We are sorry to see your negative rewiew and score.We would like to know what you have experience with your stay.Please let us compensate it and let the other people know the reason of low score.Thank your for your understanding.

Dear Eliana, İn our hotel all of staffs speak Engilish,and our hotel all of rooms has airconditons ans working well,I did not undarstand why did you write this bad feeback, When you come to hotel you did not like hotel because you said small hotel and street is not good,please do not write bad feeback and be fair Best Regards Reservation Department

Dear Mr Atahan, First of all thank you fpr your feedback, I would like to inform you that as ı told you by phone in Taksim aria any hotel has parking place also ı told hotels.com representetives,if you like to park in front of hotel you can not park like another hotels,and is you like to stay one hotel you should check everytngs about hotel then you should make reservation,is you pay fees for car parkings then you should not be angry about hotel then you shuld not write bad reweiw about hotel,what you write about hotel is everything is wrong, you shpuld write your rewew withn fairly, Best Regards Reservation Department

Dear Sir Your room was econemic room(our economic roommin 12 sqr m) and clean and vith hot water and also in our hot we do not have room without window,our all rooms with window, Please do not write misleading information, Reservation Department

Sevgili Yasemin Hn, Nazik düşünceleriniz için çok teşekkür ederiz,müşteri memmuniyeti bizim önceliğmizdir,temizlik ve güvenlik en önemli özelliğimiz,ielriki zamanlarda sizi tekrar otelimizde görürsek çok memmun oluruz, Saygılar General Manager&Hotel Owner Güven Aktaş

Dear Mr Wael, Thank you very much for your kind review and generous scoring. It was a pleasure for us to meet and host such a nice people like you. We will be appreciate to see you again in near future. All The Best Taksim Trust Hotel Team

Thanks for staying with us. We appreciate your feedback!

Dear Sir Thank you for your feedback about our hotel, Best regards Reservation departments

Dear Sir, Thank you for your feedback, Reservation department

Dear Sir, Thank you for your e-mail and feedback But what do you mean I could not understand, our breaklfast tme is between 08 to 10 o'clock Best regards Güven Aktaş General Manager Best Regards

Dear Nick, Thank you for your feedback We are waiting you everytime Best Regards Güven Aktaş General Manager

Dear Majid, We have economic room pictures in our webside also in expedia webcide.We gave you exacly same room you made reservation.we ask you extra charge for upgrade room and you didnat want to pay extra then you want to go another hotel,it does not means room is not good,our all room are good room and depens on perice, Thank you for your comment, Güven Aktaş General Manager

Thank you for your feedback, Güven Aktaş General Manager

Çok teşekkür ederim Gülcan Hn,Müşterilerimizin memmuniyeti bizim birinci prensibimizdir, Tekrar misafir etmekten memmun olacağız,

Mr Sangmunk,your reservation was economic room and I ask you tu upgrade your room,you told me ok but you did not pay,you run away,then you write a bad riwew,is it fear,,

Thank you foryour comment,

Merhaba Gökhan bey,odanız küçüktü çünkü küçük oda rezervasyonu yapmuşssınız,ekonomok oda..Eğer standart oda rezervasyonu yapmış olsadınız standart oda alırdınız,yinede teşekür ederim yorumunuz için

Merhaba, sizin yaptığınız rezervasyon ekonomik dbl odaydı ve ben size ekonomk odayı verdim,siz odayı beğenmediğinizi söyleyerek böyle kötü yorum yaptınız,lütfen başka insanları yanıltmayın,

Dear wilfrried, You made reservation for economic double room and we gawe you economic double, You asked us to upgrade your room bat you ddnot want to pay extra charge that is why you wrote that bad reveiw, when you make reservation you can check the pictures ten you can make reservation, We gave you exacly room you made reservation, thanh you for your review, Güven Aktaş General Manager

Değerli yorumunuz için teşekkür ediyoruz

dear thank you so much for your comment and we wish to see you again regards

Teşekkür ederiz Metin Bey, Sizi otelimizde konaklattığımız için çok memmunuz,tekrar konaklatmaktanda onur duyarız,görüşlerinizi payşatığınız için ayrıyeten teşekkürederiz,

Merhaba Bizim için çok değerli olan olumlu yorumlarınız için teşekkür ederiz

Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir,

Öncelikle otelimize göstermiş olduğunuz ilgiden dolayı sizlere Teşekkür ederiz,otelimizde sizleri tekrar ağırlamaktan mutluluk duyarız