Hotell i Itoigawa

“Wonderful, a truly great place”

“とても清潔でスタッフの方々の笑顔がとても印象に残ってます。朝食のスタッフの方に、「ライブラリーから妙高山がとてもきれいなのでコーヒーをお持ちになってどうぞ」と仰って頂き、おもてなしの心を感じました。”

“温泉もよくゆっくり出来ました。”

“Vi besökte Sierra Resort i slutet på skidsäsongen (påsk)och fann att det var ett modernt och trevligt hotell med utmärkt service. Våra 2 tvåbäddsrum blev till 2 fyrabäddssviter. Hotellet ligger lite utanför skidorten och man är därför beroende av hotellets "shuttle bus" för att röra sig men den fungerade utmärkt och det även på kvällen när man var på restaurang nere i byn. Hotellet har varma källbad (onsen), en publik samt möjlighet att boka privata alternativ. Mycket bra frukostbuffé. Skidor...

“Liked the concept with beds on the floor and the room was big. Great breakfast and very nice straff. They also had a lovely Onsen. The hotel was on walking distance to the skiarea Happo One (aprox 1 km). If you wanted to go to Hakuba 47 the bus stop was right outside of the hotel with free shuttle service! ”

“スタッフの対応が親切で素晴らしかったです。”

“Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!”

“The property and spa are fantastic!”

“This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.”

“Hotellet ligger bra till för alla 5 skidsystemen i Hakuba regionen. Personalen pratar urusel engelska eller andra språk. De 3 restaurang erna i hotellet har bra men är på tok för dyra, de har ingen afterski eller t ex dagens rätt.”

“The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days...

“It was a wonderful hotel with a magnificent view over the gorge in the room. The personnel was helpful and service minded. The food court was very nice and tasteful being a food court. Unazukionsen is a charming little town! ”

“Very clean and seemed well taken care of. The spa was amazing!! Much better than any of the pictures show, even had Dyson hairdryers and good quality hair and body products :) The room was small but very clean. Overall value for your money is 10/10. The only two things I can comment on are that I wished the restaurant would have been open for breakfast and that we would have gotten better info about the cleaning. We stayed for three days and it didn't get cleaned once, probably because we had to...

“極為親切且獨特的下午茶點與晚上的燒酒，一定不能錯過!”

“清潔感がありました。”

“Rooms are ok. Beds reasonably comfortable. Onsens are great after day of skiing. Location is good too. Very friendly staff. Buffet is ok, nothing to write home about. ”

“100% recommend! The staff are all super helpful. Breakfast and dinner are delicious! When we first arrived at Hakuba station, the hotel said they will arrange a pick up for us. The moment we stepped out of the station, the hotel staff was there waiting with a signage that made it easy for us to find. He was even willing to bring us to a nearby convenient store to buy stuff if needed, even though we didn't need to. At the hotel, we managed to get early check in which was great and allowed...

“お腹いっぱい、健康だー”

“It was a pleasure to stay here. The staff is kind and helpful. The rooms are clean and comfortable. The Seki ski area is next door and it’s a wonderful, small, family run place.”