Hotell i Itzimná

“Highly recommend”

“Our experience at Hotel Cigno was simply exceptional. From the very first moment, every detail was handled with a level of warmth and care that truly sets this place apart. We would especially like to thank Bere, Jordi, Israel, Aaron, Moisés, as well as the impeccable teams in housekeeping, kitchen, maintenance, and the person who welcomed us so kindly upon our arrival. Hotel Cigno is not just a beautiful place—it is an experience. A space where hospitality feels genuine, where every gesture...

“Great Staff Amazing property ”

“Todo genial y sobre todo cálida humana excepcional ”

“Todo muy bien”

“Mansión Mérida is spectacular. We were welcomed with a drink and a fruit basket, and loved the daily treats in our room. The room upgrade was stunning, and the pool was incredibly refreshing. The service from the concierge team was world-class, and meeting the owner, Don Raúl, was a highlight. He even took a photo of us, which was delivered in a frame in our room and he met us as we were leaving to give us a thank you letter. Breakfast was delicious and the hospitality was truly personal. A gem...

“Estacionamiento, si. Alberca, no la usé ”

“Le hace falta limpieza y mejor suministro de sábanas y cobijas, ya que no se nos proporcionaron para el sofá cama ”

“Staff is friendly, property is clean. About 10 free car parking spots are available in the hotel premises. Food at the hotel restaurant is good but pricey as compared to another hotel restaurant. They sell beer at 80 Peso while gas station was selling at 26 Peso. I understand the reason for higher pricing but it is very high and the menu is limited. Air conditioning was working fine without any issues.”

“Todo excelente, muy atentos, pasaron a mis niños a la alberca para que se divirtieran mientras esperabamos la habitación, ya que llegamos horas antes del check in, todos atentos y serviciales”

“Nice”

“Pésima experiencia: no pude dormir por ruido de de su máquina de aire acondicionado, el cuarto no tenía aire se prendía a las 7 am, se reportó a guest service, concierge. Quedaron de cambiarme de habitación y que se comunicaban conmigo “nunca lo hicieron” Segundo día llamé por teléfono para que checara mantenimiento el aire nunca fueron, a las 3 am me desperté del calor y ruido en la habitación. En los dos días nunca nos hicieron limpieza o refrescaron las toallas Por más que nos...

“ESTUVE EN LA ALBERCA CLIMATIZADA QUE FUE EXCELENTE Y EL DESAYUNO DELICIOSO”

“Muy buen hotel”

“Todo muy bien 👌”

“Rent rum, personalen trevliga”

“el desayuno fue muy poco, ya que no preparan mucha cantidad”