiq ali Al

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från berkay 24 apr. 2024
Dear Tawfiip,I am sorry that we could not provide a service as you expected. We are always committed to providing service that exceeds expectations. But I understand from your rating that we missed some opportunities during your stay and we could not meet your expectations. If appropriate for you, I would like to learn more about your experiences in our hotel in order to improve our lack of service. You can reach me at 0212 806 1010 whenever you are convenient.Guest Realtions Team.

10/10 Fantastiskt

Rana

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent Hotel
Bodde här 2 nätter i april 2024
Svar från bb 16 apr. 2024
Dear Rana,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Guest Relations Team.

8/10 Bra

PangouPeguy

Gillade: Boendets skick och faciliteter
Good
Bodde här 4 nätter i april 2024
Svar från bb 8 apr. 2024
Dear, Peguy,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Guest Relations Team,

10/10 Fantastiskt

Alain

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från berkay 5 apr. 2024
Dear, Alain,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Guest Relations Team.

10/10 Fantastiskt

Konjit

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient to go different places.
Bodde här 4 nätter i mars 2024
Svar från bb 29 mars 2024
"Dear, Konjit,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Guest Relations Team.

10/10 Fantastiskt

Hernan, Hallandale

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very good venue
Bodde här 11 nätter i mars 2024
Svar från Berkay 19 mars 2024
Dear, Hernan,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Guest Relations Team.

8/10 Bra

Warren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Mehmet 14 mars 2024
Dear, Guest, On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. We appreciate you taking the time to share your feedback and staying with us. Guest Relations Team.

10/10 Fantastiskt

Sobia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från berkay 5 mars 2024
Dear, Sobia,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Guest Relations Team.

8/10 Bra

Boudewijn

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The facilities were clean and proper and most of the staff could speak a basic/reasonable level of English. Still, the staff was very hospitable and friendly. Regarding the food; the breakfast had a broad variety of options with international options, an egg station and Turkish food. Moreover, the dinner options for the half board were limited but tasty. Although it is located slightly outside of the busy and touristy areas there was a convenient shuttle bus to Taksim square. Still, the room was a bit noisy as it was close to a busy road. Moreover, the pool was cold and a bath cap was required (which could be purchased at the entrance).
Bodde här 5 nätter i februari 2024
Svar från berkay 29 feb. 2024
Dear,Boudewijn ,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Guest Relations Team.

6/10 Okej

Karim

Reste med sin partner
Gillade: Renlighet och personal och service
I recently stayed at this well-known 5-star hotel chain during my trip to and unfortunately, my experience fell short of expectations. While the hotel boasted all the amenities one would expect from a major brand, including luxurious accommodations and top-notch facilities, several aspects of my stay left much to be desired. Furthermore, despite the hotel's reputation, the overall ambiance felt somewhat lacking, lacking the warmth and charm that one would hope for in a luxury hotel. Additionally, the price I paid for my stay did not align with the quality of service and accommodations provided. Overall, while the hotel had the trappings of a 5-star experience, the execution fell short, leaving me feeling disappointed and unlikely to return in the future.
Bodde här 5 nätter i februari 2024
Svar från Berkay 15 feb. 2024
Dear Karim,Thank you for being our guest and sharing your stay with others. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service and we regret that we fell short during your visit. I would like to consider your feedback carefully and state that we will determine the areas to be improved and carry it to the level of your expectation. We hope you will consider staying with us again so we can provide you an amazing experience.Guest Relations Team.

10/10 Fantastiskt

Osama

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best hotel and best staff
Bodde här 2 nätter i januari 2024
Svar från Berkay 8 feb. 2024
"Dear, Osama,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

8/10 Bra

Gary

Bodde här 6 nätter i december 2023
Svar från Berkay 8 feb. 2024
"Dear, Gary,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

10/10 Fantastiskt

Juspal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thia was my second visit in 2023 to this hotel. Great location and facilities. The only improvement could be heating the swimming pool as very cold and the shuttle bus could be more frequent with drops and pick ups every 30 minutes with earlier start times and later pick ups from Takism area.
Bodde här 8 nätter i december 2023
Svar från Guest Relations Team 4 jan. 2024
Dear Juspal,On behalf of the entire hotel team, we thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. I want to consider your feedback carefully and state that we will determine the areas to be improved and carry it to the level of your expectations Once again, we appreciate you taking the time to share your feedback and staying with us.Best regards

10/10 Fantastiskt

Jamal

Bodde här 7 nätter i december 2023
Svar från Berkay 8 feb. 2024
"Dear, Jamal,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

10/10 Fantastiskt

Arqam Hamza

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i december 2023
Svar från Guest Relations Team 1 jan. 2024
Dear Arqam Hamza,On behalf of the entire hotel team, we thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Once again, we appreciate you taking the time to share your feedback and staying with us.

2/10 Väldigt dåligt

Ipek

Bodde här 1 natt i december 2023
Svar från Misafir İlişkileri Ekibi 24 dec. 2023
Sayın Misafirimiz İpek,Bizimle konakladığınız ve tecrübelerinizi paylaştığınız için teşekkür ederiz. Öncelikle ve en önemlisi, beklentilerinizi karşılayamadığımız için lütfen içten özürlerimizi kabul edin. Olağanüstü bir hizmet sunmak için çabalıyoruz fakat puanlamanıza bakarak, ziyaretiniz sırasında bu çabamızın yetersiz kaldığını ve beklentinizi karşılayamadığımızı görüyoruz.. Eğer sizin için de uygunsa eksik noktalarımızı geliştirmek için otelimizdeki tecrübelerinizi daha detaylı öğrenmek isteriz. Musait bir zamanınızda bize her zaman ulaşabilirsiniz. İyi günler dileriz.Saygılarımızla

10/10 Fantastiskt

Alok

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Guest Relations Team 18 dec. 2023
Dear Alok, Thank you for your kind review.We will be so happy to host you again.Best regards,

10/10 Fantastiskt

Rema

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Berkay 13 feb. 2024
Dear, Rema,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Würden jederzeit wieder dorthin gehen
Bodde här 4 nätter i december 2023
Svar från Guest Relations Team 10 dec. 2023
Dear Michael,Thank you for your kind review. We are so happy to hear that you enjoyed your stay with us. Hope to see you again in the future

8/10 Bra

Marco

Svar från Berkay 13 feb. 2024
Dear, Rema,On behalf of the entire hotel team, We want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

10/10 Fantastiskt

Robbert

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel, pretty good location.
Hotel with amazing front desk staff. Arrived for a one night stay during a stop over in Istanbul, arrived before the check-in time but they immediately offered the room, which was excellent. Room very comfortable and silent. Not very close to the main attractions for tourist in Istanbul, but close enough for me. Would book this hotel again.
Bodde här 1 natt i december 2023
Svar från Guest Relations Team 7 dec. 2023
Dear Robbert,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best regards

10/10 Fantastiskt

Furkan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Empfehlenswert würde ich noch mal besuchen.
Bodde här 7 nätter i november 2023
Svar från Guest Relations Team 7 dec. 2023
Dear Furkan,Thank you for your sharing your review of our hotel. We are so glad to learn that you enjoyed your stay with us. We look forward to welcoming you again.Best regards,

6/10 Okej

Claudio

Bodde här 4 nätter i november 2023
Svar från Guest Relations Team 24 dec. 2023
Dear Claudio,Thank you for staying with us and sharing your experiences. Initially, on behalf of the entire team please accept our sincere apologies for not meeting your expectations. We strive to provide an extraordinary service, but looking at your rating, we see that our efforts were inadequate during your visit and that we could not meet your expectations. If you could share more details about your experiences, we will appreciate it. Your feedback is extremely valuable as it provides us with an opportunity to assess and improve our service at every level.We wish you a pleasant day.Best regards,

10/10 Fantastiskt

Shahrooz, San Clemente

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i september 2023
Svar från Guest Relations Team 3 dec. 2023
Dear Shahrooz,Initially, thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. We are so glad to see that you enjoyed your stay with us We look forward to welcoming you back.Best regards,

4/10 Dåligt

Mellissa

Reste i grupp
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
If you are sensitive to cigarette smoke, this is not the place for you. The smell is everywhere throughout the hotel. The location is not convenient to the major touristy sites either.
Bodde här 3 nätter i november 2023
Svar från Guest Relations Team 3 dec. 2023
Dear Mellissa,Thank you for being our guest and sharing your stay with others. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service and we regret that we fell short during your visit. We would like to consider your feedback carefully and state that we will determine the areas to be improved and carry it to the level of your expectation. We hope you will consider staying with us again so we can provide you with an amazing experience.Dear Mellissa,Thank you for being our guest and sharing your stay with others. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service and we regret that we fell short during your visit. We would like to consider your feedback carefully and state that we will determine the areas to be improved and carry it to the level of your expectation. We hope you will consider staying with us again so we can provide you with an amazing experience.Best Regards,

8/10 Bra

abdulwahab

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Small room and bathroom But clean and friendly staff
Bodde här 4 nätter i november 2023
Svar från Guest Relations Team 3 dec. 2023
Dear Abdulwahab,Thank you for your kind review and feedback. We are always committed to providing service that exceeds expectations and your insights were shared with the management. We value our guest's opinions and would like to thank you again for sharing your review.We hope to welcome you back. Best regards,

10/10 Fantastiskt

Owais

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Breakfest menu should be different everyday
Bodde här 5 nätter i november 2023
Svar från Guest Relations Team 3 dec. 2023
Dear Owais,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. Your feedback has been shared with the hotel team.We look forward to welcoming you back.Best regards,

8/10 Bra

abdulwahab

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Liked : Staff Cleanliness Bed Did not like: Amenities Parking not free
Bodde här 4 nätter i november 2023
Svar från Guest Relations Team 23 nov. 2023
Dear Abdulwahab,Thank you for your feedback. We’re sorry to hear about your less-than-amazing experience. We are committed to providing great guest services. In this direction, your feedback will guide us and guide the areas that need to be improved. We value our guest's opinions and thank you for sharing your review.

4/10 Dåligt

Sümeyye

Bodde här 1 natt i november 2023
Svar från Misaifr İlişkileri Ekibi 19 nov. 2023
Sayın Misafirimiz Sümeyye, Misafirimiz olduğunuz ve tecrübelerinizi paylaştığınız için teşekkür ederiz. Öncelikle ve, beklentilerinizi karşılayamadığımız için lütfen en içten özürlerimizi kabul edin. Olağanüstü bir hizmet sunmak için çabalıyoruz fakat puanlamanıza bakarak, ziyaretiniz sırasında bu çabamızın yetersiz kaldığını görüyoruz. Bazı fırsatları kaçırarak, beklentinizi sağlayamadık. Eğer sizin için de uygunsa eksik noktalarımızı geliştirmek için otelimizdeki tecrübelerinizi daha detaylı öğrenmek isteriz. Musait bir zamanınız olduğunda bizimle iletişime geçebilirseniz, size daha detaylı yardımcı olmak isteriz. Saygılarımızla,

10/10 Fantastiskt

Angelica

Bodde här 2 nätter i juni 2023
Svar från Guest Relations Team 19 nov. 2023
Dear Angelica,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Kind regards

10/10 Fantastiskt

Husam

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The stuff are so nice and helpful
Bodde här 1 natt i oktober 2023
Svar från Guest Relations Team 5 nov. 2023
Dear Husam,Thank you for your kind review about our hotel. We are so glad to hear that you enjoyed your stay with us. It was a pleasure to host you as our guest.Looking forward to welcoming you again.Best regards ,

10/10 Fantastiskt

Husam

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My trip to Turkey Oct 2023
Great stuff and services, I highly recommend this hotel for any traveller to Ustanbul
Bodde här 1 natt i oktober 2023
Svar från Guest Relations Team 5 nov. 2023
Dear Husam,Thank you very much for your kind review and feedback.We were so glad to host you and we are looking forward to seeing you again.With kindest regards,

10/10 Fantastiskt

Vadivel, london

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First visit to Istanbul with my wife. Had a wonderful time from day one . Check in was quick and our requests were met . Excellent breakfast and as we stayed half board, the chef made few surprising little dishes for us most nights and we enjoyed the evening meals . Although we could have walked to Taksim, the shuttle coach to Taksim made life a lot easier. There was everything in Taksim, public transport, tram, shopping etc. we used public transport which was a little complicated but a lovely young student by the name of Jude came to our rescue and off we went, stress free and enjoyed public transport for the rest of the holiday. Language can be a challenge but with a smile communication became easier.
Bodde här 7 nätter i oktober 2023
Svar från Guest Relations Team 29 okt. 2023
Dear Vadivel,We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center.Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and I will have pleasure in sharing your comments with the rest of the team. We all look forward to welcoming you back.Kind regards,

8/10 Bra

MURAT

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I expected room upgrade and welcome gift but did not happen. We stayed one night but still we received these two from other hotels.
Bodde här 1 natt i oktober 2023
Svar från Guest Relations Team 29 okt. 2023
Dear Murat,Thank you for your kind feedback about your stay. Please accept our sincerest apologies about that we could not meet your expectations for your upgrade according to our availability.We wish to have a chance to host you again with more memorable stay. Wishing you pleasant day.With kindest regards ,

8/10 Bra

Peter

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
many of the staff could not speak English to help English-speaking customers. I know it is arrogant of me as a Canadian to expect staff to understand English in any foreign country, but it is the language of business world-wide. So, for Sheraton city center Istanbul to continue to compete, staff should speak and understand the prominent language of the business world.
Bodde här 3 nätter i oktober 2023
Svar från Guest Relations Team 29 okt. 2023
Dear Peter,Thank you for your kind feedback and choosing our hotel for your recent stay. We were delighted to have you as our guest. Rest assured; your valuable feedback was shared with the management. We would be more than glad if we could have one more chance to show you the improvements.We look forward to welcoming you back.With best regards,

10/10 Fantastiskt

Imraan

Bodde här 6 nätter i oktober 2023
Svar från Guest Relations Team 8 nov. 2023
Dear Imraan,Warm greetings from Sheraton Istanbul City Center.We would like to thank you for sparing your precious time. We are delighted to learn that you enjoyed your stay.We all look forward to welcoming you back.Sincerely,

10/10 Fantastiskt

AROMA ZARISH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i oktober 2023
Svar från Guest Relations Team 29 okt. 2023
Dear Aroma Zarish,Thank you for your rating our hotel. We were delighted to host you as our guest.We look forward to welcoming you again.With kindest regards,

10/10 Fantastiskt

Ruben Clemente

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Un poco insegura alrededor! En la tv hay canales en todos los idiomas menos en español El hotel , el servio , limpieza y comidas excelente Muy recomendable
Bodde här 7 nätter i oktober 2023
Svar från Guest Relations Team 29 okt. 2023
Dear Ruben Clemente,Thank you for your time top sharing your comments about our hotel.We do always value our guest feedback and we assure you that they were shared with the management and related departments. We look forward to welcoming you again to show our improvements that we made.Wishing you a pleasant dayKindest regards,

8/10 Bra

Mohammad

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Not bad
Svar från Sheraton Istanbul City Center 15 okt. 2023
Dear Mohammad,Thank you for review.Your feedback is always important to us and we are so glad to hear that you enjoyed your stay. We are looking forward to welcoming you again.Best regards,

8/10 Bra

Blanca

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The concierge is not all the time in his desk
Bodde här 2 nätter i oktober 2023
Svar från Sheraton Istanbul City Center Team 15 okt. 2023
Dear Blanca,Thank you so much for taking the time to write a review and feedback. Your feedback is extremely valuable as it provides us with an opportunity to assess and improve our service at every level.We will be looking forward to welcoming you again soon.Best regards ,

8/10 Bra

Peter

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
According to an outside source the area is unsafe.
Bodde här 1 natt i oktober 2023
Svar från Sheraton Istanbul City Center 15 okt. 2023
Dear Peter,Thank you for your review. We do always value our guest satisfaction and your feedback is extremely helpful to improve our service.We look forward to welcoming you again.Best regards,

10/10 Fantastiskt

Raheel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing
Bodde här 4 nätter i oktober 2023
Svar från Sheraton Istanbul City Center Team 15 okt. 2023
Dear Raheel,Thank you for your review. We are so happy to hear that you enjoyed your stay. We look forward to welcoming you again. Best regards,

8/10 Bra

Vishal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Sheraton Istanbul City Center Team 15 okt. 2023
Dear Vishal,Thank you for sharing your review. We are so happy to hear that you enjoyed your stay. Hope to see you again.Sincerely,

10/10 Fantastiskt

Sazzad

Gillade: Personal och service och boendets skick och faciliteter
Very clean. Staff are very friendly and professional. Excellent customer service.
Bodde här 5 nätter i september 2023
Svar från Sheraton Istanbul City Center 6 okt. 2023
Dear Sazzad,Thank you for your kind comments about your stay. We are so happy to host you and hear that you enjoyed with us. We are looking forward to welcoming you again.Kind regards,