Hotell i Itoigawa

“お正月にも関わらず、とっても美味しい夕食を用意していただきました！新鮮なお野菜、お魚など沢山の品数で大満足でした！女将とのお話も楽しかったです！ありがとうございました❣️”

“Hotellet ligger bra till för alla 5 skidsystemen i Hakuba regionen. Personalen pratar urusel engelska eller andra språk. De 3 restaurang erna i hotellet har bra men är på tok för dyra, de har ingen afterski eller t ex dagens rätt.”

“とても清潔でスタッフの方々の笑顔がとても印象に残ってます。朝食のスタッフの方に、「ライブラリーから妙高山がとてもきれいなのでコーヒーをお持ちになってどうぞ」と仰って頂き、おもてなしの心を感じました。”

“The property and spa are fantastic!”

“Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!”

“極為親切且獨特的下午茶點與晚上的燒酒，一定不能錯過!”

“This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.”

“温泉もよくゆっくり出来ました。”

“The room was very large, the hotel overall was very new. Great balance between catering for children and adults. The restaurant was very modern and spacious with a great view of the forest. The dinner and breakfast had a great range of really good food. The onsen was modern and the view from the outside onsen of the forest was very relaxing. ”

“Vi besökte Sierra Resort i slutet på skidsäsongen (påsk)och fann att det var ett modernt och trevligt hotell med utmärkt service. Våra 2 tvåbäddsrum blev till 2 fyrabäddssviter. Hotellet ligger lite utanför skidorten och man är därför beroende av hotellets "shuttle bus" för att röra sig men den fungerade utmärkt och det även på kvällen när man var på restaurang nere i byn. Hotellet har varma källbad (onsen), en publik samt möjlighet att boka privata alternativ. Mycket bra frukostbuffé. Skidor...

“It was a wonderful hotel with a magnificent view over the gorge in the room. The personnel was helpful and service minded. The food court was very nice and tasteful being a food court. Unazukionsen is a charming little town! ”

“スタッフの対応が親切で素晴らしかったです。”

“Very clean and seemed well taken care of. The spa was amazing!! Much better than any of the pictures show, even had Dyson hairdryers and good quality hair and body products :) The room was small but very clean. Overall value for your money is 10/10. The only two things I can comment on are that I wished the restaurant would have been open for breakfast and that we would have gotten better info about the cleaning. We stayed for three days and it didn't get cleaned once, probably because we had to...

“Excellent service, clean room, good facilities and lovely location.”

“清潔感がありました。”

“スタッフの対応が良かった。”

“素晴らしいです”

“Really nice people run this place. Convenient to iwatake ski area. Breakfast is delicious and changes every day. ”

“お腹いっぱい、健康だー”

“付近では珍しく、遅くまでやっている。”