Hello Catherina, First of all, thank you very much for choosing us. We think we have had a misunderstanding. You are staying at Tria Elegance Istanbul. We did not accommodate you in a different hotel. As the Tria family, our first priority is to ensure that all our guests leave satisfied and that they do not choose us again on their new travels. Tria Hotel Istanbul and Tria Elegance Istanbul are two separate facilities under our management, and these two facilities are very close to each other. I think you are confused about this issue. Tria Elegance Istanbul is a 2nd degree historical building registered by the Directorate for the Protection of Cultural Heritage and has survived to the present day after being meticulously decorated. We hope you will re-check your reservation and we may change the rating you gave us due to the incorrect review.regards

Dear Kit See Thank you for such a pleasant, positive, kind review, . We are glad that your holiday was wonderful. I sincerely hope to meet you again, many, many times. With deep gratitude and respect to you, Tria Elegance Istanbul. Thank you very much

Hello. Thank you very much for such a wonderful, kind, positive review. Thank you very much for your appreciation of our work and hospitality. Words cannot express how pleased we and the entire hotel and restaurant team are to hear such kind words addressed to us. Please accept our deep gratitude from all our employees, they were very pleased to read such a wonderful review from you. We sincerely hope to meet you again. With respect, with gratitude to you Tria Elegance Istanbul

Hello. We are very grateful to you for your high rating, pleasant review and kind words addressed to us. Thank you for noting the good work of our hotel staff. We always try to make your stay at the hotel comfortable and homely. I will be sure to pass on your words of gratitude to all the staff. The entire team is sincerely grateful to you. Thank you for your positivity and kindness. We look forward to seeing you again many, many times. Thank you for being with us. Best regards, with gratitude Tria Elegance Istanbul. Thank you very much

Hola. Le agradecemos mucho la alta calificación, la agradable reseña y las amables palabras que nos ha dirigido. Gracias por destacar el buen trabajo del personal de nuestro hotel. Siempre intentamos que su estancia en el hotel sea cómoda y hogareña. Me aseguraré de transmitir sus palabras de agradecimiento a todo el personal. Todo el equipo le está sinceramente agradecido. Gracias por su positivismo y amabilidad. Esperamos verte de nuevo muchas, muchas veces. Gracias por estar con nosotros. Saludos cordiales, con gratitud Tria Hotel Estambul. Muchas gracias